George Gambourg - SAP Authorization Consultant / SAP Authorization Consulting (Freelancer/SAP Consultant)

Hamburg, Germany

Experience

Apr 2024 - Present

1 year 10 months

Basel, Switzerland

SAP Authorization Consultant / SAP Authorization Consulting (Freelancer/SAP Consultant)

Publicly Listed Pharmaceutical Company

Consulting on SAP authorizations and governance
Conducting governance consultations, iteration support and project coordination
Developing solutions for effective control and monitoring of SAP authorizations
Creating concepts and recommendations
Formulating detailed concepts to improve the assignment and management of SAP authorizations
Providing clear recommendations based on established methods and best practices
Creating/Adjusting authorizations for modules MM incl. MDG/MDM as well as FI and PP incl. AIRC Services within SAP Finance
Reviewing existing structures and processes
Analyzing and evaluating current SAP authorization structures and processes
Identifying weaknesses and developing optimization strategies
Conducting training and workshops
Planning and delivering training and workshops for awareness
Sharing knowledge in SAP authorizations, including role assignment, supporting during iterations and advising on role development in the pharmaceutical environment

Feb 2023 - Apr 2023

3 months

Haiger, Germany

SAP Authorization Consultant (Freelancer/SAP Consultant) (*Part-time)

Publicly Listed Industrial Company

Reviewing, refining, finalizing and implementing the SAP authorization concept
Implementing the agreed roles and authorizations in SAP S/4HANA incl. Fiori
Adjusting authorizations for AICR (Automated Intercompany Reconciliation)/AIRC (Automated Intercompany Reconciliation Component/Services) of the client (OData services, e.g. AIRC_DOC_SRV, AIRC_GROUP_SRV) within SAP S/4HANA Finance
Supporting the implementation of Release 2 in terms of roles and authorizations
Assisting in preparation for further rollouts
Coordinating project activities
Tracking deadlines and tasks
Preparing and following up on project and regular meetings

Oct 2022 - Feb 2023

5 months

Zürich, Switzerland

SAP Authorization Consultant (Freelancer/SAP Consultant) (*Part-time)

Publicly Listed Retail Company

Contributing to the design and development of the SAP roles and authorization concept and authorization management
Defining future authorization processes in day-to-day operations
Taking over tasks after go-live

Apr 2022 - Jul 2024

2 years 4 months

Karlsruhe, Germany

SAP Procurement Authorization Consultant (Freelancer/SAP Consultant)

Publicly Listed Energy Utility Company

Providing consulting services in authorization management in SAP ECC and S/4HANA systems for P2P (Purchase to Pay) technology and warehouse/logistics incl. modules MM/WM/LE/LO
Responsible for SAP procurement authorization management
Responsible for SAP job scheduling in procurement
Operating and further developing the supplier management process
Creating and maintaining regular reporting
Supporting authorizations in the SD, FI and Enterprise Asset Management (EAM) modules
Assisting with critical authorizations (GRC) incl. workflow approvals
Working with the Ivalua application (settings, authorizations)
Supporting data & analytics for Meter2Cash processes
Handling service requests and incidents in JIRA and BASEIT
Adjusting authorizations incl. role changes and assignment and transporting with SolMan (SAP Solution Manager) into test and production systems

Mar 2022 - Jun 2022

4 months

Munich, Germany

SAP Authorization Consultant (Freelancer/SAP Consultant) (*Part-time)

International Advertising Agency

SAP authorization management in the FI/CO modules and also cross-module such as PPM and PS, SD, MM, CM, EAM (Asset Management)
Detailed analysis and adjustment of SAP roles and authorizations (project support for authorization concept and detailed implementation in SAP)
Analyzing and implementing findings in authorizations from the IT audit
SAP reporting
Advising on managing FI and CO reports (ReportWriter)
Highlighting alternatives to SAP and Excel reports in Power BI also regarding the macro migration (SAP Analytics Cloud)
SAP support and rollout
Rolling out SAP for an Austrian GmbH with a German branch
Supporting SAP users in Italy and Belgium

Feb 2022 - Apr 2022

3 months

Stuttgart, Germany

IT and Business Consultant for Digitalizing Internal Administrative Services (Freelancer/IT & Business Consultant)

