Martin Schuelein - Senior Quality Executive, Consultant & Interim Manager in Technology companies

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Dresden, Germany

Experience

Jan 2014 - Dec 2016

3 years

Jena, Germany

Head of Quality Management Brooks Europe

Brooks Automation Germany GmbH

Equipment manufacturer for vacuum & automation solutions for semiconductor & automotive including service. Globally 2,000 employees.
1 direct report, reporting line: Technical Managing Director.
Responsible for product, process & service quality.
Quality planning: APQP, PPAP, FMEA, MSA, SPC, PLP.
Expanded QM system scope to include service.
Systematic revision of all production control plans to enhance reliability.
Success: Improved product & refurbishment reliability by 25%.
Optimized business processes in the production & repair center.
Developed concept, rolled out and trained all responsible parties.
Optimized complaint process with RMA, FA and 8D process.
Reported Quality Performance.
Success: Reduced lead time for defect analysis by 60% and for complaints by 55%.
Internal & external audits; ISO 9001 certification.
Introduced & coordinated "Standardized Supplier Quality Assessment (SSQA)" for maturity assessment and development over 3 years.
Implemented Brooks Process Certification with PQP, 5S, Safety, Audits.
Implemented annual audit plan with all follow-up actions.
Success: Improved SSQA maturity score by 2.8 points (0–10).
Reason for change: facility transfer/relocation to USA; business unit sale.

Jan 2001 - Dec 2013

13 years

Dresden, Germany

Regional Total Quality Manager Europe

Applied Materials GmbH

Production equipment manufacturer for the semiconductor, display and solar industries including service; NASDAQ listed; 14,000 employees worldwide.
Reporting line: Vice President Applied Global Service Europe.
Further development of Operations Quality.
Improved product & service quality and productivity with Product Business Groups, Manufacturing, Operations and Account Team.
Implemented Trackwise as Superuser and CAPA Performance Management.
Implemented and reported the KPI dashboard.
Success: Built a reliable, full database on problem-solving with real-time analysis for top issues.
Success: Won "President's Annual Quality Award" with Account Team, using KPIs like MTBF, Failure Analysis Lead Time, Installation Cycle Time, Spares Service Level Accuracy.
Business process management.
Designed and implemented at European level.
Internal & external audits including follow-up actions.
Developed and implemented various CAQ modules (audit, calibration, CAPA).
Advised multinational teams in a matrix environment.
Success: Streamlined QM documentation by over 80%.
Success: Worldwide roll-out of European audit management module.
Success: Enhanced Europe’s reputation during global ISO 9001 recertification.
Managing Customer Quality:
Acted as quality interface to and from the customer (VtC, VoC).
Coordinated improvement projects from annual customer satisfaction feedback.
Negotiated global quality assurance agreement with a strategic account.
Handled complaint management (8D) and customer audits.
Success: Reduced complaint lead time to 35% for strategic accounts.
Success: Secured global quality assurance agreement with strategic account.
Success: Won President's Annual Quality Award with account team.
Reason for change: Progressive transfer of tasks to Asia.

Jan 1995 - Dec 2000

6 years

Munich, Germany

Head of QM-System IVM Group / Quality Manager / QM-Representative

IVM Engineering GmbH & Co. KG

Role: Quality Manager / QM-Representative (1995-1996):
Engineering service provider focused on automotive, 150 employees.
Developed and implemented a quality management system for head office and three sites.
Audited the sites.
Trained employees.
Success: Achieved ISO 9001 certification for all sites.
Role: Head of QM-System IVM Group (1995-2000):
Engineering service provider in automotive, rail, IT, training; accredited automotive manufacturer with full vehicle development expertise; 2,000 employees.
6 direct reports, reporting line: managing partner.
Implemented QM system and group certification per ISO 9001.
Expanded system to VDA 6 and TQM across Germany, Switzerland and Spain.
Business Process Management.
Lead Internal Auditor.
Liaison for customers, suppliers, certification body.
Success: Launched business process–oriented multisite QM system & certification across the enterprise.
Success: Won AUDI Quality Award as Engineering Partner.
Reason for change: Desire for international experience.

Jan 1993 - Dec 1994

2 years

Munich, Germany

Development Engineer

Eggelaar & Lange GmbH

Engineering office for special machine construction in automotive, under 20 employees.
Project engineer for developing and building placement machines for semiconductor and automotive industries.
Developed a semi-automatic welding machine for cable crimping from concept to commissioning.

Dresden, Germany

Head of Integrated Management System (Ad Interim)

Electronic Manufacturing Service Company

Industry: Electrical engineering / equipment manufacturing, 1,000 employees globally.
10 direct reports; responsible for all division locations internationally, reporting line: Technical Managing Director Division.
Maintained, audited & certified the QM system; lead auditor (ISO 9001, EN 9100, ISO/TS 16949, ISO 14001, ISO 50001).
Success: Passed surveillance audits at 3 locations (ISO 9001, ISO/TS 16949 & ISO 14001).
Implemented and certified EN 9100 at one site.
Success: Gained aviation market access with EN 9100 certification at one site (07/17).
Responsible for manufacturing/product quality, supplier quality and CIP (PPAP/PPF, FMEA, MSA, SPC, PLP).
Managed Customer Quality and complaint management per 8D.
Success: Ensured quality for business continuity.

