Christian (Dr.) Piffer
Migration Responsibility for Accounting & Annual Closing Tests
Experience
Aug 2023 - Jan 2025
1 year 6 months Austria
Migration Responsibility for Accounting & Annual Closing Tests
Raiffeisenverband Salzburg
Project and test management for the accounting migration
Coordination of resources
Planning, creating, and aligning scenarios with business experts and IT product owners
Responsibility for accounting KPIs in the migration cockpit
System environment:** Jira, XRay, Confluence
May 2023 - Present
2 years 3 months Austria
IT Sparring Partner for Chief Digital Officer
MediaPrint
- Sparring partner for relevant IT topics
Feb 2023 - May 2023
4 months Austria
Project Auditor / PM Expert
Oberbank Leasing GmbH
- Conducting qualitative interviews with internal IT, business, and supplier stakeholders
- Facilitating a planning workshop to keep critical milestones and timelines
- Preparing recommendations for management and project or IT leaders
Jan 2021 - Apr 2023
1 year 4 months Austria
Work Package Lead for Infrastructure, Test & Quality Management
Raiffeisenlandesbank OÖ
- Set up the SAP infrastructure in the in-house operations (RaiTec) and application and release management (PFH)
- Optimization measures for the handed-over SAP infrastructure, transport system, and processes (RaiTec, Axians, Phoron)
- Introduced and built basic authorization management and coordinated with modules and suppliers (Axians, Adweko, CNT, MSG)
- Introduced and built data quality management for the testing phase and later operations (IKS)
- Analyzed, aligned, and implemented performance optimizations in SAP FSPL and middleware (RSG)
- Coordinated and optimized end-to-end business processes and technical workflows of various job schedules in Control-M for bank delivery dates through the data warehouse
- Overall test responsibility for ERP (operations) and FSPL (securities) streams and cross-project test and environment management among suppliers, RSG, PFH, RaiTec, and the bank; replaced the existing test approach
- Introduced xRay as a test/defect plugin in Jira
- Planned (script, control tower, methodology) and set up cut-over governance, including general rehearsal planning and execution
- Planned and aligned a parallel run phase in the test environment with production data to ensure operational safety for the go/no-go decision
- Established operations governance after the project: product/application responsibility, test management, operations concept
May 2021 - Dec 2021
8 monthsRemote
Project Manager (100% remote)
ARZ/Verbundbanken
- Managed the external supplier TeamViewer
- Coordinated with Information Security, Legal, Procurement, and ARZ product management
- Project-specific coordination among the SaaS supplier, technical contact, and bank business units (sales & digitalization)
- Created documentation on technical processes and architecture
- Oversaw the project through rollout to all VB and Hypo banks
Mar 2021 - May 2021
3 monthsAuditor/IT Expert
MediaPrint
- Conducted 22 qualitative interviews with IT and business stakeholders (AL, BL, GF)
- Developed an assessment of IT governance and IT management based on the COBIT 2019 framework, high-level processes, and business requirements in collaboration with the client
- Prepared recommendations for management and IT leaders
- Created documentation on technical processes and architecture
Jan 2020 - Feb 2022
1 year 2 months Austria
CRM/IT/Data Expert
Erste Group AG
- Ongoing advice and support for the CRM team of EBÖ on various focus topics
- Supported the Erste Group Data Analytics platform team on impact analyses
- Clarified reporting options for archived and historical data
- Piloted the Financial Health advisor software (BON)
Sep 2020 - Dec 2021
1 year 4 months Austria
RemoteProject Manager (100% remote)
ARZ/Volksbanken
- Led workshops to develop high-level processes and business requirements with the client
- Project-specific coordination among the SaaS supplier, technical contact, and bank business units (sales & digitalization)
- Created documentation on technical processes and architecture
- Supported the project through the go/no-go decision for rollout to all VB and Hypo banks
Apr 2020 - Dec 2020
9 monthsInterim CTO / Project Manager
Mortgage Business
- Advised management on all IT questions
- Led workshops to develop high-level processes and business requirements with the client
- Coordinated with suppliers of peripheral systems
- Analyzed core systems and processes in banking, real estate, and legal contexts for property financing and innovative transactions
- Created documentation on APIs, processes, and architecture
- Modeled and optimized business processes for end-to-end views (fit-gap analyses)
- Supported the project through handover to the client’s internal staff
Nov 2019 - Dec 2021
2 years 2 monthsProject Manager, Coaching Campaign Managers and Designers
Erste Bank & VIG
- Derived a prioritized list of requirements (use cases/topics) for banking and insurance business units, considering legal requirements, especially GDPR
- Designed and piloted topics in end-to-end processes (insurance, branch, online banking)
- Defined data definitions for the group’s bancassurance reporting and controlling requirements
- Created reports to prepare the presentations
Nov 2018 - Dec 2020
2 years 2 monthsBusiness Project Manager, Business Consulting, Agile Coaching
Erste Bank Austria
- Led business projects in digitalization and omnichannel integration, €5M budget, 30+ team members
- Designed and implemented a strategic target picture for CRM infrastructure and omnichannel initiatives
- Supported reorganization of team structures
- Developed an overarching CRM strategy
- Managed IT resources and deliverables
- Bridged business requirements and priorities across the bank
Nov 2017 - Mar 2019
1 year 5 monthsBusiness Project Manager, Product Owner, Agile Coaching
Erste Bank Austria
- Project lead and product owner for the CRM Data and Reporting project in Customer Insights (non-bank steering)
- Managed all business requirements using Scrum methodology
- €1.6M budget, over 20 team members
- Designed and methodically developed topics on customer journey, omnichannel reporting, customer contact history, campaign optimization, DMP/Adobe integration, deep analytics, and the design/implementation of a prospects database
Summary
In a variety of projects and programs at the interface between IT and business, I was able to build solid knowledge in IT project management, business analysis, test management, as well as data governance, business intelligence, and leading diverse teams.
My focus areas include business intelligence, data governance, CRM, and designing and building innovative web solutions. These span banking, telecom, pharma, public health, public transport, and market research.
Thanks to my expertise and hands-on experience in data governance, I have a keen eye for business data modeling, data quality, data management, and structured management of policies, standards, processes, organization, and technology to achieve any data-driven goal of a company.
In general, I am known for my quick grasp of new concepts, strong analytical skills, team spirit, and ability to get things done.
Languages
German
Native
English
Advanced
Education
Vienna University of Technology
Doctor of Business Informatics · Business Informatics · Vienna, Austria
Vienna University of Technology
Master, e-Commerce Application for Using Logistic Capacities in Business and Customer Areas · e-Commerce Application for Using Logistic Capacities in Business and Customer Areas · Vienna, Austria
Certifications & licenses
Agile Scrum Master
Exin
Cobit 5 Certificate
tecTrain
Prince2 – Foundation & Practitioner Certificate
BTC Weiterbildung
Similar Freelancers
Discover other experts with similar qualifications and experience