Gizem (Gokmen) E.
Operations Manager
Experience
Feb 2023 - Dec 2024
1 year 11 monthsOperations Manager
Meisterdoc.com (Iazh Holding GmbH)
- Collected and analyzed customer experiences and feedback to inform product and process enhancements
- Maintained and updated Mendix applications; coordinated development workflows through Scrum Board management
- Planned and optimized inventory levels to reduce shortages and improve supply chain efficiency
- Conducted market and competitor analyses to proactively identify opportunities and industry trends
- Facilitated onboarding processes for new employees to ensure swift adaptation and integration across multinational teams and complex projects
- Provided effective administrative support to senior management, maintaining smooth operational processes
Jul 2021 - Oct 2021
4 monthsLeader in Strategic Planning Team
Turkish Aerospace Industries (TAI)
- Led the Strategic Planning Team, coordinating cross-functional collaboration on long-term organizational objectives
- Presented the strategic plan to top management and delivered detailed briefings to mid-level managers
- Contributed to the development and use of the "Cockpit" system in Microsoft Power BI for real-time monitoring of strategic KPIs
- Analyzed the impact of the Covid-19 pandemic on the aerospace and defense industry, producing scenario reports and regular updates
- Participated in ISO 14001 and AS9100 audits, supporting compliance and continuous improvement initiatives
Jan 2016 - Jun 2021
5 years 6 monthsStrategic Management Analyst
Turkish Aerospace Industries (TAI)
- Contributed to defining vision, mission, and values statements
- Collaborated with cross-functional teams to set strategic objectives and KPIs
- Evaluated business strategies and recommended performance improvements
- Led the preparation and publication of the company’s annual report
- Conducted market research and competitor analysis
- Ensured compliance with international trade regulations (ITAR, EAR, EU embargoes)
- Analyzed supply chain roles of key industry players (OEMs, Tier-1, Tier-2)
Summary
Results-oriented professional with over 7 years of experience in aviation, technology, and SaaS industries. Skilled in project management, strategic planning, and process optimization across multinational teams and complex projects.
Expertise in translating data into actionable solutions, driving efficiency improvements, and supporting organizational growth through innovation. Recognized for strong analytical skills, clear communication, and a commitment to continuous improvement.
Skills
- Strategic Planning & Visioning
- Project Management (Stackfield, Jira, Mendix and MS365)
- Process Improvement
- Data Analysis & Reporting
- Stackholder Communication
Languages
Turkish
NativeEnglish
AdvancedGerman
IntermediateEducation
Oct 2018 - Jun 2019
TOBB ETU University
Master of Business Management · Business Management · Ankara, Turkey
Oct 2010 - Jun 2015
Bilkent University
Bachelor of Arts in International Relations · International Relations · Ankara, Turkey
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