Sai Ketan Sevenkar - Operations Support Specialist

Q: Where is Sai based?

Sai is based in Hamburg, Germany .

Q: What languages does Sai speak?

Sai speaks the following languages: Hindi (Native), English (Advanced), German (Elementary) .

Q: How many years of experience does Sai have?

Sai has at least 9 years of experience. During this time, Sai has worked in at least 8 different roles and for 2 different companies . The average length of individual experience is 1 year and 1 month . Note that Sai may not have shared all experience and actually has more experience.

Q: What is Sai's latest experience?

Sai's most recent position is CPEX (Customer Packaging Experience) at Amazon Development Center .

Q: What companies has Sai worked for in recent years?

In recent years, Sai has worked for Amazon Development Center .

Q: Which industries is Sai most experienced in?

Sai is most experienced in industries like Transportation and Logistics , Retail , and Information Technology (IT) . Sai also has some experience in Education .

Q: Which business areas is Sai most experienced in?

Sai is most experienced in business areas like Information Technology (IT) , Operations , and Quality Assurance (QA) . Sai also has some experience in Supply Chain Management , Product Development , and Research and Development (R&D) .

Q: Which industries has Sai worked in recently?

Sai has recently worked in industries like Transportation and Logistics , Retail , and Information Technology (IT) .

Q: Which business areas has Sai worked in recently?

Sai has recently worked in business areas like Operations , Quality Assurance (QA) , and Supply Chain Management .

Recommended expert

Hamburg, Germany

Experience

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

CPEX (Customer Packaging Experience)

Amazon Development Center

Provided packaging classification annotations for pressure sensitivity to reduce damage during robotic picking
Identified polybag-eligible ASINs, reducing manual handling and FC testing efforts through quick visual inspections
Contributed to increasing testing efficiency by certifying ASINs for polybag shipping and eliminating unnecessary picking, testing, and stowing

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Cardinal (Chute-fed Robotic Packing System)

Amazon Development Center

Annotated product shapes, sizes, and bin positions for Amazon’s Cardinal robotic work-cell, ensuring safe placement into Go Carts using AI-based spatial analysis
Supported functions such as singulation, identifying, sizing, picking, sorting, planning and placing packages into containers, and tracking fill volume, including defect detection, work-cell safety, and exception handling

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Nike/Hercules (Robotics Video Annotation)

Amazon Development Center

Led a team in annotating video data to enhance Amazon’s Hercules robotic navigation, increasing robotic picking accuracy by 18%
Documented Amazon Robotics’ Hercules robot features, including a 7.75 inch tall design lifting 1250 pounds with 50% fewer components to optimize fulfillment center space and efficiency

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Operations Support Specialist

Amazon Development Center

Managed a team of 20–30 associates, enhancing productivity by 30% through training, performance reviews, and mentorship
Led AI/ML data annotation initiatives including video, image, and robotic pipeline data across multiple high-impact projects
Directed ML data annotation projects (Nike Hercules, Robin, Sparrow), ensuring 98%+ quality adherence and on-time delivery
Annotated 10,000+ images/videos used in robotic picking, packaging pressure calibration, and queue monitoring
Created SOPs, onboarding material, and QA feedback loops to streamline workflow and reduce annotation defects by 20%
Built automated dashboards in Excel/Power BI for tracking KPIs, SLA breaches, and project status updates
Provided weekly and monthly reports to senior leadership with insights into accuracy, performance, and risk mitigation
Used Excel trackers to manage task flow, escalate risks, and align projects with strategic goals
Reduced new hire ramp-up time by 40% by designing a comprehensive onboarding and training framework
Designed and implemented customized training programs to improve individual capabilities and overall team performance
Analyzed customer feedback to refine workflows and ensure the team met or exceeded SLAs and customer satisfaction metrics by 50% over 3 months
Directed multiple machine learning pilots and data operations projects, ensuring on-time delivery and high-quality outputs
Collaborated with training and nesting teams to streamline onboarding processes and enable quick integration of new associates
Utilized data analytics and dashboards to monitor KPIs, assess team performance, and generate actionable insights

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Robin (Conveyor Belt Image Annotation)

Amazon Development Center

Annotated conveyor belt images for robotic arm training, focusing on object detection, spacing, and orientation for accurate picking and grip alignment
Applied key lessons including extensive data collection for A/B testing and continuous model retraining, early investment in simulation for parallel testing and automated ground truth, and prioritizing offboard tooling software for spatial data visualization and AI model evaluation

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Sparrow (AI Robotic Picking)

Amazon Development Center

Supported development of Amazon’s Sparrow robotic system by annotating object categories, orientations, and tracking error cases for model retraining
Contributed to automating fundamental fulfillment center capabilities such as product movement, handling, sorting, identification, and storage through advanced computer vision and AI annotations

