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Alexandra G.

Test Coordinator Project GoDigital

Lichtenwald, Germany

Experience

Mar 2024 - Jun 2025
1 year 4 months

Test Coordinator Project GoDigital

Insurer

  • Support test management and advise on replacing the existing policy system for composite insurance with a modern IT platform.
  • Plan and control test execution.
  • Test analysis.
  • Document test results in JIRA/XRAY.
  • Defect management.
  • Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
  • High-level familiarization with technical and business questions to relieve the core project team.
  • Create and continuously update checklists to ensure quality, create Confluence pages to support test execution and documentation, and prepare test closure reports after each test cycle.
  • Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
  • Benefit: Support test management in handling various tasks, mainly in preparing, executing, and documenting different test cycles.
Jun 2022 - Oct 2023
1 year 5 months

Release Management Easytel

Telecommunications

  • Take over release management for the Easytel system.
  • Plan and coordinate release management.
  • Carry out the annual planning including all coordination.
  • Participate in sprint reviews.
  • Support test management.
  • Lead the stabilization phase after GoLive.
  • Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
  • Learn the existing release management to relieve the previous release managers.
  • Execute the annual release planning and align it with all stakeholders.
  • Operational execution of Easytel release management.
  • Support test management in optimizing the test case execution process, along with the introduction of XRAY and migration from HP-ALM to XRAY.
  • Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
  • Benefit: Ensure the continued release management for Easytel.
Jun 2021 - Jun 2025
4 years 1 month

Environment Management Project Finance22ready

Insurer/Savings Bank

  • Take over environment management for the Finance22ready project and support test management.
  • Plan and coordinate environment provisioning for the SAP-FI to S4/HANA migration, including about 60 subsystems, each adapted to the current project phase.
  • Support test management with defect handling and all related tasks.
  • Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
  • High-level familiarization with technical and business questions to relieve the core project team.
  • Gather system requirements from subprojects.
  • Coordinate with the project's functional test managers.
  • Schedule system deployments with W&W IT change, release, and environment management.
  • Coordinate requirements through to implementation/system provisioning.
  • Operational handling of system reservations, including JIRA management.
  • Tools: MS Office, Outlook, JIRA, Confluence, Wiki, Clarity.
  • Benefit: Provide the necessary test environment to ensure the migration to S4/HANA.
Nov 2020 - Feb 2021
4 months

Takeover of designing process tests for acceptance of the New Bank Control as part of test management

Bank

  • Independently design acceptance-relevant process tests within the New Bank Control framework.
  • Design the process tests.
  • Methods: process analysis, process creation.
  • Analyze existing processes and define the necessary structure for mapping process tests.
  • Align the approach with the Chief Process Officer.
  • Create a concept for handling process tests and embedding them in test management.
  • Tools: MS Office, Outlook, CAWEMO, JIRA, Confluence.
  • Benefit: Procedure for handling process tests for the New Bank Control agreed and defined.
Jan 2020 - Jun 2020
6 months

Quality Assurance, Project Support in Test, Release, and Deployment Management

Schwarz IT

  • Perform quality assurance for the redesign of TRD processes and support test, release, and deployment management.
  • Critically review the newly defined TRD processes.
  • Prepare and present project results in Confluence, and support project management with technical questions about TRD processes.
  • Methods: process analysis, process optimization, process quality assurance.
  • Conduct an inventory of the developed processes.
  • Present potential improvement opportunities.
  • Align project improvements with adjacent processes and integrate improvements into project presentations.
  • Present project results in Confluence.
  • Tools: MS Office, Lotus Notes, Confluence, IT4You.
  • Benefit: Process harmonization for Schwarz IT in test, release, and deployment management.
Jul 2019 - Nov 2020
1 year 5 months

Project Lead for xbAV Platform Implementation

Insurer/Savings Bank

  • Took over project lead for the xbAV platform project.
  • Planned and coordinated project implementation, managed business and IT technical alignments, conceived solutions with key players and power users, clarified all project issues, ensured required project quality, coordinated external service providers.
  • Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
  • Developed implementation and rollout strategy.
  • Created project plan in Clarity (OWB) for project management and preparation.
  • Led a project team of 20 staff.
  • Conducted and followed up on necessary workshops and status meetings, prepared project status reports, presented project progress to the steering committee.
  • Coordinated with client and contractor.
  • Ensured required quality for all project documentation according to standards.
  • Tools: MS Office, Outlook, JIRA, Confluence, WIKI, Clarity, OWB.
  • Benefits: introduction of the xbAV management platform for corporate clients. Clients and advisors can view and manage their retirement plans digitally via self-services. Transactions are delivered in a standardized, digital inbox for processing.
Jun 2018 - Jun 2019
1 year 1 month

