Abd-alla H. - Paramedic Project Lead

Vienna, Austria

Experience

Sep 2023 - Jul 2024

11 months

Overall responsibility for setting up the site in Vienna
Taking over and managing daily operations after handover from the previous partner
Securing and expanding the existing customer base
Selecting, leasing and setting up office and storage spaces
Close coordination with department heads to coordinate cross-departmental processes
Preparing project reports and regular reporting to management
Recruiting new employees and coordinating teams and cross-departmental interfaces

Dec 2022 - Present

3 years 1 month

Vienna, Austria

Responsible for the application services of the Electronic Administrative Act platform, including interface connections to other platforms and information systems
Planning, coordinating and implementing complex cross-agency projects in highly networked IT systems
Analyzing, evaluating and documenting the technical feasibility of designed IT solutions; developing and presenting solution options
Project leadership and technical consulting for interface integrations, ensuring high-performance connections of peripheral systems
Managing minor and major releases, including project and resource planning
Creating project plans and schedules, documenting progress and initiating escalations in case of critical deviations
Leading project teams and acting as a central interface between clients and relevant stakeholders

Jan 2022 - Dec 2022

1 year

Leading software projects from order intake through system rollout and acceptance
Acquiring new customers and expanding and maintaining existing customer relationships
Independently managing a defined customer portfolio
Developing and implementing individual customer strategies and action plans
Identifying customer potential and executing cross-selling and upselling activities
Presenting services and conducting customer training
Continuously monitoring the market and competitors to develop strategic actions

Dec 2020 - Jan 2022

1 year 2 months

Designing and implementing project management solutions based on Microsoft Project Server and SharePoint
Consulting with clients, analyzing requirements and creating specifications
Planning, preparing and conducting workshops
Documenting requirements as solution concepts and creating prototypes and presentations
Installing, configuring and customizing customer-specific systems
Conducting trainings and providing user and project support
Project management and simultaneous coordination of multiple client projects
Close collaboration with internal developers and external consultants

Sep 2019 - Dec 2020

1 year 4 months

Leading software projects from order intake through system rollout and acceptance
Responsible for project planning, quality, budget and schedule management, as well as resource control
Coordinating and leading interdisciplinary project teams
Preparing, facilitating and following up on project meetings, as well as conducting training sessions
Managing key accounts, including creating requirement specifications, cost estimates and proposals

Jan 2019 - Sep 2019

9 months

Steyr, Austria

Development and continuous improvement of project standards
Analysis and evaluation of opportunities and digitization approaches in project management
Optimization of workflows in close collaboration with internal and external process partners
Design and implementation of manufacturing systems at the Steyr site