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Zoltán Kiss

Head of IT Service

Zoltán Kiss
Gran Alacant, Spain

Experience

Jan 2024 - Dec 2024
1 year
Madrid, Spain

Head of IT Service

Indra

  • Oversaw the launch of multimillion-euro IT Services for the EU Commission, ensuring seamless service delivery and operational excellence.
  • Led IT Service Governance teams, fostering cross-functional and tri-lateral collaboration to achieve strategic objectives.
  • Optimises service governance frameworks, enhancing efficiency, multilateral communications and compliance.
  • Directed teams across programme management, cybersecurity & compliance, quality assurance & quality management and operations.
Jan 2022 - Dec 2023
2 years
London, United Kingdom

Head of Project Management Office

Rubix Group

  • Designed, established from the ground up and led a centralised Project Office, enhancing portfolio governance and IT/cybersecurity project execution in Rubix-Group, including 140+ companies in the EU.
  • Designed and implemented Agile Portfolio Management framework, enhancing delivery leadership, optimising project execution, and accelerating time-to-value.
  • Oversaw group-level IT Service management implementation and led regional IT steering committees to align investment with business goals.
Jan 2021 - Dec 2022
2 years
London, United Kingdom

Programme Manager

Rubix Group

  • Led a multinational Cybersecurity Programme, restoring programme trajectory and ensuring risk mitigation in 21 countries.
  • Initiated a Business Continuity Management (BCM) programme to enhance corporate resilience.
  • Delivered 20+ critical IT projects across 7 European regions, ensuring cybersecurity and regulatory compliance.
Jan 2017 - Dec 2018
2 years
Rome, Italy

Senior Project Manager

United Nations FAO

  • Led the redevelopment of a globally significant Statistical Working System and facilitated stakeholder collaboration and timely delivery.
  • Introduced AgilePM methodology to improve delivery precision.
Jan 2016 - Dec 2017
2 years
Budapest, Hungary

Programme Manager

Pattopo Kft

  • Spearheaded a strategic outsourced FinTech programme, enhancing online insurance sales.
  • Oversaw all IT operations, reporting directly to the CEO and a key insurance client.
  • Led a team of project managers under strict budgetary compliance, leveraging AgilePgM methodology to deliver new capability.
Jan 2016 - Dec 2016
1 year
Parma, Italy

Senior Project Manager

European Food Safety Authority

  • Led a BPR project stage, including 36 workflows across all European countries.
  • Managed six international cross-functional teams to increase project operational efficiency.
Jan 2015 - Dec 2015
1 year
Jiaxing, China

Programme Manager

Jun Ma Digital Company

  • Managed strategic digital transformation programme leveraging AgilePgM, doubling administration capability.
  • Directed all IT and partial production teams, reporting to the CEO.
  • Achieved a 100% increase in administrative and order tracking capacity through modernised infrastructure and production systems, improving order accuracy, error detection, and production agility.
Jan 2011 - Dec 2014
4 years
Alicante, Spain

Project Manager

European Union Intellectual Property Office

  • Transitioned office to a fully digital environment, eliminating paper-based processes.
  • Led document management system implementation, engaging with C-level stakeholders, ensuring Project-Business alignment.
Jan 2011 - Dec 2011
1 year
Budapest, Hungary

Senior Project Manager

Pattopo Kft

Jan 2007 - Dec 2010
4 years

Consultant

Life400 Consultant

Jan 1998 - Dec 2006
9 years
Budapest, Hungary

Project Manager

Formula/400 Kft

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (12.5 years), Government and Administration (8 years), Professional Services (4 years), Manufacturing (2 years), Agriculture (2 years), and Banking and Finance (2 years).

Information Technology
Government and Administration
Professional Services
Manufacturing
Agriculture
Banking and Finance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (21 years), Information Technology (11 years), Strategy (4 years), and Operations (3 years).

Project Management
Information Technology
Strategy
Operations

Summary

Strategic IT Executive on a CIO/CTO track with 15+ years of leadership and management experience delivering enterprise-wide transformation across IT strategy, digital innovation, and cybersecurity. Proven success in building and leading a high-impact Agile PMO, scaling IT service delivery, and aligning complex technology innovations with business goals across public, FinTech and other private sectors.

Expert in Agile Portfolio Management, IT Governance (ITIL), and cybersecurity compliance (ISO 27001, NIST, MARSH) within distributed, multinational environments. Directed multimillion-euro IT services for the European Commission and standardised IT and cybersecurity frameworks for 140+ companies in 21 countries at Rubix Group.

Recognised for a modern, people-first leadership style — building high-performing international teams, embedding scalable governance, and delivering value through purpose-driven transformation. Adept at engaging C-level stakeholders, accelerating digital maturity, and advancing resilience through risk management, business continuity, and innovation frameworks. Committed to creating future-ready IT organisations that foster work-life balance, meaningful work, long-term growth, and a culture of recognition and sustainable success.