Ministry of the State of Baden-Württemberg

Support digitalizing internal administrative services with focus on standardized or standardizable internal processes that are not record-relevant and thus not managed as e-files
Analyze processes and define cross-service approaches to deliver these internal administrative services as fully automated and organization-wide as possible through workflows in the IT tools
Support in business process modeling in BPMN 2.0 for process design in the area "Digital Administrative Services"
Gather requirements for service processes to be digitalized
Gather accessibility requirements, including clarifying accessibility notes and feedback mechanisms
Define standard patterns, e.g. single sign-on and Outlook/mail service integration
Contribute to creating the requirements specification for the tender
Define and create data model, client concept, roles and authorization concept for individual processes and derive blueprints
Evaluate the relevance of key concepts like IAM, AD and USU Valuemation
Support adapting existing target processes to new requirements within defined guardrails like automation level
Prepare for and join meetings with service providers on security concept requirements, define key points of service and operational processes, including roles/access controls, coordinate lifecycle management/roadmap planning and technical go-live
Support data migration (master data)
Prepare for the business go-live in VM and other pilot departments
Support executing functional and acceptance tests like load and penetration tests, and accessibility and usability tests

Nov 2021 - Dec 2022

1 year 2 months

Cologne, Germany

SAP ILM Implementation (Preparation of an EU-wide Tender) (Freelancer/SAP Consultant) (*Part-time)

Accident Insurance Association

Create a service specification and prepare an EU-wide tender
Conduct workshops with the business units
Analyze SAP modules HSM, FI, CO, CS, MM, and SD with respect to personal data
Support the tender process, conduct workshops and answer queries
Support contract award

Aug 2021 - Oct 2021

3 months

Wuppertal, Germany

SAP Consultant for S/4HANA Authorizations (Freelancer/SAP Consultant) (*Part-time)

Insurance Company

Rebuild the authorization concept for SAP S/4HANA
Analyze existing roles and authorizations and conduct requirement analysis
Migrate existing authorizations from SAP ECC to new roles and authorizations in SAP S/4HANA, including Fiori roles, with a focus on creating new Fiori business roles in Group Reporting and Collateral Management (FS-CMS), Incentives and Commission Management (FS-ICM), and Intelligent Asset Management (IAM)
Support AIRC services and authorizations in Group Reporting / Intercompany Reconciliation
Support defining the portfolio assignment role type in SAP PFO (ICM-PFO)
Analyze and resolve segregation of duties conflicts in authorizations
Support data migration from ECC to S/4HANA, including business process design
Resolve authorization conflicts in RFC connections
Train internal employees
Develop documentation

Jul 2021 - Oct 2021

4 months

Essen, Germany

IT and Business Consultant for the Implementation of a Contract Management System (Freelancer/IT & Business Consultant)

Publicly Listed Energy Company

Design and structure processes, workflows, and role models in the archiving process
Create and consolidate queries
Prepare work results and develop (process) documentation
Maintain the work plan and follow up on open issues
Test system implementations
Coordinate with internal stakeholders (e.g. business, central TMO team, segment TMOs)
Consolidate requirements for input screens
Prepare clear PowerPoint presentations and decision templates
Support data migration by conducting requirements and business process analysis and developing business process designs
Support business process modeling in BPMN 2.0 for process design in contract management
Prepare project-related meetings on schedule
Create monthly reports and maintain project plans
Support the implementation of nscale as the new archiving and contract management solution
Redefine the archiving process with roles and interfaces
Develop process documentation and authorization concept

Dec 2020 - May 2021

6 months

Hamburg, Germany

SAP Senior Consultant for Authorizations and Audit

Consulting and Software Firm for SAP Authorizations and Audit

Independently conduct audits across the entire SAP landscape regarding SAP system security and authorization concepts
Create audit reports and result presentations, and identify weaknesses and risks
Audit and implement internal control systems in the SAP environment
Perform system analyses using audit tools like CheckAud/ECS from IBS Schreiber GmbH and SIVIS Web Manager from SIVIS GmbH
Ensure quality standards with SAP QM and BI focusing on distribution centers & logistics
Analyze business processes in SAP QM and optimize them from the authorization perspective
Analyze complex data processes with BI tools (SAP and Microsoft) and implement authorization solutions
Perform audits according to KRITIS, GDPR, BSI Basic Protection, and IT Basic Protection for various clients
Deliver consulting services during audits, including code audits
Analyze and evaluate the proper implementation of the SuccessFactors module
Create a rule set for SuccessFactors in collaboration with a third-party company
Enhance and customize the IBS GRC software CheckAud for SAP Systems and the Easy Content Solution (ECS)
Participate in SAP projects and lead projects or audits, including schedule and budget monitoring
Conduct workshops on SAP security and authorizations
Develop and implement SAP security concepts and analyze existing concepts
Design and implement SAP authorization and compliance concepts
Design, develop, and implement SAP authorization concepts in ECC NetWeaver and S/4HANA environments
SAP FIORI authorizations (analysis and implementation)
Use the Xiting Authorizations Management (XAMS) software in projects
Support external clients using cuContract and CUNO for contract management and administration processes in SAP
Support external clients with data migration, data upload, master data management (SAP MDG/MDM), and One Identity IAM solutions
Quality assurance of project and audit documents
Support in SAP CM including CoE and digital routing

