Zoltán Kiss
Head of IT Service
Experience
Head of IT Service
Indra
- Oversaw the launch of multimillion-euro IT Services for the EU Commission, ensuring seamless service delivery and operational excellence.
- Led IT Service Governance teams, fostering cross-functional and tri-lateral collaboration to achieve strategic objectives.
- Optimises service governance frameworks, enhancing efficiency, multilateral communications and compliance.
- Directed teams across programme management, cybersecurity & compliance, quality assurance & quality management and operations.
Head of Project Management Office
Rubix Group
- Designed, established from the ground up and led a centralised Project Office, enhancing portfolio governance and IT/cybersecurity project execution in Rubix-Group, including 140+ companies in the EU.
- Designed and implemented Agile Portfolio Management framework, enhancing delivery leadership, optimising project execution, and accelerating time-to-value.
- Oversaw group-level IT Service management implementation and led regional IT steering committees to align investment with business goals.
Programme Manager
Rubix Group
- Led a multinational Cybersecurity Programme, restoring programme trajectory and ensuring risk mitigation in 21 countries.
- Initiated a Business Continuity Management (BCM) programme to enhance corporate resilience.
- Delivered 20+ critical IT projects across 7 European regions, ensuring cybersecurity and regulatory compliance.
Senior Project Manager
United Nations FAO
- Led the redevelopment of a globally significant Statistical Working System and facilitated stakeholder collaboration and timely delivery.
- Introduced AgilePM methodology to improve delivery precision.
Programme Manager
Pattopo Kft
- Spearheaded a strategic outsourced FinTech programme, enhancing online insurance sales.
- Oversaw all IT operations, reporting directly to the CEO and a key insurance client.
- Led a team of project managers under strict budgetary compliance, leveraging AgilePgM methodology to deliver new capability.
Senior Project Manager
European Food Safety Authority
- Led a BPR project stage, including 36 workflows across all European countries.
- Managed six international cross-functional teams to increase project operational efficiency.
Programme Manager
Jun Ma Digital Company
- Managed strategic digital transformation programme leveraging AgilePgM, doubling administration capability.
- Directed all IT and partial production teams, reporting to the CEO.
- Achieved a 100% increase in administrative and order tracking capacity through modernised infrastructure and production systems, improving order accuracy, error detection, and production agility.
Project Manager
European Union Intellectual Property Office
- Transitioned office to a fully digital environment, eliminating paper-based processes.
- Led document management system implementation, engaging with C-level stakeholders, ensuring Project-Business alignment.
Senior Project Manager
Pattopo Kft
Consultant
Life400 Consultant
Project Manager
Formula/400 Kft
Summary
Strategic IT Executive on a CIO/CTO track with 15+ years of leadership and management experience delivering enterprise-wide transformation across IT strategy, digital innovation, and cybersecurity. Proven success in building and leading a high-impact Agile PMO, scaling IT service delivery, and aligning complex technology innovations with business goals across public, FinTech and other private sectors.
Expert in Agile Portfolio Management, IT Governance (ITIL), and cybersecurity compliance (ISO 27001, NIST, MARSH) within distributed, multinational environments. Directed multimillion-euro IT services for the European Commission and standardised IT and cybersecurity frameworks for 140+ companies in 21 countries at Rubix Group.
Recognised for a modern, people-first leadership style — building high-performing international teams, embedding scalable governance, and delivering value through purpose-driven transformation. Adept at engaging C-level stakeholders, accelerating digital maturity, and advancing resilience through risk management, business continuity, and innovation frameworks. Committed to creating future-ready IT organisations that foster work-life balance, meaningful work, long-term growth, and a culture of recognition and sustainable success.
Skills
It Strategy & Digital Transformation
Business – It Alignment
Innovation Strategy
Cybersecurity & Risk Management
It Governance And Compliance (Iso 27001, Itil, Nist, Marsh)
Project Portfolio & Programme Management
Agile Frameworks (Agile Portfolio Management, Agilepgm, Agilepm, Scrum)
C-level & Board Engagement
Business Process Optimization
It Service Management (Itsm)
Cloud & Enterprise Architecture (Aws, Azure)
International & Distributed Team Leadership & Talent Development
Client Relationship Management
Business Development
P&l And Cost/profit Optimisation
Enterprise It & Governance
It Portfolio Management
Business Process Automation
It Service Management
Cybersecurity & Compliance
Cyber Risk Management
Iam
Siem
Regulatory Compliance (Iso 27001, Nist, Marsh, Gdpr)
Cloud & Digital Strategy
Aws
Azure
Enterprise Cloud Governance
Committed To Creating Meaningful Work Environments And Building Delivery Teams That Drive Value And Innovation
Rapid Learner, Able To Quickly Adapt To And Master Any New Industry, New Methodologies, New Tool Or Platform As Required
Languages
Education
Budapest University of Technology & Economics
Master of Business Administration, Management, Finance and Economics · Business Administration · Budapest, Hungary
Dennis Gábor College
Bachelor of Information Technology, IT Management · Information Technology · Budapest, Hungary
Certifications & licenses
Advanced Security in the Field – ASITF
Agile Portfolio Management
Agile Programme Management – AgilePgM
Agile Project Management – AgilePM
Banking
Basic Security in the Field – BSITF II
DSDM Atern v2
Directing Successful Projects with PRINCE2
Financial Risk Management
ISO 27001
IT Security & Risk Management – ITSRM
ITIL 4.3.3 Foundation
Management of Portfolios – MoP
Management of Risk – M_o_R
Management of Value – MoV
Managing Successful Programme – MSP
Monetary Direction
PRINCE2 Practitioner
Programme Management Professional – PgMP
Project Management Professional – PMP
Scrum Par la Pratique – SPP
The Future of Leadership
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