Alexandra Grözinger - Test Coordinator Project GoDigital

Lichtenwald, Germany

Experience

Mar 2024 - Present

1 year 11 months

Test Coordinator Project GoDigital

Insurer

Supported test management and provided guidance on replacing the existing back-end system for composite insurance with a modern IT platform.
Planned and managed test execution and test analysis.
Documented test results in JIRA/XRAY and performed defect management.
Created and continuously updated checklists to ensure quality.
Created Confluence pages to support test execution and documentation.
Prepared test closure reports after each test cycle.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
Benefit: Supported test management in preparing, executing, and documenting various test cycles.

Jun 2022 - Oct 2023

1 year 5 months

Release Management Easytel

Telecommunications

Took over release management for the Easytel system.
Planned and coordinated release management, including annual planning and all required alignments.
Participated in sprint reviews and led the stabilization phase after GoLive.
Supported test management in optimizing test case execution processes, including implementing XRAY and migrating from HP-ALM to XRAY.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
Benefit: Ensured continuity of release management for Easytel.

Jun 2021 - Present

4 years 8 months

Environment Management Project Finance22ready

Insurer/Savings Bank

Took over environment management for the Finance22ready project and supported test management.
Planned and coordinated environment provisioning for the migration from SAP FI to S/4HANA, including around 60 subsystems, each adapted to the current project phase.
Supported test management in defect handling and all related tasks.
Gained a basic understanding of technical and functional issues to relieve the core project team.
Collected system requirements from subprojects and coordinated with the project's functional test managers.
Scheduled system deployments in coordination with IT change, release, and environment management.
Coordinated requirements from definition through implementation to system provisioning.
Handled operational system reservation, including JIRA management.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki, Clarity.
Benefit: Provided the required test system landscape to ensure the migration to S/4HANA.

Nov 2020 - Feb 2021

4 months

Took over conceptualization of process tests for approval of the New Bank Control

Bank

Independently conceptualized acceptance-relevant process tests as part of the New Bank Control.
Analyzed existing processes and defined the necessary structure to map process tests.
Aligned the approach with the Chief Process Officer.
Developed a concept for handling process tests and their integration into test management.
Methods: Process analysis, process creation.
Tools: MS Office, Outlook, CAWEMO, JIRA, Confluence.
Benefit: Established and agreed on the approach for handling process tests for the New Bank Control.

Jan 2020 - Jun 2020

6 months

Quality Assurance, Project Support in Test, Release, and Deployment Management

Schwarz IT

Quality assurance during the redesign of TRD processes (test, release, and deployment management).
Critically reviewed the newly defined TRD processes and conducted a status assessment.
Prepared and presented project results in Confluence.
Supported project management with technical questions regarding TRD processes.
Identified improvement potentials and aligned enhancements with related processes.
Methods: Process analysis, process optimization, process quality assurance.
Tools: MS Office, Lotus Notes, Confluence, IT4You.
Benefit: Harmonized processes at Schwarz IT for test, release, and deployment management.

Jul 2019 - Nov 2020

1 year 5 months

Project manager for the introduction of the xbAV platform

Insurer/Building society

Assumed project management for the xbAV platform project.
Planned and coordinated project implementation, as well as business and IT-technical alignment and conceptualization with key players and power users.
Managed a project team of 20 staff members.
Developed the implementation and rollout strategy and created the project plan in Clarity (OWB).
Conducted and followed up on workshops and status meetings, and prepared project status reports for the steering committee.
Ensured required quality for all project documentation according to the set standards.
Coordinated external service providers.
Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki, Clarity, OWB.
Benefit: introduced the xbAV pension administration platform for corporate clients with digital self-services and a standardized inbox for case processing.

Jun 2018 - Jun 2019

1 year 1 month

Project manager for ESB service replacement from IBM WebSphere and IT shop migration

Insurer/Building society

Led the project to replace ESB services and migrate the IT shop from version 6.1.3 to 8.
Planned and coordinated project execution, including alignment with key players and power users.
Managed a project team of up to 16 members.
Developed implementation and rollout strategy and created the project plan in Clarity (OWB).
Ensured project quality and compliance with the causal chain.
Conducted workshops and status meetings, and presented project progress to the steering committee.
Methods: process planning, process optimization, process execution.
Tools: MS Office, Outlook, MS Visio, JIRA, Wiki, Clarity, OWB, DIM.
Benefit: enterprise-wide replacement of ESB services for cost savings and migration of the central ordering platform to ensure vendor support.

