Aladdin Alzoubi - Technical Consultant

Q: Where is Aladdin based?

Aladdin is based in Castrop-Rauxel, Germany and prefers 100% remote projects.

Q: What languages does Aladdin speak?

Aladdin speaks the following languages: Arabic (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Aladdin have?

Aladdin has at least 12 years of experience. During this time, Aladdin has worked in at least 6 different roles and for 5 different companies . The average length of individual experience is 2 years and 1 month . Note that Aladdin may not have shared all experience and actually has more experience.

Q: What is Aladdin's latest experience?

Aladdin's most recent position is Technical Consultant at NFON .

Q: What companies has Aladdin worked for in recent years?

In recent years, Aladdin has worked for NFON and Enreach .

Q: Which industries is Aladdin most experienced in?

Aladdin is most experienced in industries like Telecommunication , Education , and Information Technology (IT) .

Q: Which business areas is Aladdin most experienced in?

Aladdin is most experienced in business areas like Information Technology (IT) , Quality Assurance (QA) , and Sales . Aladdin also has some experience in Product Development and Customer Service .

Q: Which industries has Aladdin worked in recently?

Aladdin has recently worked in industries like Telecommunication .

Q: Which business areas has Aladdin worked in recently?

Aladdin has recently worked in business areas like Information Technology (IT) , Quality Assurance (QA) , and Product Development .

Recommended expert

Castrop-Rauxel, Germany

Experience

Sep 2023 - Present

2 years 7 months

Munich, Germany

Technical Consultant

NFON

Presentations and workshops regarding different VOIP products and technologies
Design of VOIP and network solutions from core to premium solutions and necessary non-standard solutions
Processing of tenders
Development of VOIP and network technical implementation of customer requirements
Implement and configure different UC products on cloud

Apr 2017 - Sep 2023

6 years 6 months

Dortmund, Germany

Technical Partner Engineer

Enreach

Test and configure different on-premise and cloud IP-PBX products such as SwyxWare, Swyx-On, Enreach Contact, and Managed Voice
Test the compatibility between third-party software and hardware IP-PBXes (LANCOM, Bintec, Plantronics, Aurenz, EPOS, Jabra...)
Check the compatibility between the SIP trunks of national and international SIP providers and SwyxWare IP-PBX on-premises and in the cloud
Configure, test, and troubleshoot different on-premise and cloud contact center solutions, such as Enreach contact center, 3iMedia, ilogixx, and visual groups
Implement and test new customer solutions regarding AudioCodes SBC, MS Teams, and SwyxWare
Configure and troubleshoot DECT systems such as RTX, ASCOM, and Gigaset
Configure, test, and troubleshoot different SIP desktop phones (Yealink, Unify IP Desk, conference phones, Aastra Mitel phones, Auerswald phones)
Create documentation regarding the tested products

Jan 2016 - Apr 2016

4 months

Düsseldorf, Germany

Intern

Deutsche Telekom

Provided technical support for exhibitors
Performed new labs regarding networking and wireless
Supported the pre-sales department
Configured Cisco switches and routers
Performed backup and restore for DSL and VDSL routers used by Telekom

Jan 2013 - Sep 2014

1 year 9 months

Cairo, Egypt

System and Network Administrator

Futures Educational Systems

Managed and administered ManageEngine App (Helpdesk, Ticketing, and Asset Management)
Managed VPS (Virtual Private Server)
Administered VMware ESXi and Citrix XenServer servers
Managed and configured Cisco Firewall ASA 5510
Published websites and web applications
Managed and administered Microsoft Office365 accounts and domains
Administered Lync 2013 and SharePoint 2013
Managed and configured Moodle Learning Management System
Built labs for voice (Asterisk, Cisco)
Administered and installed DVR systems for remote school monitoring
Installed and administered ISA and TMG 2010 firewall servers

Nov 2011 - Nov 2012

1 year 1 month

Damascus, Syrian Arab Republic

Networking & Security Supervisor

Baud Telecom Company

Managed all servers at BTC (DC, Exchange, ISA, and SQL)
Managed network infrastructure and antivirus detection systems
Managed Nortel and Avaya voice PBX (BCM50, BCM450)

May 2011 - Nov 2011

7 months

Damascus, Syrian Arab Republic

Pre-Sales Engineer

Baud Telecom Company

Conducted data network tenders (passive and active components)
Designed IT solutions for private and public enterprise projects
Installed ACTi IP cameras and NVR systems

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Telecommunication (10.5 years), Education (1.5 years), and Information Technology (1.5 years).