Skills

  • It Strategy & Digital Transformation

  • Business – It Alignment

  • Innovation Strategy

  • Cybersecurity & Risk Management

  • It Governance And Compliance (Iso 27001, Itil, Nist, Marsh)

  • Project Portfolio & Programme Management

  • Agile Frameworks (Agile Portfolio Management, Agilepgm, Agilepm, Scrum)

  • C-level & Board Engagement

  • Business Process Optimization

  • It Service Management (Itsm)

  • Cloud & Enterprise Architecture (Aws, Azure)

  • International & Distributed Team Leadership & Talent Development

  • Client Relationship Management

  • Business Development

  • P&l And Cost/profit Optimisation

  • Enterprise It & Governance

  • It Portfolio Management

  • Business Process Automation

  • It Service Management

  • Cybersecurity & Compliance

  • Cyber Risk Management

  • Iam

  • Siem

  • Regulatory Compliance (Iso 27001, Nist, Marsh, Gdpr)

  • Cloud & Digital Strategy

  • Aws

  • Azure

  • Enterprise Cloud Governance

  • Committed To Creating Meaningful Work Environments And Building Delivery Teams That Drive Value And Innovation

  • Rapid Learner, Able To Quickly Adapt To And Master Any New Industry, New Methodologies, New Tool Or Platform As Required

Languages

English
Advanced
Spanish
Advanced
Hungarian
Advanced
Italian
Elementary

Education

Oct 2003 - Jun 2005

Budapest University of Technology & Economics

Master of Business Administration, Management, Finance and Economics · Business Administration · Budapest, Hungary

Oct 1997 - Jun 2001

Dennis Gábor College

Bachelor of Information Technology, IT Management · Information Technology · Budapest, Hungary

Certifications & licenses

Advanced Security in the Field – ASITF

Agile Portfolio Management

Agile Programme Management – AgilePgM

Agile Project Management – AgilePM

Banking

Basic Security in the Field – BSITF II

DSDM Atern v2

Directing Successful Projects with PRINCE2

Financial Risk Management

ISO 27001

IT Security & Risk Management – ITSRM

ITIL 4.3.3 Foundation

Management of Portfolios – MoP

Management of Risk – M_o_R

Management of Value – MoV

Managing Successful Programme – MSP

Monetary Direction

PRINCE2 Practitioner

Programme Management Professional – PgMP

Project Management Professional – PMP

Scrum Par la Pratique – SPP

The Future of Leadership

Profile

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Last Update
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Zoltán based?

Zoltán is based in Gran Alacant, Spain and prefers 100% remote projects.

What languages does Zoltán speak?

Zoltán speaks the following languages: English (Advanced), Spanish (Advanced), Hungarian (Advanced), Italian (Elementary).

How many years of experience does Zoltán have?

Zoltán has at least 25 years of experience. During this time, Zoltán has worked in at least 6 different roles and for 9 different companies. The average length of individual experience is 2 years and 3 months. Note that Zoltán may not have shared all experience and actually has more experience.

What roles would Zoltán be best suited for?

Based on recent experience, Zoltán would be well-suited for roles such as: Head of IT Service, Head of Project Management Office, Programme Manager.

What is Zoltán's latest experience?

Zoltán's most recent position is Head of IT Service at Indra.

What companies has Zoltán worked for in recent years?

In recent years, Zoltán has worked for Indra and Rubix Group.

Which industries is Zoltán most experienced in?

Zoltán is most experienced in industries like Information Technology (IT), Government and Public Administration, and Professional Services. Zoltán also has some experience in Manufacturing, Agriculture, and Banking and Finance.

Which business areas is Zoltán most experienced in?

Zoltán is most experienced in business areas like Project Management, Information Technology (IT), and Strategy and Planning. Zoltán also has some experience in Operations.

Which industries has Zoltán worked in recently?

Zoltán has recently worked in industries like Information Technology (IT), Manufacturing, and Government and Public Administration.

Which business areas has Zoltán worked in recently?

Zoltán has recently worked in business areas like Information Technology (IT), Project Management, and Operations.

What is Zoltán's education?

Zoltán holds a Master in Business Administration from Budapest University of Technology & Economics and a Bachelor in Information Technology from Dennis Gábor College.

Does Zoltán have any certificates?

Zoltán has 22 certificates. Among them, these include: Advanced Security in the Field – ASITF, Agile Portfolio Management, and Agile Programme Management – AgilePgM.

What is the availability of Zoltán?

Zoltán is immediately available full-time for suitable projects.

What is the rate of Zoltán?

Zoltán's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Zoltán?

To hire Zoltán, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

800
600
400
200
Market avg: 460-620 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.