May 2017 - Jun 2018

1 year 2 months

Assumed defect management within Test Service Test Management

Automobile bank

Independently set up, implemented, and executed a suitable defect management process.
Designed the defect management process across three different responsibility areas.
Developed and aligned related use cases and coordinated tool synchronization with external service providers.
Analyzed and evaluated defect management for the use of new software components in quote entry and application creation.
Methods: process creation, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, MS Visio, JIRA, Confluence, HP ALM, Windows, host, client/server.
Benefit: ensured a functioning defect management process in a heterogeneous tool landscape.

Sep 2016 - Apr 2017

8 months

Assumed IT test management for the reorganization of mortgage financing

Building society

Independently managed IT test management and developed guidelines for test case documentation, ensuring compliance with the causal chain.
Planned and coordinated test management and the complex test environment, including commission accounting.
Set up effective test reporting and ensured test quality.
Planned and coordinated the necessary production rollout, including developing rollout plans.
Conducted requirement-specific workshops to clarify open issues.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS Visio, JIRA, SQS Test Professional, Windows, host, client/server, SAP.
Benefit: ensured the commissioned functionality at the desired quality and a smooth production rollout.

Oct 2015 - Dec 2016

1 year 3 months

Assumed IT test management for the introduction of a new home savings tariff

Building society

Independently managed IT test management and developed guidelines for test case documentation.
Planned and coordinated test management and set up effective test reporting.
Planned and coordinated the necessary production rollout and created the related plans.
Conducted requirement-specific workshops and ensured test quality.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS Visio, JIRA, SQS Test Professional, Windows, host, client/server.
Benefit: quality assurance of new functionalities and existing processes such as provisioning.

Jan 2015 - Sep 2015

9 months

Support agile release and test management for the website

Automotive Manufacturer

Independent execution of IT test and release management according to Scrum.
Planning and coordination of test management and participation in sprint reviews.
Conducting Go/NoGo meetings and sprint-related tests.
Commissioning releases for production and test environments with operations.
Performing smoke tests after release deployment.
Methods: process planning, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, JIRA, Confluence, Windows, web applications.
Benefit: Ensuring functional coverage and a seamless production rollout including documentation.

Jun 2013 - Apr 2015

1 year 11 months

IT Test Management for the Introduction of a New Building Society Tariff

Building Society

Independent execution of IT test management and development of guidelines for test case documentation.
Planning and coordination of test management and setup of meaningful test reporting.
Project support in requirement-related workshops to clarify open issues.
Ensuring availability of test environments and communication of software changes.
Creation of production rollout plans.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, ClearQuest, JIRA, SQS-Test Professional, Windows, Host.

Jan 2012 - Dec 2013

2 years

Quality Assurance through Training on Test Methodology and Workshop Facilitation

Insurance Company

Independent delivery of training on the company's test methodology and logical test case design.
Facilitation of requirement-specific workshops, mainly in life insurance, to build a shared understanding.
Planning and coordination of trainings and updating and creation of training materials.
Performing quality assurance measures when creating logical test cases.
Providing feedback from trainings for continuous improvement of test methodology.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, Serena Dimension, HP-QualityCenter, Windows, SAP.
Benefit: Company-wide rollout of test methodology and process support for test and release management.

Jan 2011 - Mar 2012

1 year 3 months

Technical Project Management for the Implementation and Training of the New Order Model

Insurance Company/Building Society

Took over technical project management for training and rollout of the newly developed order model.
Planning and coordination of the rollout strategy and creation of customized training materials.
Leading the project team of 7 staff members.
Selecting and managing pilot projects to validate the order model and conducting pilot user trainings.
Conducting train-the-trainer sessions and workshops.
Creating project plans in Clarity and capturing additional requirements from the pilot phase.
Methods: process planning, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, MS-Visio, MKS, Clarity, ClearQuest, Windows, AIX.
Benefit: Company-wide rollout of the newly developed order model.