Sep 2019 - Sep 2020

1 year 1 month

Hamburg, Germany

SAP ECC Authorization Manager (Freelancer/SAP Consultant)

International company in industrial trucks, warehouse and material handling technology

Analyze existing single and composite roles in SAP using SE16N, SUIM, and further processing in Microsoft Excel
Create a new role concept for SAP ECC for various modules (MM/SD/WM/CS/QM/PP/PM/DMS/FI/CO/PPM/PS/EAM) and implement it
Clean up, create or merge composite roles in SAP with PFCG and customer-specific transactions, and transport changes
Create new single roles or adjust existing single roles due to organizational changes
Reassign users or clean up existing assignments using ZAM_BMS and SU01
Support in adapting/extending IAM processes (Identity & Access Management)
Support in adjusting authorizations based on internal reviews and external audits (ISO 9001 and ISO 27001)
Support data migration and business process design in the SD, MM and PP modules from an authorization perspective
Support in customizing SAP systems in SAP Security (ADM950 and ADM960)
Support in designing and technically implementing IT security measures (issue and risk management)
Create documentation for SAP authorizations on SharePoint and conduct workshops
Conduct market analysis of GRC tools: CheckAud/ECS by IBS Schreiber GmbH and SIVIS Web Manager by SIVIS GmbH

May 2019 - Aug 2019

4 months

Hamburg, Germany

Remote

SAP S/4 HANA On-Premise Authorization Manager (Freelancer/SAP Consultant) (*part-time project/remote)

International company in the chemicals sector

Authorization manager for the greenfield implementation of SAP S/4 HANA On-Premise
Develop an authorization concept including consultant and business roles for the SAP S/4 HANA areas MM, SD, WM, QM, CS, FI and CO as well as PP, PM, PPM, PS, CRM, BI
Create a template of single authorizations for individual business units
Role design and technical implementation of the authorization concept in SAP using PFCG
Support in SAP IAM Identity & Access Management in adapting/extending IAM processes
Create documentation on SharePoint and conduct workshops
Create a concept in SAP Security (ADM950 and ADM960)
Support in the technical implementation of IT security measures (issue and risk management)

Apr 2019 - Jul 2019

4 months

Northeim, Germany

Remote

SAP S/4 HANA On-Cloud Authorization Manager (Freelancer/SAP Consultant) (*part-time/remote)

International company in transport and sales packaging

Authorization manager for the greenfield implementation of SAP S/4 HANA On Cloud
Develop an authorization concept including consultant and business roles for the SAP modules MM, SD, WM, CS, DMS, FI and CO as well as PP, PM, PPM, PS
Create a template for single authorization concepts for individual business units
Role design and technical implementation of the authorization concept in SAP S/4 HANA with Fiori applications
Support in SAP IAM Identity & Access Management in adapting/extending IAM processes, especially focusing on cloud applications
Support the integration of process steps to improve governance
Create documentation on SharePoint and conduct workshops

Jan 2019 - Mar 2019

3 months

Hamburg, Germany

SAP HCM Test Manager (Freelancer/SAP Consultant)

Regional operator of the natural gas network in the greater Hamburg area

Prepare individual test cases in SAP HCM PA/PY/PT/PE/PB/TM/OM/TC and allocate and manage internal staff for upcoming tests
Create a template for test documentation and upload it to JIRA
Develop a test management tool for better tracking and documenting test processes
Work on test concepts for individual SAP HCM modules on SharePoint

Oct 2018 - Dec 2018

3 months

Mainz, Germany

SAP and non-SAP Authorization Manager (Freelancer/SAP Consultant)

Investment and Development Bank of the state of Rhineland-Palatinate

Create a template for authorization concepts for selected company applications
Develop authorization concepts in the application support department for selected SAP/non-SAP applications like SAP BO/DIDI in an S/4 HANA environment, PSM, PPM, PS, BAIS, Marzipan, Thinc, JBenix, Target2, S-Firm, RatngFrame, BAIT, MaRisk, etc.
Conduct comprehensive business analysis on segregation of duties and recertification, considering SoD (Segregation Of Duties) and failure risks according to BSI, BaFin/EBA requirements
Support SoD conflict reporting and SoD risk management with SAP GRC Access Control as well as internal control system (ICS) and information security management system (ISMS)
Create and review documents with all roles for the selected applications for further recertification
Create a glossary in the area of authorization management

Sep 2018 - Oct 2018

2 months

Krefeld, Germany

SAP ILM Consultant / Business Analyst GDPR (Freelancer/SAP Consultant)

