Elisabeth (Seele) Lauer
SAP Berechtigungs Consultant
Experience
SAP-Berechtigungs-Support
Würth-IT
2nd and 3rd Level user management support. Monitoring network users and AD employees. Handling tickets via ITSM. User creation based on complex requirements, supporting 50 SAP systems.
SAP Berechtigungs-Support
Transnet BW
Part-Time support focusing on 2nd and 3rd Level requests. Role development and adjustment. Managing approximately 1,500 users and 20 systems.
SAP-Authorization-Expert
Edscha Holding GmbH
Focused on user support via OTRS. Role modification, process creation using Solution Manager, test and quality management. Managed around 1,000 users globally, working with 8 SAP-ERP systems.
SAP-Authorization-Expert
NKT GmbH & Co. KG
Supported business processes and solutions focusing on user support and training via Teams. Role analysis and adaptation, project assistance including vendor acquisition projects. Managed about 2,000 users globally.
SAP-Senior-Authorization-Expert
Carl Zeiss AG
Role redesign, user management, license and audit focus. Key user training and support. Oversaw rollout of CRM projects, supported ITSM suite for customer support, monitoring, and handling 12,000 users.
SAP-Basis-Administration
Herrenknecht AG
SAP system monitoring, notes and security patches application, help desk training, and basis administration. Created blueprint in collaboration with SAP and iSeries.
SAP-Basis-Administration
BG-phoenics GmbH
Security and SOX-compliant authorization distribution across 20-30 SAP servers. Managed user helpdesk second-level support and ITIL-driven processes.
SAP-Basis-Administration
Alpine Electronics GmbH
Maintained SAP environment with focus on authorization and user-help-desk. SAP infrastructure restructuring, DB2 to Oracle migration, and system backups.
User-Help-Desk Support
Knorr Bremse GmbH
Managed 2nd-level support adjusting 6,500 roles for 14,000 users. Compliance with SOD guidelines, English project communication.
SAP-Systemlandschaft Supervision
Brita Wasserfilter GmbH
Supervised SAP landscape, supported outsourced hardware, led SAP system procurement and rollout. Developed new authorization concepts and coordinated helpdesk support.
ERP-System Supervision
Production Facilities Rosenheim
Managed ERP system monitoring, data reporting, user support, and oversaw PDM system procurement project.
Backup Systems Management
Availability Services
Ensured high availability for backup clients, maintained security, and executed system updates and patches.
Systemadministration
IT-Dienstleister Outsourcing Berlin
Managed AS400 machines, introduced ITIL, transitioned network environments, and provided user help desk.
Security Planning
Finance Services Cologne
Developed disaster recovery plans, system analysis, and SAN concept introduction. Managed large PC rollout and user structure updates.
Internet Project and System Management
PGM Art World München
Developed internet presence, system administration, and network infrastructure migration. User training and operational process optimization.
Teamleitung AS400/390 Info-Systeme
CHS-Electronics GmbH
Led AS400/390 info-systems, RZ relocation, and ERP system implementation. Supported European branches with Citrix/ APPC.
Project Management and Systems Build
Dr. Martens AirWair GmbH
Developed IT infrastructure and systems for firm group, implemented software, provided user training, and supported multimedia setup for trade shows.