Project Lead for ESB Service Replacement on IBM WebSphere and IT Shop Migration from Version 6.1.3 to 8

Insurer/Savings Bank

  • Took over project lead for ESB service replacement and led migration of the IT shop from version 6.1.3 to 8.
  • Planned and coordinated project execution, aligned with key players and power users, resolved all project issues, ensured project quality and compliance with causal chain.
  • Methods: process planning, process optimization, process execution.
  • Developed implementation and rollout strategy.
  • Created project plan in Clarity (OWB) for project management and preparation.
  • Led a project team of 10–16 people.
  • Conducted and followed up on necessary workshops and status meetings, prepared project status reports, presented progress to the steering committee.
  • Coordinated with the client.
  • Tools: MS Office, Outlook, MS Visio, JIRA, WIKI, Clarity, OWB, DIM.
  • Benefits: company-wide ESB service migration including shutdown of the IBM WebSphere platform to ensure future operations (cost savings). Company-wide migration from DIM 6.1.3 to DIM 8 to secure vendor support for the central ordering platform.
May 2017 - Jun 2018
1 year 2 months

Took Over Defect Management within Test Service (Test Management)

Auto Bank

  • Independently set up an appropriate defect management process and implemented it in the project.
  • Designed the defect management process across three different responsibility areas. Developed and aligned related use cases and coordinated tool synchronization implementation.
  • Methods: process creation, process optimization, process execution, process implementation.
  • Analyzed, evaluated, and implemented defect management for the assigned project (deployment of new software components for offer capture and application creation).
  • Compiled possible use cases for synchronizing the various defect management tools. Aligned use cases with implementation and oversaw tool synchronization by an external company.
  • Implemented defect management and ran the process throughout the project.
  • Tools: MS Office, Outlook, MS Visio, JIRA, Confluence, HP-ALM, Windows, host, client/server.
  • Benefits: ensured a working defect management process across a diverse tool landscape.
Sep 2016 - Apr 2017
8 months

Took Over IT Test Management for the Reorganization of Mortgage Financing

Savings Bank

  • Independently managed IT test management, developed guidelines for test case documentation following the causal chain, and oversaw software deployment orders.
  • Planned and coordinated test management.
  • Coordinated and clarified the complex test environment with relevant departments, including commission billing. Ensured required test quality. Built effective test reporting.
  • Planned, coordinated, and conducted requirement-specific workshops.
  • Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
  • Planned and coordinated individual tests based on available software, ensured availability of test environments, communicated software changes to all stakeholders. Planned and coordinated the production release, created related production release plans. Supported the project in requirements workshops and resolving open issues.
  • Tools: MS Office, Outlook, MS Visio, JIRA, SQS-Test Professional, Windows, host, client/server, SAP.
  • Benefits: ensured the functional scope commissioned by the business area with the desired quality. Ensured a smooth production release.
Oct 2015 - Dec 2016
1 year 3 months

Took Over IT Test Management for the Introduction of a New Home Savings Tariff

Savings Bank

  • Independently managed IT test management, developed guidelines for test case documentation.
  • Planned and coordinated test management.
  • Built effective test reporting.
  • Ensured required test quality.
  • Planned, coordinated, and conducted requirement-specific workshops.
  • Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
  • Planned and coordinated individual tests based on available software, ensured availability of test environments, communicated software changes to all stakeholders. Planned and coordinated the production release, created related production release plans.
  • Supported the project in requirements workshops and resolving open issues.
  • Tools: MS Office, Outlook, MS Visio, JIRA, SQS-Test Professional, Windows, host, client/server.
  • Benefits: ensured the functional scope requested by the business area (new functionality, maintaining existing processes such as provisioning) with the desired quality. Ensured a smooth production release.
Jan 2015 - Sep 2015
9 months

Support for agile release and test management for the website

Automotive Manufacturer

  • Independently conducted IT test and release management according to Scrum.
  • Planned and coordinated test management.
  • Conducted Go/No-Go meetings.
  • Participated in sprint reviews.
  • Carried out sprint-related tests, ensuring the required quality.
  • Methods: process planning, process optimization, process execution, process quality assurance.
  • Planned, coordinated, and executed individual tests based on the provided software. Scheduled releases for deployment in production and the test environment, and performed smoke tests after releases went live in production.
  • Tools: MS Office, Outlook, MS Visio, JIRA, Confluence, Windows, web applications.
  • Benefit: ensured the functionality commissioned by the business unit in the desired quality. Ensured a seamless production launch with accompanying documentation.
Sep 2013 - Dec 2013
4 months