Telecommunication

Education

Information Technology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (12.5 years), Quality Assurance (6.5 years), Sales (3.5 years), Product Development (2.5 years), and Customer Service (0.5 years).

Information Technology

Quality Assurance

Sales

Product Development

Customer Service

Summary

Have a true desire to serve your team sincerely by making the best use of my experiences in VOIP, UC solutions and networking skills.

I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. My greatest passion in life is using my technical know-how to benefit other people and organisations.

Skills

Wireshark - Packet Sniffing & Analysis
Cisco Cucm
C#
Java
Vmware Esxi
Jira
Confluence
Ccnp Routing & Switching
Cisco Firewall Asa
Ccna
Istqb Foundation Level Certificate
Virtualization Systems Support Admin
Hyper-v
Vmware
Linux
Mcsa Windows Server
Mcse Windows Server
Docker Container
Microsoft Products Including Tmg And Exchange Server
Programming With Asp.net
Creating And Keeping Deadlines
Setting And Meeting Goals
Managing Appointments
Project Management
Making Schedules
Teamwork
Multitasking
Strategic Thinking
Listening Skills
Documentation
Work With The Holacracy Model For Self-management

Languages

Arabic

Native

German

Advanced

English

Advanced

Education

Oct 2019 - Jun 2021

TU-Dortmund

Master in Information Technology · Information Technology · Dortmund, Germany · 1,7

Oct 2010 - Jun 2012

SVU University

Master in Web Science · Web Science · Syrian Arab Republic

Oct 2004 - Jun 2009

UOK University

Information Technology Engineer · Information Technology Engineer · Syrian Arab Republic

Certifications & licenses

CCNA

CCNP Routing&Switching

ISTQB Foundation Level Certificate

MCSA and MCSE Windows Server

Profile

Created

August 2024

Last Update

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Aladdin based?

Aladdin is based in Castrop-Rauxel, Germany and prefers 100% remote projects.

What languages does Aladdin speak?

Aladdin speaks the following languages: Arabic (Native), German (Advanced), English (Advanced).

How many years of experience does Aladdin have?

Aladdin has at least 12 years of experience. During this time, Aladdin has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 2 years and 1 month. Note that Aladdin may not have shared all experience and actually has more experience.

What roles would Aladdin be best suited for?

Based on recent experience, Aladdin would be well-suited for roles such as: Technical Consultant, Technical Partner Engineer, Intern.

What is Aladdin's latest experience?

Aladdin's most recent position is Technical Consultant at NFON.

What companies has Aladdin worked for in recent years?

In recent years, Aladdin has worked for NFON and Enreach.

Which industries is Aladdin most experienced in?

Aladdin is most experienced in industries like Telecommunication, Education, and Information Technology (IT).

Which business areas is Aladdin most experienced in?

Aladdin is most experienced in business areas like Information Technology (IT), Quality Assurance (QA), and Sales. Aladdin also has some experience in Product Development and Customer Service.

Which industries has Aladdin worked in recently?

Aladdin has recently worked in industries like Telecommunication.

Which business areas has Aladdin worked in recently?

Aladdin has recently worked in business areas like Information Technology (IT), Quality Assurance (QA), and Product Development.

What is Aladdin's education?

Aladdin holds a Master in Information Technology from TU-Dortmund and a Master in Web Science from SVU University.

Does Aladdin have any certificates?

Aladdin has 4 certificates. Among them, these include: CCNA, CCNP Routing&Switching, and ISTQB Foundation Level Certificate.

What is the availability of Aladdin?

Aladdin is immediately available full-time for suitable projects.

What is the rate of Aladdin?

Aladdin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.