Company in the pet food and accessories industry

Comprehensive business analysis of the key business processes and procedures with regard to personal data as part of GDPR implementation
Creating a solution design including a deletion matrix for GDPR implementation using SAP ILM in SAP MM, SD, WM, CRM, FI, CO, HCM, BI
Supporting the implementation and configuration of SAP ILM (sandbox) for the testing phase
Conducting tests for blocking/deleting/archiving personal data, including setting up a destruction hold/legal hold within retention management
Training employees in SAP ILM for GDPR implementation and preparing and leading workshops
Developing a new authorization concept considering GDPR requirements
Supporting master data management (SAP MDG/MDM)
Assisting with SAP CAR during the phased transition to in-memory database technology

Aug 2018 - Sep 2018

2 months

Hamburg, Germany

SAP SD/MM Test Manager (Freelancer/SAP Consultant)

IT service provider for a cooperatively organized corporate group in the German retail sector

Comprehensive analysis in SAP SD/MM to prepare automated tests in HP ALM
Adapting scripts for existing tests in HP ALM for SAP SD/MM including OTC (Order To Cash) and SAP WM/EWM and creating new automated tests
Executing and managing automated tests in HP ALM for SAP SD/CS/MM
Developing a functional design document for SAP test management including authorizations
Supporting SAP CAR (Customer Activity Repository) in the transition to in-memory database technology

Jan 2018 - Jun 2018

6 months

Bonn, Germany

SAP ILM Consultant / Business Analyst GDPR including Authorization Manager (Freelancer/SAP Consultant)

IT service provider for a large bank

Comprehensive analysis in SAP HCM including PT (CATS) as well as SAP FI/CO/MM/WM/EWM/SD/DMS/PM/PS/PSM/PPM/CRM and FS-CML, FS-CMS and SAP CM in the context of GDPR implementation
Supporting the implementation and configuration of SAP ILM (sandbox) for the implementation phase (blocking/deleting/archiving personal data and setting up a destruction hold/legal hold)
Creating a detailed functional design for GDPR implementation
Preparing and conducting workshops with stakeholders and the IT department
Creating a data protection report on behalf of the Data Protection Officer
Creating and coordinating functional tests, system integration tests, and user acceptance tests (UAT) (SAP test management), developing and expanding the test catalog, test documentation, and error management

May 2017 - Dec 2017

8 months

Dresden, Germany

SAP and Non-SAP Authorization Manager (Freelancer/SAP Consultant)

Development and promotional bank of the state of Saxony

Creating a template for individual authorization concepts (IAC) for about 300 SAP and non-SAP applications
Developing individual authorization concepts for selected applications such as SAP PPM, PS, IDM, RMS, TRD, BAFSYS, DMS/COI, ULM, SAP ILM, ATOSS, SAP FS-CML, SAP FS-CMS, SAP PSM, as well as BAIT, MaRisk, Marzipan, and others
Business analysis and consulting for implementation with a focus on SoD (Segregation of Duties) and recertification topics as well as downtime risks according to BaFin/EBA requirements
Supporting customization of SAP systems in the SAP Security area (ADM950 and ADM960)
Assisting in designing and creating technical documentation for IT security measures (issue and risk management)
Identifying relevant data, processes, and systems and performing business analysis of regulatory requirements
Assisting with SoD conflict reporting and SoD risk management using SAP GRC Access Control as well as internal control system (ICS) and information security management system (ISMS)
Creating and reviewing attachments with all used roles for further recertification

Oct 2016 - Jun 2018

1 year 9 months

Haar, Germany

Remote

SAP SD/MM Consultant / Business Analyst including Authorization Manager (Freelancer/SAP Consultant) (*part-time/remote)

Company in the financial IT sector

Comprehensive support for SAP SD/MM modules including CRM and various add-ons (like CUNO contract management) including change management and transport management with SAP Solution Manager (SolMan)
Implementing features and applications, change request management in SAP Solution Manager (ChaRM) 7.2
Validating development tasks and deploying to SAP production in collaboration with SAP Basis
Customizing in SAP SD/MM including aATP in pricing, returns processing, and more
Supporting the design and adjustment of SAP OTC (Order To Cash) processes
Providing support in JIRA & TestRail for release processes and service management
Contributing to the authorization concept including role modeling (PFCG) for SAP SD/MM
Handling incidents (tickets) in SAP SD/MM
Project management and change management for applying SAP service packages and CUNO release upgrades
Master data management (SAP MDG/MDM) including data deletion

Oct 2016 - Apr 2017

7 months

Meerbusch, Germany

Remote

SAP SD Consultant / Business Analyst (Freelancer/SAP Consultant) (*Part-time/remote)

Subsidiary of a US-based medical technology company

Business analysis in SAP SD: creating and further processing dispute cases in invoice verification, including advanced return handling, deposit processing, and reusable packaging following the takeover of COVIDIEN Inc.
Invoice verification and creating credit and debit memos in SAP SD
Price analysis and price calculations including price determination in SAP SD
Support in optimizing SAP SD OTC (Order to Cash) processes and aATP (Advanced Available-to-Promise)
Support in data migration in the SD module as well as in developing business model strategy and business process design
Support in procurement management (supplier management) with IVALUA
Support in KMAT including variant configuration for surgical instruments and various medical products, bug fixing in SAP SD/WM
SAP master data analysis and correction of master data records