Quality assurance through training in test methodology and logical test case creation, moderation of requirement-specific

Insurer

  • Independently conducted training (IT and business units) on the company's test methodology and approaches to logical test case creation, as well as moderated requirement-specific workshops (mainly in life insurance).
  • Planned and coordinated trainings, updated individual training materials.
  • Planned, coordinated, and delivered the training.
  • Planned, coordinated, and led requirement-specific workshops.
  • Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
  • Planned and coordinated individual training sessions, adapted training materials for each release, incorporated feedback from trainings to improve the test methodology, and developed training materials for custom training.
  • Carried out quality assurance measures during the creation of logical test cases.
  • Conducted individual workshops between IT and the business unit in an insurance environment (mainly in life insurance) to generate a shared understanding of new requirements.
  • Tools: MS Office, Outlook, MS Visio, Serena Dimension, HP Quality Center, Windows, SAP.
  • Benefit: company-wide implementation and training of the test methodology. Process support for test and release management.
Jun 2013 - Apr 2015
1 year 11 months

Took over IT test management for the rollout of a new home savings tariff

Building Society

  • Independently conducted IT test management and prepared guidelines for test case documentation.
  • Planned and coordinated test management.
  • Established a meaningful test reporting system.
  • Planned, coordinated, and led requirement-specific workshops.
  • Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
  • Planned and coordinated individual tests based on the provided software, ensuring the availability of test environments. Communicated software changes to all stakeholders. Planned and coordinated the necessary production rollout and created the associated production launch plans.
  • Supported the project in requirement-related workshops by clarifying open issues.
  • Tools: MS Office, Outlook, MS Visio, ClearQuest, JIRA, SQS Test Professional, Windows, Host.
  • Benefit: ensured the functionality commissioned by the business unit (new features, maintenance of existing processes such as provisioning) at the desired quality. Ensured a seamless production launch.
Jan 2012 - Mar 2013
1 year 3 months

Quality assurance through training in test methodology and logical test case creation, moderation of requirement-specific

Insurer

  • Independently conducted training (IT and business units) on the company's test methodology and approaches to logical test case creation, as well as moderated requirement-specific workshops (mainly in life insurance).
  • Planned and coordinated trainings, updated individual training materials.
  • Planned, coordinated, and delivered the training.
  • Planned, coordinated, and led requirement-specific workshops.
  • Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
  • Planned and coordinated individual training sessions, adapted training materials for each release, incorporated feedback from trainings to improve the test methodology, and developed training materials for custom training.
  • Carried out quality assurance measures during the creation of logical test cases.
  • Conducted individual workshops between IT and the business unit in an insurance environment (mainly in life insurance) to generate a shared understanding of new requirements.
  • Tools: MS Office, Outlook, MS Visio, Serena Dimension, HP Quality Center, Windows, SAP.
  • Benefit: company-wide implementation and training of the test methodology. Process support for test and release management.
Jan 2011 - Mar 2012
1 year 3 months

Provision of training environment, technical project management for the introduction of the new order model and training of

Insurer/Building Society

  • Took over technical project management for training and the rollout of the newly developed order model.
  • Planned and coordinated the implementation strategy, and created individual training materials.
  • Planned, coordinated, and conducted the training.
  • Methods: process planning, process optimization, process execution, process implementation.
  • Developed the implementation strategy, selected pilot projects to test the order model, and ran pilot user training.
  • Created, planned, and aligned the components and materials needed for training. Coordinated, assigned, and tested training users.
  • Conducted train-the-trainer sessions.
  • Created the project plan in Clarity, managed the project, and prepared for it.
  • Led a project team of 7 members.
  • Conducted and followed up on necessary workshops.
  • Supported the pilots during the pilot phase.
  • Collected additional requirements from the pilot phase, prioritized them, and commissioned their implementation in coordination with the client.
  • Tools: MS Office, Outlook, MS Visio, MKS, Clarity, ClearQuest, Windows, AIX.
  • Benefit: company-wide rollout and training of the newly developed order model. Process support for environment and release management.
Jun 2008 - Dec 2008
7 months

