Mohamad Dib-skhni
Project Engineer
Experience
Aug 2023 - Present
2 years 6 monthsProject Engineer
BMW Group AG
- Designed and implemented Azure Kubernetes Clusters, and managed DNS and Firewall solutions, enhancing network security and reliability.
- Led projects using Agile Scrum methodologies to streamline development cycles and improve project efficiency.
- Fostered and maintained relationships with suppliers to ensure timely project deliverables and resource availability.
- Managed continuous integration and delivery (CI/CD) pipelines using Jenkins, Sonar, GitHub, Bitbucket, and Terraform within the BMW Azure Cloud environment.
- Utilized Fortify SSC and Contrast AST for robust application security testing.
- Directed DevOps engineering initiatives on the SAP Business Technology Platform (BTP), focusing on streamlining development and deployment processes.
- Service Now governance, risk and compliance (GRC&IRM).
Nov 2022 - Apr 2023
6 monthsIT Applications Manager (Freelancer)
Melo Group
- Orchestrated the planning, development, and refinement of applications to align with organizational objectives.
- Employed proactive monitoring, assessment, and testing methodologies for software solutions to ensure peak performance.
- Diagnosed disruptions swiftly and executed troubleshooting strategies to maintain seamless operations.
- Delivered exceptional customer support and consultation, addressing inquiries promptly and effectively.
- Formulated persuasive proposals, leveraging data-driven insights and market trends for project advancement.
- Fostered collaboration among cross-functional teams, facilitating seamless communication and project execution.
- Tools & technologies: IBM Notes; Microsoft DevOps; Azure Cloud Services; Citrix Virtualization Solutions; Dynamics 365 CRM; Aruba Network Switching; Active Directory Management; Linux Operating Systems; SEETEC R11 surveillance systems; Mobaxterm Pro; VMware Horizon Virtualization Platform; migration tools; UltraVNC; Zabbix; Apple Business Manager; Teradici PCOIP; Yosoft; TrueNAS; DNS and DHCP Management Systems; DocuWare; SEAK MSP; DW Jobrouter; DHL Shipping Solutions; Avaya Manager ASA; SAP BTP Lead DevOps Engineering; SAP BTP Kyma; Advanced Hyperscale/Piper configurations; CI/CD Pipeline Automation; Service Now GRC&IRM; Continuous Improvement Initiatives; Modern Documentation Platforms; Root Cause Analysis Techniques; Rigorous Infrastructure Audits for compliance with ISO and SOC standards.
May 2022 - Sep 2022
5 monthsIT Project Manager (Freelancer)
Isar Kliniken GmbH
- Planned and implemented robust network architectures.
- Managed the Baramundi Management Center and configured and maintained Cisco Software Center Prime Infrastructure.
- Administered Fortinet Sophos Firewalls and VPNs to ensure network security.
- Created comprehensive documentation and reports to communicate project outcomes effectively.
- Implemented and optimized the Clinic Optimization System (Cosymed) to enhance operational efficiency.
- Managed databases, particularly X.Vianova.
- Managed archive systems and medical technology, including Archiv 24.
- Supported and configured Citrix XenApp, and integrated and supported Medatixx and ProCall 7.
- Led DevOps initiatives on the SAP Business Technology Platform (BTP) to streamline development and deployment processes.
- Familiar with tools such as SAP BTP Kyma, Hyperspace/Piper, CI/CD pipelines, and infrastructure-related checks during ISO and SOC audits.
- Service Now governance, risk and compliance (GRC&IRM).
Mar 2022 - May 2022
3 monthsIT Field Service Technician
Landeshauptstadt München
- Managed Ivanti IT Management Software and ticket system Valuemation.
- Maintained a complex data center network and administered SharePoint.
- Served as Service Engineer for Exchange 365.
- Managed Service Now governance, risk and compliance (GRC&IRM).
- Managed Windows Server and domain including domain controller, KMS, WSUS, and PKI.
- Conducted technical discussions with clients, performed system commissioning, troubleshooting, and prepared systems by examining existing information.
Aug 2021 - Mar 2022
8 monthsSenior Systems Manager IT Operations (Freelancer)
Almeda GmbH / SHL-Telemedizin JuMeDi & DGB
- Designed and managed datacenter network architectures.
- Utilized Atlassian Jira & Confluence for project management.
- Implemented SD-WAN, SDDC, MPLS, and SR technologies.
- Served as Security Management Center Administrator.
- Oversaw Microsoft 365 Admin Center and Exchange Admin Webconsole.
- Monitored network with PRTG Network Monitor.
- Configured Cisco Switches and Allied Telesis.
- Managed Sophos & FortiGate 600E Firewalls.
- Administered Avaya Aura System Manager 8.1.
- Service Now governance, risk and compliance (GRC&IRM).
- Operated FortiClient Endpoint Management Server for VPN.
- Managed Azure Cloud and Windows Server 2016 & 2019 in Azure Active Directory.
- Implemented OwnCloud, Veeam Backup, and AWS S3 Cloud.
- Maintained virtualization environments with VMware Horizon/ESXi.
- Utilized Redmine for ticketing and software architecture.
- Employed PowerShell and Jenkins for Group Policy management.
- Integrated Scala Assa Abloy into infrastructure architecture.
- Utilized HR Works, Wireshark, and SQL Server.
- Managed vSphere Client for migration and deployment.
- Designed system and data architecture.
- Migrated existing configurations to Fortinet.