Jun 2008 - Dec 2008

7 months

Support requirement management and KPI gathering

Automotive Group

Supporting a development department in capturing, aligning, and tracking requirements for sprint planning.
Advising on workflow documentation for the introduction of Change Synergy.
Gathering metrics in diagnostic software development to support team management in process control.
Analyzing internal processes, developing metrics and visualizing them in charts, including presentation to the client.
Methods: requirement management, process analysis.
Tools: DOORS, Change Synergy, MS Office, Lotus/Outlook, MS-Visio, Windows.
Benefit: Supporting internal process control through meaningful metrics.

May 2008 - Dec 2010

2 years 8 months

Provision of training environment, environment concept and development of the order model

Insurer/Savings Bank

Provision of a standalone host training environment in cooperation with configuration management.
Development of a group-wide environment concept for maintenance, ongoing projects and new developments.
Creation of a new, audit-proof order model to manage releases, taking the environment concept into account.
Analysis and optimization of environment management processes and development of a test calendar.
Execution and documentation of tests of the order model in the MKS prototype.
Creation of best practice materials for using the new model.
Methods: process analysis, process planning, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, TSO/IST, MS Visio, MKS, SQS Test Professional, Clarity, test calendar, ClearQuest.

Jul 2007 - Apr 2008

10 months

Test management and training for project eLease

Financial Services Provider

Took over test management for the eLease project and led the subsequent project training.
Created the test concept and performed individual tests with custom documentation.
Managed 15 project testers and trained them in the test methodology and SQS Test Professional.
Tracked defects using Mantis during the test phases.
Planned and delivered staff training for a total of 440 employees, including preparation of materials.
Methods: process analysis, process planning, process execution.
Tools: SQS Test Professional, MS Project, MS Visio, MS Office, Notes/Outlook, Mantis, Oracle, Windows.

Sep 2002 - Jun 2007

4 years 10 months

Head of version, configuration and release management

Financial Services Provider

Led and expanded the version and configuration team and introduced release management according to ITIL.
Standardized and optimized existing configuration and release build procedures to improve quality and reduce costs.
Adapted the Change Synergy lifecycle to the bank's requirements and conducted training.
Coordinated central release dates and reviewed upcoming software rollouts.
Designed the process for releasing complex releases into production environments like AIX, Host MVS and WebSphere.
Integrated test management into release management at DaimlerChrysler Bank.
Developed KPIs to measure release quality.
Methods: process analysis, process design, process implementation, process optimization, process integration.
Tools: CM and Change Synergy, Perl, batch/script programming, MS Project, MS Visio, Informix, Unix, AIX, Windows, SAP, Host MVS, WebSphere.

Aug 2001 - Sep 2002

1 year 2 months

DSL modem development

Telecommunications

Developed software for new DSL modem service features.
Created software specifications and handled development, integration and documentation of changes.
Conducted tests, acceptance and maintenance of the programs.
Methods: requirement management, requirements analysis, product development and integration.
Tools: C/C++, MS Office, ClearCase, CVS, Linux.

Oct 1997 - Jul 2001

3 years 10 months

Charging development

Telecommunications

Expanded and adjusted existing functions for fee recording.
Created software specifications and handled development, integration and documentation of changes.
Performed module tests (SMART) as well as unit and integration tests.
Conducted reviews and inspections of software development.
Methods: requirement management, requirements analysis, product development and integration.
Tools: Chill (Pascal), SMART, MS Office, Windows, Unix.

Jan 1994 - Oct 1997

3 years 10 months

Mobile Communications Development

Telecommunications

Extending functions in the mobile communications area (DSS1).
Creating software specifications and developing, integrating, and documenting software modules.
Performing tests, acceptance checks, and reviews of software development.
Methods: requirements analysis, product development, and integration.
Tools: Chill (Pascal), C/C++, MS Office, Windows, UNIX.

Jun 1992 - Dec 1993

1 year 7 months

Real-Time Program Development (LZB)

Transport Systems

Converting the complex real-time program (LZB80) to Pascal to meet new safety standards of Deutsche Bahn AG.
Adapting the design based on structure charts and coding in Pascal and assembly.
Performing offline tests and integrating own and external program parts.
Ensuring the software is maintainable.
Methods: requirements analysis, product development, and integration.
Tools: Turbo Pascal 5.0, 8086/80286/80386 assembler, MS Office, Windows.