Metrics Collection

Automotive manufacturer

  • Collect metrics in the area of diagnostic software development.
  • Collect metrics that support the team leader in managing internal processes.
  • Methods: process analysis.
  • Analyze internal processes, develop possible metrics, present the metrics in relevant diagrams, then present and align the metric proposals with the client.
  • Tools: MS Office, Lotus/Outlook, MS Visio, Windows.
  • Benefit: support the team leader by preparing meaningful metrics to manage internal processes.
Jun 2008 - Sep 2008
4 months

Requirement Management Support

Automotive manufacturer

  • Support in requirement management and the introduction of Change Synergy (sick leave cover).
  • Provided short-term support to a development department in capturing, aligning, and tracking requirements for planning subsequent sprints.
  • Methods: requirement management.
  • Created new requirements, maintained and tracked existing ones, and aligned with involved teams. Advised on workflow descriptions for Change Synergy.
  • Tools: DOORS, Change Synergy, MS Office, Lotus/Outlook, MS Visio, Windows.
  • Benefit: short-term sick leave coverage for the client.
May 2008 - Dec 2010
2 years 8 months

Training Environment Setup, Environment Concept, Development of New Order Model

Insurance company/building society

  • Provided a standalone host training environment in close collaboration with configuration management, and then supported the training.
  • Developed a company-wide environment concept for future projects, including implementation and coordination with configuration and release management.
  • Developed a new order model to manage releases, taking the environment concept into account.
  • Planned and coordinated the environment setup with follow-up technical support for the training, and reset the host training data daily.
  • Developed a company-wide environment concept for handling maintenance, current projects, and parallel new project development for all applications (e.g., core systems, commission calculation, etc.).
  • Ensured a company-wide, audit-proof coverage of order model requirements to guarantee traceability from development and testing to production deployment of new software components.
  • Methods: process analysis, process planning, process optimization, process execution, process implementation.
  • Analyzed the required system components.
  • Created, planned, and coordinated necessary training components with business units and configuration and release management. Coordinated, commissioned, and tested training users.
  • Supported trainers during the training with technical issues.
  • Created project plans in Clarity, supported project management, prepared, conducted, and followed up on necessary workshops.
  • Presented a possible environment concept (Host, AIX, WebSphere) considering the release strategy and configuration management.
  • Analyzed and optimized environment management processes.
  • Developed a test calendar to support environment management.
  • Created a phased plan for introducing the environment concept. Implemented the processes needed to realize the environment concept with configuration management.
  • Analyzed, designed, and tested a new order model according to the given requirements. Independently tested the environment management processes with the new order model in the MKS prototype with key stakeholders.
  • Tested the new order model with the MKS prototype, documenting via SQS Test Professional.
  • Developed a possible rollout and training strategy for the order model. Created best-practice documentation for using the new order model.
  • Tools: MS Office, Outlook, TSO/IST, MS Visio, MKS, SQS Test Professional, Clarity, test calendar, ClearQuest.
  • Benefit: ensured smooth training sessions at headquarters and two branch offices. Created a company-wide environment concept aligned with release and configuration management, capable of handling maintenance changes and tests at company-wide release dates under project and release conditions in a traceable way. Implemented environment management processes through an audit-proof order administration. Supported environment administration and projects with a self-developed test calendar.
Jul 2007 - Apr 2008
10 months

Test Management and Training

Financial services provider

  • Took over test management for the eLease project, followed by project training.
  • Developed the test concept considering the client's test processes.
  • Planned, organized, and executed test management with SQS Test Professional (including budget and resources), conducted individual tests with specific client test documentation.
  • Managed project testers (15 employees) and instructed them on the test methodology and SQS Test Professional.
  • Used Mantis for defect tracking during test phases.
  • Planned, organized, and conducted staff training, including creating training materials (440 employees in total).
  • Methods: process analysis, process planning, process execution.
  • Analyzed the test process, created the test concept, planned and coordinated test phases with the project, supervised testers, provided hands-on support during test phases, and developed project-specific training materials in coordination with the client.
  • Tools: SQS Test Professional, MS Project, MS Visio, MS Office, Notes/Outlook, Mantis, Oracle, Windows.
  • Benefit: ensured the functional scope commissioned by the business unit was delivered with the desired quality. Trained all business unit staff (440) on the new system.
Sep 2006 - Jun 2007
10 months