Dresden, Germany

Head of Quality, Environment, Data Protection (Ad Interim)

Energy Storage System Manufacturer

Manufacturer of ultracapacitors for automotive, grid, industry, transportation; 200 employees.
5 direct reports, reporting line: COO.
Oversaw pre-series production relocation and set-up of series production.
Success: Planned and relocated series production qualification.
Managed supplier, production and customer quality plus QM system.
Released Supplier Quality Assurance Agreement with purchasing.
Qualified suppliers for key critical part families.
Success: Secured supply with qualified suppliers.
Established integrated management system (ISO 9001, ISO 14001, IATF 16949, GDPR).
Developed and implemented environmental management system and certification.
Developed and implemented data protection management per EU GDPR.
Success: Achieved GDPR compliance and ISO 14001 certification.

Germany

Consultant / Interim Manager / Project Manager (Ad Interim)

Manufacturer of Integrated Door and Window Locking Systems

Leading company offering products, system solutions and services for doors and windows in building technology & automotive.
Sales > €500m, 3,000 employees.
Conducted weak-point analysis of high-volume series production.
Advised on analysis and optimization of a multi-stage, high-volume production and testing process for a full product family.
Success: Analysis called 'brilliant'—uncovered optimization potential and enabled major process improvements; an eye-opener for management.

Kassel, Germany

Head of QA/QC Manufacturing Equipment (Ad Interim)

Manufacturing Equipment Producer for Biopharma

Leading supplier of equipment to the biopharma sector.
Sales €2.34bn, 10,000 employees.
5 direct reports, reporting line: Head of Manufacturing Equipment.
Halved the number of warranty cases.
Built a team of Project Quality Engineers.
Introduced APQP and PPAP in product development.
Launched a dashboard for maturity assurance.
Success: Established advanced quality planning in existing & new development projects.
Success: APQP adopted by development teams and in gate reviews, both agile & classic.
Success: Turnaround on warranty cases during market launch.
Improved customer satisfaction.
Managed special projects in complaint management.
Success: Closed all complaints older than 30 days, introduced an error catalog, and reduced complaint rate by 10%.
Supported internationalization strategy.
Led the "Quality" workstream in pre- & post-merger activities across 5 locations.
Implemented QM system in new customer interaction centers in USA & China.
Success: Maintained quality-related business continuity post-merger.
Success: Introduced QM system and transferred know-how in core processes.

Dresden, Germany

Head of Quality (Ad Interim)

Manufacturing Equipment Producer for Energy Storage Solutions

Leading equipment supplier to the energy storage sector.
Under 1,000 employees.
12 direct reports, reporting line: CTO.
Supported industrialization toward quality maturity at industry level.
Built a Quality Team with Project Quality Engineers for product compliance, development quality, customer projects, supplier quality and system compliance.
Introduced APQP and PPAP in product development.
Launched supplier quality at critical suppliers.
Introduced QA/QC in process development and production.
Rolled out Business Process Excellence with a CAQ system.
Success: Set up a new Quality Team for existing & new development projects.
Success: Delivered APQP as part of gate reviews, both agile & classic.
Success: Conducted Supplier Component Review & PPAP with strategic suppliers.

Dresden, Germany

Head of Quality Management System (Ad Interim)

Semiconductor Manufacturer

Over 3,500 employees.
8 direct reports, responsible for the Dresden plant, reporting line: Quality Director.
Led QM system transition to IATF 16949:2016.
Coordinated transition from ISO/TS 16949 to IATF 16949:2016.
Success: Achieved IATF 16949:2016 certification in March 2018, gaining automotive market access and two major automotive contracts for the plant.
Success: Team won the "Quality Award" for automotive market access.
Auditing & Certification (Lead Auditor ISO 9001, IATF 16949).
Implemented annual system, product and process audit plan.
Success: ISO 9001:2015 recertification.
Document management / archiving system.
Cleared archives & disposed of items past retention.
Success: Cleared ~5,000 folders in coordination with stakeholders.

Heilbronn, Germany

Head of Quality Management (Ad Interim)

Switchgear Manufacturer for Solar Industry

Manufacturer of inverters and monitoring accessories for photovoltaic systems and power supplies for industrial use. Turnover €70m, 400 employees.
8 direct reports, reporting line: Technical Managing Director.
Supported product development and production.
Improved first pass yield and reduced failure rate.
Success: Identified and addressed top product defects and process weaknesses.
Quality Assurance and Control.
Stabilized incoming PCB quality.
Success: Completed "Inventory clearance with 100% inspection at supplier" project.
Complaint management.
Increased effectiveness of incoming goods and material supply.
Introduced cost tracking in problem-solving.
Success: Achieved cost transparency for claim handling & continuous improvement.
Success: Bridged vacancy in head of quality management.

Summary

Calm quality leader with 30 years of industry experience in manufacturing equipment engineering in the semiconductor, automotive, energy storage and biopharma sectors (GMP)
Manager of medium-sized corporate units in an international multicultural matrix environment, with a "hands-on mentality" and success stories in BeNeLux, Estonia, France, Germany, Hungary, India, Ireland, Israel, Italy, Spain, UK, USA
Core competencies: quality management in manufacturing equipment engineering; Product & Process Quality | Product Development, NPI | Change Management via PLC | Business Process Management | Business Excellence | QM System, Auditing, Certification
Reduction of failure rates and waste (Lean Six Sigma)
Improvement of efficiency and effectiveness of business processes
Improvement of complaint rate and customer satisfaction
Strategic-thinking quality manager