Recommended expert
Susan Helmbrecht
Branch Manager
Experience
Sep 2023 - Mar 2024
7 monthsBranch Manager
I.K. Hofmann GmbH
- Setting up and running the Munich2 medical branch – currently 7 employees
- Strategic support and leadership
- Project management
- Building the customer and candidate base
- Contract negotiations – new clients
- Managing and controlling the entire recruiting process
Aug 2023 - Dec 2023
5 monthsTravel expense processing
GreySolution – Careforce GmbH
- Processing travel expense reports in MXP
- Data maintenance
- Invoice verification
- Approvals for further billing
- Follow-up
Jul 2023 - Sep 2023
3 monthsKey Account Project Controlling
Spie Deutschland & Zentraleuropa GmbH
- Supporting project management in the commercial handling of construction projects
- Preparing proposals, monitoring project and key figures
- Preparing measurements and invoicing
- Responsible for billing subcontractors and clients
- Supporting the implementation of change order management
May 2019 - Jun 2023
4 years 2 months360° Recruitment Consultant
Hipo Executive GmbH
- Managing and controlling the entire recruiting process
- Building the customer and candidate base
- Contract negotiations – new clients
- Sourcing open positions and matching them with suitable doctors
- Advising on and assessing doctors and creating profiles
- Advising and coordinating the application process for clients and candidates
- Internal process optimizations
Jan 2019 - Apr 2019
4 monthsInside Sales Representative
MCE-ETV GmbH
- Preparing cost estimates and quotes
- Procuring from suppliers and manufacturers, including monitoring and coordinating delivery dates
- Supporting and assisting current projects
- Point of contact for clients and partners
- Maintaining customer and item master data
Sep 2017 - Dec 2018
1 year 4 monthsIndirect Procurement IT, Marketing, International
W.L. Gore Associates GmbH
- Purchasing hardware and software
- Purchasing trade show and marketing items
- Requesting and evaluating samples
- Collecting and analyzing quotes
- Price negotiations for framework agreements
- Negotiating rebate bonuses
- Processing and documenting orders
- Handling order confirmations
- Checking and approving invoices
- Monitoring delivery dates
- Handling complaints
Apr 2012 - Aug 2017
5 years 5 monthsSales Representative & Field Sales Support
Analog Devices Inc.
- Preparing quotes and price lists for internal and external clients
- Matching sales forecasts with existing inventory and deliveries, and aligning with sales, production, and inventory plans
- Ensuring and communicating accurate prices to customers and internal customer service
- Handling pilot production and samples, ensuring timely delivery
- Uploading quotes to customer portals
- Providing short-term reports to the Sales Manager and Key Account Manager
- Monitoring and, if necessary, updating customer address details
Apr 2012 - Aug 2017
5 years 5 monthsRetail Support
Kabel Deutschland GmbH
- Reviewing and processing invoices and bookings in SAP R/3 FI
- Month-end closing including provision creation
- Reviewing and processing sales contracts
- Processing and handing out vouchers to end customers
Apr 2012 - Aug 2017
5 years 5 monthsInside Sales Venting Automotive, Protective, Packaging and Portable Electronic
Poolia Deutschland GmbH
- Order processing for A-C customers
- Preparing quotes in German and English
- Invoicing
- Handling RoHS and long-term supplier declarations
- International contract management – NDAs
- Handling samples and PPAP samples, ensuring timely delivery for A-C customers and following up
- Organizing and managing the sample warehouse
- Professional and structured filing of contract documents in Docusphere according to ISO
Apr 2012 - Aug 2017
5 years 5 monthsAsset Management Assistant
Real I.S. AG
- Travel expense reports in HR-Works
- Travel management with BCD-Travel
- Processing and posting of accounts payable and accounts receivable
- Account reconciliation
- Professional and structured filing of contract documents in CMS and DRooms according to ISO
- Contract management
- Implementation, support, and administration of the Redmine ticket system
- Documentation of the ticket system
- Preparing quarterly reports for real estate properties and analyzing them in RePort
- Filing and sending guarantees
- Handling incoming mail
- Contact person for customers and partners, and maintaining contact details
- Scheduling appointments and maintaining calendars
- Welcoming and entertaining guests
Apr 2012 - Aug 2017
5 years 5 monthsTeleselling Operations & Complaints / Sales
Sky Deutschland GmbH & Co. KG
- Analyze and create sales statistics
- Budget planning
- Database configuration including support and customizing (MS Access)
- Forecasts
- Monitoring calls
- Complaint management (data protection and data inquiries)
Apr 2012 - Aug 2017
5 years 5 monthsOffice Management
Westhouse Consulting GmbH
- Handling all business processes related to the (international) activities of internal employees and external consultants, and providing administrative support
- Contract management for external consultants
- Invoicing support hours
- General personnel administration
- Assistance with preliminary accounting
Jan 2011 - Feb 2012
1 year 2 monthsTeam Sales/Administration/Accounting
censhare AG
- Quotation and invoicing
- Processing and posting of accounts payable and receivable
- Processing incoming and outgoing mail
- Purchasing hardware and software
- Processing travel expense reports
- Contract management
- License monitoring
- Appointment and travel management
- Office organization
- Data maintenance
- Customer correspondence
Mar 2007 - Apr 2010
3 years 2 monthsCommercial Clerk
C.I.A. Helmbrecht
- Creating outgoing invoices
- Creating payment reminders
- Reviewing, paying, and posting current invoices and other liabilities
- Handling bank transactions
- Preparing quotes
- Processing travel expenses
- Coordinating and monitoring appointments
- Receiving and managing goods
- File management tasks
- Customer correspondence and office organization
- Data entry, maintenance, and management in the inventory management system
Oct 2006 - Feb 2007
5 monthsCallcenter Agent
Callplus
- Customer acquisition for BonPrix (outbound)
- Database maintenance
Aug 2006 - Sep 2006
2 monthsBack Office
arvato direct services
- Complaints and claims management
- Customer correspondence
- Order processing
- Credit memo issuance
- Data management
Skills
Leadership Experience
18 Years Of Commercial Experience
Sales Experience
Reliable
Team And Service Oriented
Erp Systems And Databases: Sap R/4 Hana, Sap S/3, Lexware, Filemaker, Censhare, Crm Cockpit, Wizard, Lotus Notes, Redmine, Report, Docusphere, Siebel, E1 Oracle Jd Edwards, Design Pro, Salesforce
It Affinity, It Applications
Operating Systems: Windows, Linux Debian, Ubuntu, Mac Osx
Application Software: Ms Office Excel (Functions, References, Pivot Tables, Index, Charts), Access (Database Support And Creation), Openoffice.org Applications
Languages
English
AdvancedGerman
IntermediateEducation
Mar 2003 - Feb 2006
Welling GmbH
Office Communication Clerk · Cottbus, Germany
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Secondary school diploma
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