Andrea Di Giuseppe
Document Management and Quality Specialist
Experience
Document Management and Quality Specialist
XBP Europe
- Sorting, organizing, and categorizing a wide range of documents and ensuring compliance with technical and regulatory requirements
- Managing document sequencing and ensuring quality control at every stage of processing, including accurate labeling and archiving for secure storage and easy retrieval
- Operating high-performance equipment and performing routine maintenance
E-commerce Operations and Shipping Manager
Eberty Schmetterlinge/Smart Bugs
- Utilize software to set up, update, coordinate, and monitor shipping activities
- Supervise end-to-end shipping operations, ensuring on time and accurate deliveries
- Design and execute a comprehensive shipping strategy
- Proactively identify and resolve shipping challenges to maintain seamless operations
- Manage stock control and inventory to align with organizational goals
- Lead and train the shipping team, promoting collaboration and high performance
Training and Quality Manager / Quality Evaluator
Arvato Bertelsmann
- Responsible for identifying staff training and development needs, and for planning, organising, executing and overseeing appropriate training
- Overseeing and coaching the Italian, Russian, Hebrew, and Hungarian teams; mentoring subject matter experts (SMEs)
- Analyzing data, accuracy figures and KPI in order to report on the top issues impacting decision accuracy
- Proposing solutions to improve the project’s accuracy at market and individual level
- Conducting quality check/audits and ensuring feedback loop to the Training and Policy department
- Measuring the impact of policy changes on the team’s workload, spotting grey areas and fleshing out gaps in knowledge, processes, and policies
- Communicating with clients on a daily basis, discussing trends and issues, market specific topics and collecting feedback
- Creating and managing content across internal social media channels
Junior Display Marketing Manager
Wirkaufendeinauto.de/Auto1
- Handling the operational implementation and expansion of display campaigns with partners and own networks
- Monitoring and analysing data, implementing and optimizing Yahoo Gemini and DCM campaigns
- A/B testing
- Identifying valuable traffic potentials to make valuable data-driven decisions using the company’s funnel KPIs from click to purchase
- Working on new creative ideas and new advertising formats to promote services
- Briefing the design team and managing layout and banner concepts
- Acquiring new partners and dealing with existing ones on a daily basis
Graphic Designer
Freelance
- Designing printed marketing and advertising material
- Presenting fresh brand approaches to clients
- Maintaining continuity throughout all projects both technically and creatively
- Providing aftercare support for clients and maintaining satisfaction
- Design management and design consulting for new creative industries and start-ups
- Infographic, iconography, illustrations, logo design and photo retouching
- Trend analysis and concept development
Graphic Designer
Artika Studio
- Responsible for the design of graphics to meet specific commercial or promotional needs, including but not limited to presentations, reports, brochures, invitations, exhibit displays, flyers, signage, infographics etc.
- Branding and promotion for clients
- Photo retouching
- Overseeing the production schedule of projects
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (4.5 years), Advertising (4.5 years), Media and Entertainment (3 years), Retail (1.5 years), and Automotive (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (5.5 years), Quality Assurance (4.5 years), Customer Service (3.5 years), Human Resources (3.5 years), Operations (2.5 years), and Logistics (1.5 years).
Summary
Highly successful in previous roles and during my studies, always achieving my goals through dedication and passion for my profession. A hardworking individual capable of multi-tasking, focus under pressure and meet deadlines whilst keeping high standards.
A people’s person, always responsive to clients’ needs, with excellent capacity to quickly adapt to new situations and approach new tasks.
Skills
- Performance Monitoring
- Training & Quality Design
- Policy Enforcement
- Data Analysis And Reporting
- Process Optimization
- Excellent Knowledge Of Database Systems & Various Multimedia Software Both On Mac & Pc.
- Microsoft-office (Word, Excel & Powerpoint), Outlook, Ecwid, Salesforce, Double Click Campaign Manager, Yahoo Gemini/native, Tableau, Quip, Photoshop, Illustrator, Indesign, Adobe Xd, Invision, Figma, Usabilityhub, Marvel, Balsamiq, Jira, Corel Draw
Languages
Education
Academy of Fine Arts
MA in Graphic Arts · Graphic Arts · Urbino, Italy
Academy of Fine Arts
BA in Design & Graphic Design · Design & Graphic Design · L'Aquila, Italy
Certifications & licenses
Salesforce Administration Admin Certification program
Digital Career Institute
Profile
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