Norman Richter - Head of Quality Management and Quality Assurance

Roggentin, Germany

Experience

Jun 2022 - Present

3 years 2 months

Head of Quality Management and Quality Assurance

Baltic Distillery GmbH

Further development of the QM system
Conducting internal audits
Preparing and following up on audits
Carrying out hygiene audits
Planning external audits
Creating and tracking deviations
Maintaining and creating documents
Training staff (food hygiene, product protection)
Revising supplier management with the purchasing department
Digitizing the lab (and partly production) with new equipment to improve processes and electronic document management software
Close cooperation with purchasing, sales, HR and production management
Preparing management reviews together with executive management
Responsible for test equipment
Since 11/2023 also OSH specialist

Jan 2020 - May 2022

1 year 5 months

Quality Manager

Centogene GmbH

Further development of the QM system
Conducting internal audits
Preparing and following up on audits
Carrying out hygiene audits
Planning external audits with the US project manager
Creating and tracking CAPAs
Maintaining and creating documents (Qualio QMS)
Training staff (Qualio QMS, internal auditing, CAPAs, What QM means for the company)
Setting up supplier management with purchasing
Project planning for integrating a hazardous materials software
Close cooperation with the lab
Planning ISO 15189 certification
Equipment qualification project planning (DQ, IQ, OQ & PQ)

Mar 2020 - Jan 2021

11 months

Quality Coordinator

Darguner Brauerei GmbH

Further development of the QM system (unannounced audit end of March 95.04% higher level)
Conducting internal audits
Preparing and following up on audits
Carrying out hygiene audits
Handling complaints (IPW document management system)
Analyzing error logs (IPW DMS)
Label checks per food labeling regulations (beer and non-alcoholic beverages)
HACCP
Maintaining and creating documents (IPW DMS)
Site inspections
Training staff (hygiene, infection protection law, workplace safety, food defense, food fraud – moved to online training)
Collaboration with pest control services
Creating analytical reports via Quick View (providing quality reports to Denmark)
Preparing product questionnaires (retail)
Handling export product questionnaires (beer)
Supplier evaluations
Food fraud prevention
Close cooperation with the lab, engineering, and production manager on processes and error logs
Creating cleaning matrices with area management for different production zones
Setting up an online training portal

Jun 2019 - Feb 2020

9 months

Quality Assurance / Quality Management Specialist

Fruitwork Dienstleistungscenter GmbH

Setting up a QM system within one month (95.4% higher level)
Conducting internal audits
Preparing and following up on audits
Carrying out hygiene audits
Handling complaints
Monitoring test equipment
Initial setup with manufacturer and calibration office (checkweigher/metal detectors)
Checking layouts at goods receipt and sample collection
Raw material incoming inspections and documentation
HACCP
Maintaining and creating documents
Site inspections
Training staff (hygiene, infection protection law, workplace safety, food defense, food fraud)
Production checks
Ordering production supplies
Supporting the production manager
Collaboration with pest control services
Forwarding incoming goods documents to Nutwork
Introducing new machines and lines

Nov 2018 - Mar 2019

5 months

Laage, Germany

Head of Quality Assurance / Quality Management

Allfein Feinkost GmbH & Co. KG

Conducting internal audits
Preparing and following up on audits (IFS-Food 96% as of 15.2.2019)
Carrying out hygiene audits
Line checks
Handling complaints
Sending produced items to external labs
Monitoring test equipment
Conducting supplier evaluations/audits
Editing and creating specifications
Checking folding carton layouts
Incoming inspections of fresh goods and packaging
HACCP
Maintaining and creating documents
Site inspections
Training staff (hygiene, infection protection law, workplace safety, food defense, food fraud)
Production checks
Ordering QA and production supplies for staff
Requesting supplier questionnaires
Creating and maintaining the document matrix

Oct 2017 - Nov 2018

1 year 2 months

Quality Management/Quality Assurance Specialist

Port International (Fruit Import) / IFS Broker

Performing sensory tests
HACCP
Carrying out hygiene audits
Preparing and shipping production samples
Maintaining documents
Handling complaints
Sending produced items to external labs

Jan 2015 - Dec 2016

1 year

Ahrenshagen-Daskow, Germany

Assistant in Quality Management/Quality Assurance

Eisbär Eis Produktions GmbH

Performing sensory tests
HACCP
Carrying out hygiene audits
Preparing and shipping production samples
Maintaining documents
Handling complaints
Sending produced items to external labs

Nov 2014 - Apr 2015

6 months

Norderstedt, Germany

Intern in Quality Management/Quality Assurance

Stollwerck Norderstedt GmbH und Co. KG

Performing sensory tests
Inspecting incoming packaging materials
Sampling raw materials
Carrying out hygiene audits
Preparing and shipping production samples
Bachelor thesis: A ranking system to optimize allergen management in chocolate production

Aug 2011 - Sep 2011

2 months

Rostock, Germany

Cook

Bundeswehr: Navy

Preparing daily communal meals in confined spaces
Cleaning assigned gear and areas
Storing and organizing delivered food
Placing orders, quality checking deliveries
Creating duty rosters
Providing first aid as combat medic

Oct 2003 - Jun 2010

6 years 9 months

Cook

Summary

Very good knowledge of IFS certifications
Confident judgment regarding the quality of raw materials and semi-finished products
Intensive work with IFS-Food/Broker as QA specialist and as QA/QM manager
Familiar with current food law/HACCP/creating specifications
Cooperative yet goal-oriented and independent working style
Strong interest in establishing my career in quality management