Oct 2016 - Feb 2017

5 months

Hamburg, Germany

SAP PM Consultant / Business Analyst (Freelancer/SAP Consultant) (*Part-time)

Subsidiary of a Japanese medical technology and medical optics company

Developing the concept for equipment master data maintenance in SAP PM (Plant Maintenance)
Analysis of the current situation in equipment (approx. 80,000 items): identifying individual equipment in SAP, determining relationships, and identifying/deleting duplicates
Support in business process modeling in BPMN 2.0 for the maintenance cycle
Prepare data records in an Excel sheet and upload them to the SAP test system
Validate results and upload them to the SAP production system

May 2016 - Sep 2016

5 months

Darmstadt, Germany

ETL/ERP Consultant / Business Analyst Pricing (Freelancer/ETL/ERP Consultant)

Company in the chemicals, health, life sciences, and performance materials sector

Contributing to pricing data and IT alignment
Creating price analyses and price calculations
Creating reports using the Pentaho Spoon tool (open source)
Pricing data upload into the Global Pricing System (GPS) and then into SAP for more than 5 million SKUs from various systems such as SAP, Tempo, SFDC, Oracle, Microsoft Dynamics, etc.
Support in sales codes, creation and configuration of price lists
Support in cross-company processes, especially in the area of company codes and various ERP systems (SAP and non-SAP)
Performing user acceptance tests (UAT) phase 2 MDGM / PO interface for Research & Appliance within Life Science

Feb 2016 - Mar 2016

2 months

Ottobrunn, Germany

SAP BI/BO Business Analyst (Freelancer/SAP Consultant)

Company for defense and aerospace products and services

Business analysis for the project SAP BW Implementation of One Click
Business analysis and effort estimation as part of presales for the project implementing the SAP BW Administration Cockpit

Mar 2015 - Dec 2015

10 months

Ellerbek, Germany

SAP MM/SD/WM/QM/FI/CO/PPM/PS/HCM Consultant (Freelancer/SAP Consultant)

Subsidiary of a US company for large, medium, and small-scale plants for the oil and gas industry

Consulting on business processes in SAP modules MM/SD/WM/QM/FI/CO/HCM including time tracking (PT) as well as SAP SRM/SCN/SLC/SCM including customizing
Support for the entire SAP landscape (MM, SD, WM, QM, FI, CO, BI, PP, PM, PPM, PS, PSM, HCM, CRM) for over 200 SAP users
Setting up SAP users in SU01 and managing authorizations in SU01, PFCG, and SUIM
Resolving service requests (SRQs) in all SAP topics
HR analysis and optimization of business processes using BI reports
SAP HCM consulting on business processes and support in PA40/PA30/PA20 and PPOME including data deletion
Support in business process modeling in OMS and in BPMN 2.0
SAP SD consulting including support and customizing (variant configuration, price determination, return processing, deposit handling, OTC)
Consulting on business processes in SAP Solution Manager as well as support and incident management in ChaRM 7.2
Support in SAP SD/MM/TM Inet Logistics Transport Management System (TMS)
Support in SAP test management (UAT, functional testing, integration testing, defect management)
Support in IVALUA with eProcurement
Creating new and optimizing existing reports in BI/BO/BW and in SQ01/SQ02/SQ03
SAP BI: data warehouse replication, query tuning, performance improvement
Consulting and support in JIRA & TestRail processes including customizing release processes
Assigning and reviewing authorizations considering SoD in PFCG/SU01/SUIM and SAP central user administration (ZVB)
SoD conflict reporting and SoD risk management with SAP GRC Access Control
Support in SAP Firefighter EAM
Data upload with ZRUN, SHDB, SM35, SM37 and SAP data migration with LSMW
Creating INTRASTAT reports in SQ01
Creating/adapting training materials in SAM-Secova including PowerPoint presentations and videos
Optimizing business processes in the document management system (DMS) and document versioning system (DVS) with ArchiveLink
Project management: preparing/organizing and conducting tests across the entire SAP landscape according to ISTQB standards with a 98% success rate
Project management of the annual inventory from the IT side
Deputy department head acting as holiday cover for the entire IT department with personnel responsibility for 3 employees
Training employees on all SAP topics and creating documentation (German/English)
Further processing of documents in SAP with Smart Forms, printer setup, and output management

Dec 2014 - Feb 2015

3 months

Hamburg, Germany

SAP training as SAP MM Consultant

Alfatraining Bildungszentrum e.K.

