Thorsten (Mba) Staufer
Manager & Intelligent Automation Lead Austria
Experience
Manager & Intelligent Automation Lead Austria
Ernst & Young Management Consulting GmbH
Expanding the "Intelligent Automation" business unit
Team leadership & personnel responsibility for 6 employees
Acquisition and project management for process digitization projects
Developing and expanding the marketing and sales strategy
Aligning with international contacts in the "Intelligent Automation" area
Implementing a new project methodology in the RPA area
Developing and expanding a successful partner management
Expanding the "Intelligent Automation" topic in the DACH region
Securing strategically relevant projects
Senior Manager & Head of Process Automation
BDO Consulting GmbH
Establishing the "Process Innovation & Automation" business unit
Executing RPA and digitization projects
Project management for external and internal projects
Developing the marketing and sales strategy
Coordinating marketing activities
Green-field development of the RPA business field
Developing scalable digitization concepts
Building successful partnerships
Securing strategic projects
Senior Consultant
Capgemini Consulting Austria AG
Establishing and leading the "Intelligent Automation Austria" team
Business development in the automation area
Process consulting and business analysis
Executing projects in "Intelligent Automation"
Building the RPA team
Successfully digitizing complex processes
Senior Process Manager
RSC Raiffeisen Service Center GmbH
Reorganizing the existing process management
Introducing a new Business Process Management system
Ensuring optimal workflow and operations
Conceptual development of reorganization projects
Ensuring legal requirements for the Slovak branch
Designing and implementing a continuous improvement process (CIP)
Project management and workshop moderation
Establishing a process-oriented organizational structure
Successfully implementing the new BPM system
Developing and introducing standardized optimization processes
Ensuring cross-border compliance
Senior Process Manager & Inhouse Business Consultant
A1 Telekom Austria AG
Line project sponsor for the 'Residential & Small Business Sales' area
Consulting on changes to sales channel business processes
Designing & structuring process optimizations
Identifying & analyzing business requirements
Strategy consulting
Strategic and operational process management for all A1 shops
Analyzing business and IT processes in all A1 shops
Project management for IT order entry systems
Successfully optimizing the end-to-end company-wide sales & service process
Implementing new IT services and solutions
Harmonizing the system landscape
Optimizing A1 shop processes
Managing Director
EXPECTATE Consulting GmbH
Strategic and operational management of the company
Acquisition and leadership of complex projects for digitizing business processes, OZG/FIM, process management
Project management for digitization projects with measurable success
Conducting and moderating workshops and presentations
Interim management during project implementations of transformation processes
Preparing cost-benefit analyses for various projects
End-to-end digitization of administrative services for various districts and municipalities
Consulting on end-to-end digitization of administrative services
Establishing innovation management
Concept and planning to close digital gaps
Implementing automation solutions as interfaces to specialist systems
OZG implementation
FIM methodology
E-Government
Register modernization
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (5 years), Professional Services (2.5 years), and Banking and Finance (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (8 years), Operations (6.5 years), Strategy (5 years), Information Technology (2.5 years), Marketing (2 years), and Business Intelligence (0.5 years).
Summary
- 20+ years of experience in project leadership and process management
- €2M largest project budget managed
- €300,000 annual consulting volume
- 100+ administrative processes successfully modeled and optimized
Skills
Project Management & Leadership
- Successful Management Of Complex Digitization Projects With Budgets Up To €2m
- Extensive Experience Overseeing Multiple Large-scale Projects In Parallel
- Effective Stakeholder Management At All Administrative Levels
- Product Owner Responsibilities Within Digitization Projects
Digitalization & Process Optimization
- End-to-end Digitization Of Administrative Services
- Integration Of Automation Solutions With Proven Efficiency Gains
- Implementation Of Process Management Systems With Measurable Success
- Identifying Automation Potential
Digital Transformation
- Designing Digital Administrative Processes
- Implementing E-government Solutions
- Developing Sustainable Digitization Strategies
Process Management
- Analyzing And Optimizing Administrative Processes
- Integrating Automation Solutions
- Establishing Process Management Standards
- Process Development & Modeling
Strategic Consulting
- Developing Holistic Digital Strategies For Administrations
- Change Management And Organizational Development
- Federal Interface Management
Ozg, Fim Expertise & Register Modernization
- Fim Methodology Expert With Extensive Project Experience
- Successful Implementation Of Ozg Projects
- Expertise In Integrating Fim Standards
- In-depth Understanding Of Register Modernization And Xöv Standards
- Expertise In Coordinating Between Register, Noots, And Legal Program Areas
- Comprehensive Expertise In Register Modernization As A Project Lead Of The Eu Interoperability Competence Team
Languages
Education
MBA · Business Administration
Certifications & licenses
FIM methodology expert
Professional Scrum Master
Profile
Frequently asked questions
Do you have questions? Here you can find further information.
Where is Thorsten based?
What languages does Thorsten speak?
How many years of experience does Thorsten have?
What roles would Thorsten be best suited for?
What is Thorsten's latest experience?
Which industries is Thorsten most experienced in?
Which business areas is Thorsten most experienced in?
What is Thorsten's education?
Does Thorsten have any certificates?
What is the availability of Thorsten?
What is the rate of Thorsten?
How to hire Thorsten?
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Manager & Intelligent Automation Lead Austria
Nearby freelancers
Professionals working in or nearby Vienna, Austria
