Yousef G. - Product Manager

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Essen, Germany

Experience

Aug 2022 - Present

3 years 4 months

Düsseldorf, Germany

Product Manager

K Line Europe GmbH

Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions
Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place
Prioritized roadmap in order to achieve product goals and metrics
Collaborated with sales, marketing, and support teams to launch products on time and within budget
Coordinated project planning and execution with team members and team leads
Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements
Monitored market trends and competitor performance to update promotional strategies
Analyzed metrics to measure product performance
Launched the Digital Dentistry product arm by leading the establishment and successful launch of the company's Digital Dentistry division
Aligned key stakeholders with the process of the new launch and managed to get unanimous signoffs on launching the product
Conducted extensive market research and developed a strategic roadmap that positioned the company
Set KPIs and KPI measuring criteria to track the success of the newly launched intraoral scanner
Achieved 1.25M+ in revenues in the first year of launch
Trained sales and customer support for the product line
Advised the marketing department on the campaigns regarding the product
Assisted the commercial team in acquiring key clients by assisting in demos and pitches
Launched the Dental Consumables department by directing its creation and launch
Oversaw product development, cross-functional team management, and alignment with business strategy, resulting in significant growth and profitability for the company

Feb 2022 - Jul 2022

6 months

Düsseldorf, Germany

Product Developer

K Line Europe GmbH

Fleshed out product brand identities by identifying markets and specialized updates
Collaborated with manufacturers, operations leaders, and sales teammates to ascertain production details
Developed intraoral scanner from design conceptualization to client delivery
Reviewed products and updates for company quality standards compliance

Oct 2020 - Jan 2021

4 months

Giza, Egypt

Periodontal Surgical Assistant

First Dental Center

Kept views unobstructed by retracting, sponging, and suctioning surgical sites
Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency
Protected patients from infection by setting up and managing sterile operating fields
Minimized surgical bleeding with skilled ligation and clamping of blood vessels
Created dental impressions used for diagnostics, opposing models, and study casts to make crowns, bridges, and other dental prosthetics
Educated patients on dental hygiene, pre-surgical instructions, and post-surgical care

Sep 2019 - Jul 2021

1 year 11 months

Giza, Egypt

Dentist

RF Dental

Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa
Created individualized treatment plans to maintain or restore oral health of patients
Interviewed patients, reviewed health history information, and performed checkups to diagnose oral issues and diseases
Interpreted X-rays to make accurate diagnoses and decisions about treatments
Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums

Sep 2019 - Nov 2020

1 year 3 months

Cairo, Egypt

Dental Intern

Egyptian Ministry of Health

Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation
Checked teeth for signs of decay by assessing visually, manually, and via radiography to recommend treatment options such as fillings and sealants
Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues
Assessed patients' oral health for concerns such as infection pockets and gingivitis
Removed old fillings and replaced them with modern, tooth-colored alternatives
Exposed, developed, and mounted both intraoral and extraoral dental X-rays
Interpreted dental radiographs to identify issues and diagnose conditions
Performed open flap debridement, hard and soft tissue crown lengthening, gingivectomies, and other surgical periodontal procedures
Performed emergency extractions and filled cavities for patients
Managed medical and dental history by evaluating patients' general health

Mar 2018 - Sep 2019

1 year 7 months

Giza, Egypt

Dental Assistant

RF Dental

Performed general chair-side duties for general dentistry, endodontic procedures, and oral surgery
Helped dental practitioners complete routine and advanced procedures by preparing patients and instruments for expected needs
Used Dentalore to document and maintain patient information and health background
Educated patients on postoperative care and best practices for protecting dental work and boosting healing process

Jan 2018 - Mar 2018

3 months

Giza, Egypt

Dental Assistant Trainee

RF Dental

Performed general chair-side duties for general dentistry, endodontic procedures, and oral surgery
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
Educated patients by giving oral hygiene, plaque control, and postoperative instructions

Jun 2012 - Aug 2016

4 years 3 months

6th of October City, Egypt

Sales Manager

Career Placement Center

Trained and managed a team of 15 people to achieve their targets
Handled customer relations issues, enabling quick resolution and client satisfaction
Increased sales revenue by developing and implementing effective sales strategies
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Built long-lasting client relationships through excellent customer service and consistent followups
Structured market surveys to ensure that the company keeps improving its offerings

Jan 2012 - May 2012

5 months

6th of October City, Egypt

Sales Team Leader

Career Placement Center

Boosted sales performance by implementing effective team training and coaching strategies
Mentored junior team members to develop their skills and advance their careers
Managed a high-performing sales team, consistently achieving and surpassing set targets
Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement
Achieved 150% of targets for three months straight
Created relationships with clients that lasted long after resignation

Summary

Skilled Dentist devoted to patients and talented in addressing wide-ranging concerns. Thorough in investigating unknown conditions to give each patient optimal treatments. Always uses latest practices backed by research. Brings impeccable safety record.