SAP01 / SCM500 / SCM600 / SAPCRM / SAPSCM / SCM601 / SCM520 / ADM940 / ADM945 / ADM950 / ADM960 / SCM525 / SCM515 / SCM510 / SCM550 / Solution Manager including certification exam C_TSCM52_66

Apr 2014 - Nov 2014

8 months

Kazan, Russian Federation

IT & SAP Consultant (Freelancer/SAP Consultant)

Regional passenger transport company

Contribution to requirements analysis and planning of SAP implementation
Support in implementing the SAP system and customizing
Entering supplier master data, invoice verification, creating reports, inventory management and introduction of accounting (MM/SD/FI/CO/HCM) including data deletion
SAP Basis administration: upgrade of SAP systems, coordination of release changes, migrations, system monitoring, change management, data migration
SAP SD configuration including variant configuration and pricing
Implementation of features and applications, Change Request Management (ChaRM) with SAP Solution Manager 7.2
Support in modules MM/SD/FI/CO
Conducting tests according to ISTQB standards
Requirements analysis and planning of the IT organization as well as service transition according to ITIL
Windows 7 rollout including printer rollout (subproject management)
Participation in the continuous improvement of quality & governance management
Incident management / 2nd level user and application support (tool: ITSM Remedy)
Team coordination and scheduling of 3 employees

Sep 2013 - Mar 2014

7 months

Kloten, Switzerland

SAP DMS Consultant (Freelancer/SAP Consultant)

International company in the medical technology sector

Planning and coordinating functional and technical adjustments within SAP DMS and SAP DVS
Designing, implementing and shaping processes for the electronic document management system with ArchiveLink and ARIS
Process handling, workflow management, electronic signature (workflow approval process)
Creating/editing document templates in SAP DMS for various international sites
Support in data archiving in the DMS area with d.3 from d.velop
Management of document-related SAP roles in PFCG with subsequent SAP authorization in Lotus Notes
Creation of authorization concepts and user profiles in SAP DMS, management of user profiles and master data (MDM/MDG) including data migration and data deletion
Creating and checking documents with DMX (DocuMatrix)
Setting up SAP RDI interface for printing and archiving including support
Incident management in SAP help desk tool in Lotus Notes as well as change and service request management
Creating/adapting training materials with SAM Secova
Enterprise architecture management / business process modeling in ARIS 7.1 and 9.0, OMS as well as in BPMN 2.0 (Camunda)
Participation in clean-up projects (requests, document types, ARIS models, outdated documents)
Collaboration with SAP IT team, Global Research and Product Development (GRPD) and CAPA team

Feb 2013 - Aug 2013

7 months

Vienna, Austria

Treasury Qualified Service Staff (Freelancer/IT Consultant & Supporter)

Large bank

Creating/editing tickets (incident management according to ITIL V3) in BMC Remedy ITSM for approx. 400 securities traders internationally
Support for various treasury applications such as UBS, Thomson Reuters, Bloomberg, RICOS, CALYPSO, Kondor+, NetFX etc.
Extraction of data from SAP Bank Analyzer (RDL, SDL, accounting) for further processing
Experience with OSPlus (One System Plus) from Finanz Informatik in optimizing business processes
Incident, problem and change management in SAP TR, TRM and SAP CFM
Service transition according to ITIL, conducting quality audits and monitoring
Support in creating field mappings according to ANSI ASC X12 standards
Support in SAP Financial Supply Chain Management (FSCM) for fraud prevention
Error handling, problem resolution and operational project management in JIRA & TestRail
Experience in electronic banking (EBICS) as well as in mobile banking
Preparing and conducting delta analyses for minimizing disruptions and root cause analysis
Experience with data warehouse (DWH): merging data from different sources, data mining
Ticket dispatching to specialist groups and 3rd level support, coordination of an IT technician team of 4 technicians
User and password management for applications such as RICOS, Kondor+, NetFX and IPREO eOrder Book
Voice recording management and support with VOXTRONIC as well as monitoring with GENIOS
Incident, problem and change management during Windows 7 rollout

Aug 2012 - Dec 2012

5 months

Hamburg, Germany

SAP MM Supplier Management Business Analyst (Freelancer/SAP Consultant)

IT service provider of an international company in the commercial vehicle manufacturing sector

Creating/editing tickets including customizing in HelpMatrix Change and ServiceDesk in the area of ITIL v3 Supplier Management for approx. 5,800 SAP users
Customizing and support in SAP SLC (Supplier Lifecycle Management), workflow adjustments in the UI
Registration, data maintenance, qualification and portfolio management of suppliers
SAP MM & SD customizing including variant configuration and pricing, application and process consulting
Contract management & license management in SAP with CUNO Contract Management Suite
Creating/editing/checking/approving workflows in Process Director ReadSoft for purchase orders
Adapting standard specifications with Automotive Open System Architecture (AUTOSAR)
Creating/maintaining/checking supplier master data, warehouse management, invoice verification and inventory management in SAP
SAP MM key user support, SAP SD support, support in modules PS and PSM
SAP master data maintenance: supplier and material master data, master data cleanup and migration including data deletion
Providing the supplier management framework and evaluating new suppliers and contracts