Dec 2018 - Dec 2024

6 years 1 month

Hyderabad, India

Truck Queue

Amazon Development Center

Annotated still images from surveillance cameras to estimate queue fullness at Cross Docks and Fulfillment Centers in real time
Provided metrics and triggered alerts when queues exceeded thresholds to prevent congestion, traffic violations, and legal issues while optimizing truck arrival times and site operations

Jun 2015 - Jul 2018

3 years 2 months

Hyderabad, India

Bachelor of Commerce in Computer Applications

Wesley Degree College

Summary

Adaptable and results-oriented AI operations and project specialist with 6+ years of experience at Amazon, leading end-to-end machine learning data annotation projects, streamlining operations, and managing cross-functional teams. Adept at building dashboards, reporting performance insights, and driving SLA and KPI improvements. Experienced in coordinating AI robotics data pipelines, team onboarding, and stakeholder reporting. Passionate about enabling AI development through structured data and operational excellence.

Skills

Data Annotation
Ml Model Qa
Annotation Tools
Computer Vision Support
Excel
Power Bi
Data-driven Decision Making
Data Analysis
Kpi Tracking
Root Cause Analysis
Sla Monitoring
Quality Assurance And Control
Workflow Design
Operations Management
Auditing And Defect Management
Project Coordination
Sop Development
Custom Annotation Platforms
Stakeholder Reporting

Languages

Hindi

Native

English

Advanced

German

Elementary

Education

Jun 2015 - Jul 2018

Wesley Degree College

Bachelor of Commerce · Computer Applications · Hyderabad, India

Profile

Created

September 2025

Last Update

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Sai based?

Sai is based in Hamburg, Germany.

What languages does Sai speak?

Sai speaks the following languages: Hindi (Native), English (Advanced), German (Elementary).

How many years of experience does Sai have?

Sai has at least 9 years of experience. During this time, Sai has worked in at least 8 different roles and for 2 different companies. The average length of individual experience is 1 year and 1 month. Note that Sai may not have shared all experience and actually has more experience.

What roles would Sai be best suited for?

Based on recent experience, Sai would be well-suited for roles such as: CPEX (Customer Packaging Experience), Cardinal (Chute-fed Robotic Packing System), Nike/Hercules (Robotics Video Annotation).

What is Sai's latest experience?

Sai's most recent position is CPEX (Customer Packaging Experience) at Amazon Development Center.

What companies has Sai worked for in recent years?

In recent years, Sai has worked for Amazon Development Center.

Which industries is Sai most experienced in?

Sai is most experienced in industries like Transportation and Logistics, Retail, and Information Technology (IT). Sai also has some experience in Education.

Which business areas is Sai most experienced in?

Sai is most experienced in business areas like Information Technology (IT), Operations, and Quality Assurance (QA). Sai also has some experience in Supply Chain Management, Product Development, and Research and Development (R&D).

Which industries has Sai worked in recently?

Sai has recently worked in industries like Transportation and Logistics, Retail, and Information Technology (IT).

Which business areas has Sai worked in recently?

Sai has recently worked in business areas like Operations, Quality Assurance (QA), and Supply Chain Management.

What is Sai's education?

Sai holds a Bachelor in Computer Applications from Wesley Degree College.

What is the availability of Sai?

Sai is immediately available full-time for suitable projects.

What is the rate of Sai?

Sai's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Sai?

To hire Sai, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Market avg: 810-970 €

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

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Experience

CPEX (Customer Packaging Experience)

Amazon Development Center

Cardinal (Chute-fed Robotic Packing System)

Amazon Development Center

Nike/Hercules (Robotics Video Annotation)

Amazon Development Center

Operations Support Specialist

Amazon Development Center

Robin (Conveyor Belt Image Annotation)

Amazon Development Center

Sparrow (AI Robotic Picking)

Amazon Development Center

Truck Queue

Amazon Development Center

Bachelor of Commerce in Computer Applications

Wesley Degree College

Summary

Skills

Languages

Education

Wesley Degree College

Bachelor of Commerce · Computer Applications · Hyderabad, India

Profile

Frequently asked questions

Where is Sai based?

What languages does Sai speak?

How many years of experience does Sai have?

What roles would Sai be best suited for?

What is Sai's latest experience?

What companies has Sai worked for in recent years?

Which industries is Sai most experienced in?

Which business areas is Sai most experienced in?

Which industries has Sai worked in recently?

Which business areas has Sai worked in recently?

What is Sai's education?

What is the availability of Sai?

What is the rate of Sai?

How to hire Sai?

Average rates for similar positions

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