Release Management

Financial services provider

  • Extended release management.
  • Integrated test management into release management at DaimlerChrysler Bank, coordinated central release test phases including provisioning test environments (Host MVS, AIX, WebSphere), planned, organized, and monitored upcoming release tests, and communicated the release status to the bank's CIO.
  • Methods: process analysis, process design, process implementation.
  • Analyzed existing test processes.
  • Designed the overarching test process.
  • Developed KPIs to measure release quality.
  • Implemented and continuously optimized the new procedures.
  • Tools: Change Synergy, MS Office, MS Visio, MS Project, Unix, AIX, Windows, Host MVS, WebSphere, SAP.
  • Benefit: improved quality, ensured software quality, increased efficiency, cost savings.
Jun 2003 - Jun 2007
4 years 1 month

Release Management

Financial Services Provider

  • Setup and introduction of release management according to ITIL.
  • Introduced release management, coordinated central release dates, planned, organized, and reviewed upcoming software rollouts. Prepared, led, and followed up on relevant committees.
  • Methods: process analysis, process design, process implementation, process optimization.
  • Analyzed the existing system landscape with specific dependencies (AIX, Host MVS, WebSphere).
  • Designed the approach for production deployment of complex releases.
  • Implemented and continuously optimized the new procedures.
  • Tools: CM and Change Synergy, MS Office, MS Visio, MS Project, Unix, AIX, Windows, Host MVS, WebSphere, SAP.
  • Benefits: improved quality, ensured software production deployments, cost savings.
Sep 2002 - Jun 2007
4 years 10 months

Version and Configuration Management

Financial Services Provider

  • Took over, led, and expanded the version and configuration team.
  • Standardized and optimized existing configuration and release build processes, adapted the Change Synergy lifecycle to banking requirements. Designed and conducted CM and Change Synergy training as needed.
  • Methods: process analysis, process optimization, process integration.
  • Analyzed the existing configuration and release build processes.
  • Optimized and standardized the existing procedures.
  • Implemented the new procedures.
  • Tools: CM and Change Synergy, Perl, batch/shell scripting, MS Project, MS Visio, Informix, Unix, AIX, Windows, SAP.
  • Benefits: reduced production effort, shorter delivery times, improved quality, traceability.
Aug 2001 - Sep 2002
1 year 2 months

DSL Modem Development

Telecommunications

  • Developed software for new features of DSL modems.
  • Created software specifications, developed, integrated, and documented the modifications.
  • Methods: requirements management, requirements analysis, product development, and integration.
  • Analyzed existing programs and files.
  • Programming, testing, acceptance, and production deployment.
  • Documentation.
  • Maintenance.
  • Tools: C/C++, MS Office, ClearCase, CVS, Linux.
  • Benefits: further development of DSL modems and improved quality.
Oct 1997 - Jul 2001
3 years 10 months

Charging Development

Telecommunications

  • Extended and adapted existing fee recording functions.
  • Created software specifications, developed, integrated, and documented the changes.
  • Methods: requirements management, requirements analysis, product development, and integration.
  • Analyzed existing programs and files.
  • Programming, testing (unit and integration).
  • Acceptance and reviews/inspections of the software development.
  • Documentation.
  • Maintenance.
  • Tools: Chill (Pascal), SMART (module testing), MS Office, Windows, Unix.
  • Benefits: further development of charging functionality, improved quality, and reduced maintenance costs.
Jan 1994 - Oct 1997
3 years 10 months

Mobile Communications Development

Telecommunications

  • Extended functions in the mobile communications domain (DSS1).
  • Created software specifications, developed, integrated, and documented the changes.
  • Methods: requirements analysis, product development, and integration.
  • Analyzed existing programs and files.
  • Programming.
  • Testing, acceptance, and reviews/inspections of the software development.
  • Documentation.
  • Maintenance.
  • Tools: Chill (Pascal), C/C++, MS Office, Windows, UNIX.
  • Benefits: further development of existing software modules and improved quality.
Jun 1992 - Dec 1993
1 year 7 months

Real-time Program Development (LZB)

Transportsysteme

  • Migration of the complex real-time program (LZB80) to Pascal.
  • Adapting the design based on Nassi-Shneiderman diagrams, coding, performing offline tests, integrating own and third-party program modules.
  • Methods: requirements analysis, product development and integration.
  • Analysis of existing programs and files.
  • Programming.
  • Testing (unit and integration) and acceptance testing.
  • Documentation.
  • Maintenance.
  • Tools: Turbo Pascal 5.0, Assembler 8086/80286/80386, MS Office, Windows.
  • Benefit: ensuring software maintainability, meeting the new safety standards of Deutsche Bahn AG.

Languages

German
Native
English
Intermediate
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