Feb 2012 - Jun 2012

5 months

Schwäbisch Hall, Germany

1st Level Support Staff (Freelancer/IT Consultant & Supporter)

Building Society

Recording and managing incidents (Tools: ITSM) for over 4,000 users
Support for printers (software and hardware), notebooks (hardware and software including Windows 7) and BlackBerry
User administration via Active Directory
Support for Lotus Notes and McAfee
Issuing work orders to internal units or partners
Monitoring equipment deliveries for service requests
Contributing to the continuous improvement of quality & governance management and designing IT processes

Mar 2011 - Dec 2011

10 months

Frankfurt, Germany

2nd Level Support Staff (Freelancer/IT Supporter & Consultant)

Large Bank (Cooperative Bank)

2nd Level Support (incident, problem and change management) for over 7,000 users and 600 applications (Tools: HPSC/HPSM, BMC ITSM Remedy)
Handling incidents and problems in Lotus Notes client/server, Windows client/server, Microsoft Office, Adobe applications and printers
Printer rollout with approx. 4,000 printers
Issuing IMAC/R orders to internal units or partners
Team coordination and dispatching of four technicians
Conducting tests with HP Service Manager
Monitoring SLAs, prioritization and service transition according to ITIL
Participating in quality audits, monitoring and continuous improvement of quality & governance management
Implementing features and applications, change request management (ChaRM) with SAP Solution Manager
Creating documents (SAPscript forms) in SAP transaction SE71 and linking them to the stream server
Installing and configuring performance reports
Supporting operational takeover: SAP MM support including P2P and MM-PUR (procurement, source determination, monitoring) including customizing and data migration
Assisting in designing data extraction from SAP Bank Analyzer (BA) and processing it in other systems
Documenting according to the client's documentation standards

