Susan Helmbrecht

Branch Manager

Schwindegg, Germany

Experience

Sep 2023 - Mar 2024
7 months
Munich, Germany

Branch Manager

I.K. Hofmann GmbH

  • Built and managed the Munich2 medical branch – currently 7 employees
  • Strategic support and leadership
  • Project management
  • Built the customer and candidate base
  • Contract negotiations – new clients
  • Guided and managed the entire recruiting process
Aug 2023 - Dec 2023
5 months

Travel Expense Processing

GreySolution – Careforce GmbH

  • Processed travel expense reports in MXP
  • Data maintenance
  • Invoice verification
  • Approvals for further billing
  • Follow-up
Jul 2023 - Sep 2023
3 months

Key Account Project Controlling

Spie Deutschland & Zentraleuropa GmbH

  • Supported project management in the commercial handling of construction projects
  • Created quotes, monitored project and key figures
  • Prepared measurements and invoicing
  • Responsible for billing subcontractors and clients
  • Assisted in implementing change management
May 2019 - Jun 2023
4 years 2 months

360° Recruitment Consultant

Hipo Executive GmbH

  • Guided and managed the entire recruiting process
  • Built the customer and candidate base
  • Contract negotiations – new clients
  • Sourced open positions and matched them with suitable doctors
  • Advised doctors, assessed their background and created profiles
  • Advised and coordinated the application process for clients and candidates
  • Internal process optimizations
Jan 2019 - Apr 2019
4 months

Inside Sales Representative

MCE-ETV GmbH

  • Created cost calculations and quotes
  • Procured from suppliers and manufacturers, monitored and coordinated delivery dates
  • Supported ongoing projects
  • Point of contact for customers and partners
  • Maintained customer and item master data
Sep 2017 - Dec 2019
1 year 4 months

Indirect Procurement IT, Marketing, International

W.L. Gore Associates GmbH

  • Procured hardware and software
  • Procured trade fair and marketing items
  • Collected and evaluated samples
  • Requested and evaluated offers
  • Negotiated framework agreement prices
  • Negotiated rebate bonuses
  • Executed and documented purchase orders
  • Processed order confirmations
  • Reviewed and approved invoices
  • Monitored delivery dates
  • Handled complaints
Jan 2014 - Dec 2016
3 years

manual assembly

Apr 2012 - Aug 2017
5 years 5 months

Sales Representative & Field Sales Support / Project

Analog Devices Inc.

  • Created internal and external quotes and price lists
  • Matched sales forecasts with available stock, deliveries, and revenue, production, and inventory plans
  • Ensured and communicated correct prices to customers and internal customer service
  • Handled pilot production and samples, ensured timely delivery
  • Entered quotes into customer portals
  • Provided short-term reports to the Sales Manager and Key Account Manager
  • Monitored and updated customer address data as needed
  • Assignment via Poolia Deutschland GmbH
Apr 2012 - Aug 2017
5 years 5 months

Retail Support

Kabel Deutschland GmbH

  • Reviewed and processed invoices and entries in SAP R/3 FI
  • Month-end closing, including accruals
  • Reviewed and processed sales contracts
  • Prepared and handed out vouchers to end customers
  • Assignment via Poolia Deutschland GmbH
Apr 2012 - Aug 2017
5 years 5 months

Asset Management Assistant

Real I.S. AG

  • Processed travel expenses in HR-Works
  • Managed travel via BCD-Travel
  • Processed and booked accounts payable and receivable
  • Reconciled accounts
  • Professionally and systematically filed contract documents in CMS and DRooms according to ISO
  • Contract management
  • Implemented, supported, and administered the Redmine ticket system
  • Documented the ticket system
  • Prepared quarterly reports on properties and analyzed them in RePort
  • Filed and sent guarantees
  • Processed incoming mail
  • Point of contact for clients and partners, maintained contact data
  • Scheduled appointments and managed calendars
  • Greeted and hosted guests
  • Assignment via Poolia Deutschland GmbH
Apr 2012 - Aug 2017
5 years 5 months

Teleselling Operations & Complaints / Sales

Sky Deutschland GmbH & Co. KG

  • Analyzed and created sales statistics
  • Budget planning
  • Database configuration, support, and customizing (MS Access)
  • Forecasts
  • Call monitoring
  • Complaint management (data protection and information requests)
  • Assignment via Poolia Deutschland GmbH
Apr 2012 - Aug 2017
5 years 5 months

Inside Sales Venting Automotive, Protective, Packaging and Portable Electronic

W.L. Gore Associates GmbH

  • Processed orders for A-C customers
  • Prepared quotes in German and English
  • Invoicing
  • Handled ROHS and long-term supplier declarations
  • Managed international contracts – NDAs
  • Processed samples and PPAP samples, ensured timely delivery for A-C customers and followed up
  • Organized and managed the sample warehouse
  • Professionally and systematically filed contract documents in Docusphere according to ISO
  • Assignment via Poolia Deutschland GmbH
Apr 2012 - Aug 2017
5 years 5 months

Office Management

Westhouse Consulting GmbH

  • Handled all business processes related to (international) activities of internal staff and external consultants, provided administrative support
  • Managed contracts for external consultants
  • Invoiced support hours
  • General HR administration
  • Assisted with preliminary accounting
  • Assignment via Poolia Deutschland GmbH
Jan 2010 - Feb 2012
1 year 2 months

Team Sales/Administration/Accounting

censhare AG

  • Managed quoting and invoicing
  • Processed and booked accounts payable and receivable
  • Handled incoming and outgoing mail
  • Procured hardware and software
  • Processed travel expenses
  • Contract management
  • License monitoring
  • Scheduled appointments and travel management
  • Office organization
  • Data maintenance
  • Customer correspondence
Mar 2007 - Apr 2010
3 years 2 months

Commercial Employee

C.I.A. Helmbrecht

  • Created outgoing invoices
  • Generated dunning letters
  • Monitored, paid, and booked current invoices and other liabilities
  • Handled bank transactions
  • Created quotes
  • Processed travel expense claims
  • Scheduled and monitored appointments
  • Received and managed goods
  • Managed files
  • Handled customer correspondence and office organization
  • Entered, maintained, and managed data in the inventory management system
Oct 2006 - Feb 2007
5 months

Call Center Agent

Callplus

  • Outbound customer acquisition for BonPrix
  • Database maintenance
Aug 2006 - Sep 2006
2 months

Back Office

arvato direct services

  • Managed complaints and claims
  • Handled customer correspondence
  • Managed orders
  • Issued credit notes
  • Managed data
Mar 2003 - Feb 2006
3 years
Cottbus, Germany

Apprenticeship as Office Management Assistant

Welling GmbH

Summary

  • Experienced leader
  • 18 years of commercial experience
  • Sales experience
  • Reliable
  • Team- and service-oriented

Languages

German
Native
English
Advanced

Education

Mar 2003 - Feb 2006

Welling GmbH Cottbus

Apprenticeship as Office Management Assistant · Cottbus, Germany

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Secondary School Diploma