Tebogo M.
SAP Solution Manager Consultant
Experience
Mar 2023 - Jul 2025
2 years 5 monthsSAP Solution Manager Consultant
Deloitte
- SAP Solution Manager Focus Build Requirements Management Work package Work item
- Test Management: Create Test Plans, Create Test Cases, Assign Test Packages to Testers, Create Test Packages
- Import SAP Best Practice
- SAP Cloud ALM: Cloud ALM Readiness Check, Provision Cloud ALM Tenant, Assignment of user roles
- Project Creation (Scope Creation and Manage Documents)
- Change Control Management (ChaRM Configuration and Support)
- Solution Documentation and Signavio Synchronization
Mar 2022 - Nov 2022
9 monthsSAP Solution Manager Consultant
Prasa
- Perform basic SAP Solution Manager 7.2 setup
- Test Management: Create Test Plans, Create Test Cases, Upload Test Cases to Solution Documentation, Assign Test Packages to Testers, Create Test Packages
- Solution Documentation: Create Branches, Import SAP Best Practice, Map business processes
Sep 2019 - Jan 2020
5 monthsSAP Solution Manager Consultant
Discovery Bank
- Support Backbone Configuration
- ChaRM daily support for SAP Solution Manager 7.2 and HPQC integrations
- ChaRM configuration for discovery group
Apr 2018 - Sep 2019
1 year 6 monthsSAP Solution Manager Consultant
BCX
- Netcare ChaRM project on SAP Solution Manager 7.2: Perform basic setup, setup downgrade protection, define change process, setup email notification, maintain categorisation schema, configure managed systems, configure early watch alerts, create authorization roles, troubleshoot authorization issues with SU53 and PFCG
- Royal Bafokeng Mine ChaRM project on SAP Solution Manager 7.2: Perform basic setup, setup downgrade protection, define change process, setup email notification, maintain categorisation schema, configure managed systems, configure early watch alerts
- National Bargaining Council for the Road Freight and Logistics Industry: Configure email notifications (mail form), business role configuration, status profile, transaction types
Jul 2016 - Mar 2018
1 year 9 monthsSAP Solution Manager Consultant
EOH Mthombo
- Post go-live support: NHBRC technical monitoring, early watch alerts, SLA notifications, PI monitoring, BI monitoring, business process monitoring, SLD and LMDB update and repair, update change request content
- Process Management and Solution Documentation
- SAP Solution Manager 7.1 implementation for Oceana Group: Align solution documentation with current BPML, create test plans, create test packages, sequence test packages, assign testers, defect management configurations
- SAP Solution Manager 7.1 implementation for USAASA: Early watch alerts, technical monitoring, incident problem and service request management
- SAP Solution Manager 7.2 implementation: System preparation, infrastructure preparation, basic configuration, managed system configuration
Dec 2015 - Jul 2016
8 monthsSAP Solution Manager Consultant
Accenture South Africa
- SAP Solution Manager 7.1 implementation for Glencore Xstrata: System preparation, basic configuration, managed system configuration
- Troubleshoot and resolve incident and change management issues including authorization, transport issues, task list actions and system errors
- SAP Solution Manager 7.1 support for AngloGold Ashanti: ChaRM support, scope and effort analyzer configurations
Apr 2014 - Dec 2015
1 year 9 monthsSAP Solution Manager Consultant
Blue Pencil Consulting
- Shoprite Checkers implementation on behalf of SAP: Test Management (HPQC integration), technical monitoring, ALM processes configuration, change request management (ChaRM), assist in designing SAP change control processes, validation of configurations, SAP IT Service Management configuration
- SPAR SAP Solution Manager 7.1 implementation: Design change control processes, ALM processes configuration and implementation, change request management (ChaRM), incident and problem management (ITSM), validation for ITSM, SAP IT Service Management configuration
Feb 2013 - Mar 2016
3 years 2 monthsSAP Solution Manager Consultant
Alpha Sirius Consulting
- SAP Solution Manager 7.1 implementation for Brother International: Project creation, creation of test plans and test packages, test management reporting, defect management
- ITSM configuration of service desk and reporting on ChaRM and ITSM
- ChaRM configurations, BPCA analysis via ChaRM RFC
Feb 2012 - Apr 2014
2 years 3 monthsJunior SAP Solution Manager
Consnet Pty Ltd
- SAP Solution Manager 7.1 and HPQC integration for Eskom: Specify logical ports, set up communication users, configure technical user for web services, release web services for test results, activate service to display solution manager documents in QC
- Project creation on Solution Manager
- IT Service Management service desk for Nedbank: Basic ITSM configurations, categorisation schema, organizational structure, email notification configurations, master data maintenance
- Rapid deployment system support for JD Group: Middleware configuration, interactive reporting configuration, call list management, resolution of basic CRM functional incidents, maintenance of organizational structure, updating of categorisation schema, rule policy, action profile and conditions
- Daily system monitoring, business partner creation, ticket logging, responding to calls within SLA
Summary
Tebogo is an SAP Solution Manager Consultant and Cloud ALM with experience in implementation and support. and some of the clients he has worked on include Netcare, Royal Bafokeng Mine, the National Bargaining Council for the Road Freight,Discovery Bank and Illovo. . He has more than 12 years’ experience working on SAP Solution Manager. He also worked as a transportation broker and fleet controller for Wilson coal and rebirth. He has a vast experience in the transport industry fleet control, vehicle inspection, driver interview etc. Tebogo is an analytical and pro-active individual.
Languages
Tswana
NativeEnglish
AdvancedEducation
Wedela Technical
Matric · Wedela, South Africa
Certifications & licenses
ITIL Certificate
SAP Solution Manager IT Service Management Certification
SAP Solution Manager Operations And Configurations Certification
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