Skills

Experience As It & Business Consultant (Sap Consultant/project Manager/it Supporter)
Experience As Sap Senior Consultant And Sap And Non-sap Authorization Manager And Authorization Expert Including Sod And Audit Testing
Experience In Creating Authorization Concepts And S/4 Hana Authorization Implementation
Experience As Sap Consultant And Business Analyst For Modules Mm/sd As Well As Fi/co/cs/pp/pm/le/lo/wm/dms/grc/crm And Sap Ilm (Sap Information Lifecycle Management)
Experience With Sap S/4 Hana On Cloud And On-premise (Since 02/2018)
Experience With Airc Services Since 2019 With The S/4hana 1909 Version Within Sap S/4 Hana Finance
Experience With Internal Reviews And External Audits According To Iso 9001 And Iso 27001
Experience Conducting Code Audits
Experience With Tools In Security, Identity Management And Governance, Risk And Compliance: Dirx/evidian, Sast Grc Suite/akquinet, Checkaud/ecs/ibs Schreiber, Xams/xiting, Sast Grc Suite/sivis
Experience With Oneidentity In Designing And Implementing Iam Concepts, It Security And Iam Solutions
Experience With Data Migration, Business Model Strategy, Business Process Analysis Tools, Business Process Design And Requirements Analysis
Experience With Workflow Management, Including Process Director
Experience With Contract Management Process Using Cuno And Cucontract In Sap
Experience With Customizing In Sap Mm (Incl. P2p) And Sd (Incl. O2c) And Creating Concepts For Requested Functions In Sap Sd/mm
Experience In Sap Sd With Variant Configuration And Pricing, Extended Returns Handling, Deposit Handling And Reusable Packaging
Experience With Business Function In Sap S/4hana Sd/pp: Advanced Available-to-promise (Aatp)
Experience In Process Optimization And Design In Sap Sd (Administration, Maintenance)
Experience In Design, Implementation And Operation Of Sap Sd/o2c (Order To Cash)
Experience In Sap Supplier Relationship Manager (Srm), Including Contract Management
Experience In Sap Supply Chain Management (Scm), Including Customizing
Experience With Ivalua Procurement Management (Incl. Supplier Management)
Experience With Salesforce
Experience With Sap Cm, Including Coe And Digital Routing
Experience With Sap Enterprise Asset Management (Eam), Including Intelligent Asset Management And Sap Asset Performance Management
Experience In Sap Qm (Quality Management) Focusing On Distribution Centers & Logistics
Experience With Sap Hcm, Including Time Recording With Cats
Experience With Hcm Successfactors And Talentsoft
Experience In Sap Maintenance With Modules Pm/cs/ps
Experience With Sap Netweaver 7.4, Including Sap Bi Release 7.4 (Formerly Business Information Warehouse/bw, Data Warehouse Applications/dw) And Microsoft Bi
Experience In Sap Authorization Management In Su01 And Suim Considering Sod (Segregation Of Duties) And Creating/changing Roles In Pfcg (Sap Central User Administration)
Experience With Sap Iam Identity & Access Management, Including Cloud
Experience In Adjusting Sap Systems In The Area Of Sap Security (Adm950 Secure Sap System Management And Adm960 Sap Netweaver Application Server Security)
Experience With Sam-secova In Creating/adapting Training Materials, Including Powerpoint Presentations, Videos And Other Documents For Employee Training And Instruction, Accident Management And Occupational Safety
Experience In Technical Implementation Of It Security Measures (Issue And Risk Management)
Experience In Adapting/extending Iam Processes According To The Changing Application Landscape, Especially Focusing On Cloud Applications
Experience In Integrating Process Steps To Improve Governance
Experience With Analyzing Sap Authorizations And Roles Using Se16n And Various Tables
Experience With Sap S/4 Hana Authorizations In Coordination With Business Departments
Experience In Sod Conflict Reporting And Sod Risk Management With Sap Grc Access Control, Including Internal Control System (Ics) And Information Security Management System (Isms)
Experience In Creating Authorization Concepts Following Sod Principles In Sap And Non-sap Areas
Experience With Sap Car (Customer Activity Repository)
Experience In Modeling And Documenting Business Processes With Microsoft Visio
Experience With Sap Hcm Support In Pa40/pa30/pa20 And Ppome
Experience With Reporting In Bi/bo/bw And In Sq01/sq02/sq03 And Further Processing In Excel
Experience With Dmx (Documatrix) In Document Creation And Review And Bug Fixing
Experience With Sap Payments
Experience With Sap Treasury And Risk Management (Sap Tr And Sap Trm)
Experience With Cross Company Processes, Especially Related To Company Codes And Various Erp Systems (Sap And Non-sap)
Experience With Sap Portfolio And Project Management (Sap Ppm)
Experience With Sap Data Upload Using Zrun (Custom Development), Shdb, Sm35 And Sm37 And Sap Data Migration With Lsmw
Experience With Business Consolidation (Sem-bcs) To Determine A Company's Or Organizational Unit's Financial Position And Present It For Internal And External Group Reporting
Experience With Sap Solution Manager (Solman): Implementation Of Features And Applications, Change Request Management (Charm), Sap Slc (Supplier Lifecycle Management)
Experience With Process Director By Readsoft (Sap Add-on) And Rs2 By Ramsauer & Stürmer Business Software (Sap Add-on)
Experience With Sap Abap 4 And Sap Basis Administration
Experience With Various Tools In Enterprise Architecture Management, Business Process Modeling, Administration And Management Like Aris (Software Ag) And Bpmn 2.0 (Camunda)
Experience With Jira And Testrail (Modeling, Administration, Management)
Experience In Sap Test Management In Creating And Coordinating Functional Tests, System Integration Tests And User Acceptance Tests (Uat), Creating Test Packages Based On The Test Catalog, Extending The Test Catalog With Additional Test Cases (E.g. Ifrs16), Test Documentation And Defect Management
Experience With Various Document Management Systems Like Sap Dms, D.3 Solution, Doxis4, Rs2
Experience With Project Management Using Methods Like Hermes5, Prince2, Pmi, Ipma
Experience With Agile Approaches (Scrum, Esafe)
Experience In Sap Support And Rollouts With Up To 7,000 Users
Experience In Itil V3 Operation Management, Incident And Problem Management
Experience In Service Transition According To Itil, Quality Audits And Monitoring
Experience With Continuous Improvement Of Quality & Governance Management
Experience In Designing And Implementing It-related Processes
Experience With Various Helpdesk Tools (Hpsm, Itsm Bmc Remedy Including Configuration, Tivoli, Etc.)
Experience With Microsoft Office (Word/excel/access) And Microsoft Visio
Experience With Sap Erp (Ecc) 6.0 Ehp8 (Mm/sd/fi/co/pm/qm/cs/ps/hcm/dms/grc) Including S/4 Hana (Since 02/2019)
Experience In Sap Authorization Management In Su01 And Suim With Sod (Segregation Of Duties)
Experience In Sod Conflict Reporting And Sod Risk Management With Sap Grc Access Control Including Ics And Isms
Experience With Process Director V7.01.01 By Readsoft And Rs2 By Ramsauer & Stürmer Business Software
Experience In Creating, Maintaining And Reviewing Supplier Master Data (Mdm/mdg)
Experience In Warehouse Management, Invoice Verification And Creating Reports
Experience In Application And Process Consulting, Inventory Management, Authorizations And Procurement In Sap