- Provided remote support to technicians during installation and cabling.
Jun 2021 - Aug 2021
3 monthsICT Consultant Projekt (Freelancer)
Sportec Solutions AG / Deltatre
- Served as network administrator and project lead with 1st to 3rd level consulting and helpdesk support.
- Proficient in Nagios, AWS S3, CheckMK, VMware ESX Server, Veeam Backup and Replication, and vSphere Hypervisor.
- Managed Avaya IP Telephony and more.
- Skilled in quality management, infrastructure monitoring, and system administration across Windows Server and Linux.
- Expertise in identity management, Service Now governance, risk und compliance (GRC&IRM), firewall configuration, and TCP/IP (IPv4/IPv6).
- Ensured compliance and security standards during ISO and SOC audits.
Feb 2020 - May 2021
1 year 4 monthsIT Administrator
Messe München Data Group GmbH
- Oversaw the Business Service Portal for Telekom and managed IT operations and infrastructure architecture.
- Maintained the IT Service Lounge.
- Service Now governance, risk und compliance (GRC&IRM).
- Utilized Ivanti Management Console and Unify Management Software.
- Collaborated with managed service providers.
- Implemented ITIL principles through ServiceNow.
- Handled network technology and embedded web servers.
- Provided support for Windows 7, Windows 10, and Apple devices.
- Managed Macmon Secure and firewall configurations.
- Conducted maintenance and user management tasks.
- Oversaw fault and performance management and accounting.
- Deployed solutions and designed software architecture.
- Migrated existing configurations to Fortinet.
Aug 2019 - Dec 2019
5 monthsRemote
IT Techniker (Freelancer)
Atos AG
- Handled user incident management via ticketing systems.
- Provided remote support using Microsoft Remote Desktop.
- Managed hardware support including procurement.
- Offered general IT support for Windows 7 and Windows 10.
- Excelled in SCCM for software deployment.
- Managed Active Directory user and computer account administration.
- Provided support via phone, email, and remote channels.
- Conducted switch replacement and configuration using PuTTY for VPN and stack configurations.
- Executed Exchange migrations.
Jun 2018 - Oct 2019
1 year 5 monthsTechniker
Genius Bar / Saturn Media Markt Tec Repair
- Managed user ticket reception and processing, pre-qualified and prioritized tickets, and forwarded as necessary.
- Provided user support via telephone, email, and remote assistance.
- Offered assistance with MS Office, OneDrive, and Windows 10.
- Conducted on-site repairs for all IT equipment as an authorized service partner for Apple and Samsung devices.
Mar 2018 - Jun 2018
4 monthsIT-Service Techniker Aussendienst
Automaten Seitz Persona
- Conducted PC replacement, labeling, and documentation tasks.
- Performed Windows 10 UEFI installations via PXE Boot and CD.
- Coordinated software installations for projects.
- Managed backup and migration of user data.
- Provided general IT support for Windows 10 during initial setup.
- Delivered software and hardware services for automated teller machines (ATMs).
Oct 2017 - Oct 2017
1 monthTechnical Sales Representative
Saturn Electro-Handelsgesellschaft mbH Saarbrücken
- Provided customer support (customer service).
- Acted as interpreter (interpreter).
- Solved technical problems (technical problem solving).
Sep 2017 - Oct 2017
2 monthsTechnician (Engineering) (Freelancer)
TÜV Nord
- Worked on electrical high-voltage installations.
- Measured and tested electronic devices.
- Applied electromagnetic compatibility (EMC) test methods, tools, and systems.
- Gained experience in testing, inspection, and certification (TIC) services.
Mar 2017 - Dec 2017
10 monthsSecondary School Teacher (Freelancer)
Campus Nachhilfe
- Taught computer science.
- Taught English.
- Taught mathematics.
- Taught technical drawing.
Jan 2008 - Dec 2012
5 yearsIT and Electrotechnical Services Manager (Freelancer)
Genius IT Solutions
- Managed cybersecurity operations.
- Maintained computers, phones, and networks (Apple, HP, Dell, Cisco, Nokia, LG).
- Troubleshot IT software and hardware.
- Installed camera surveillance systems.
- Performed circuit design and mainboard repair.
- Designed websites with WordPress.
- Conducted online marketing and e-commerce.
Summary
Highly motivated and experienced IT professional with a proven track record in successfully leading and executing complex IT projects, managing diverse teams, and driving digital transformation initiatives. Expertise in cloud computing, cybersecurity, network architecture, and IT service management, with a strong focus on automation, optimization, and continuous improvement. Proven ability to adapt quickly to new technologies and methodologies while ensuring compliance with industry standards.
Skills
- Navigation Dynamics Autodesk Sap Exchange Migration
- First Aid: I Am Certified As A First Aider And Swimming Instructor As Part Of My Diving Training.
- Reading: I Am An Avid Reader; Twice A Week I Help Younger Students With Reading Difficulties.
- Mountaineering: I Am An Experienced Climber And An Active Member Of The Local Hiking And Climbing Club.
Languages
Arabic
NativeGerman
AdvancedEnglish
IntermediateEducation
Sep 2009 - Jul 2011
Damascus University of Electrical Engineering
Diploma in Electrical Engineering · Electrical Engineering · Damascus, Syrian Arab Republic
Jan 2007 - Jul 2009
Damascus Center
Technical high school diploma in Electronics · Electronics · Damascus, Syrian Arab Republic
Certifications & licenses
Driving Licence
BE
First Aid
Diving Training
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