Oana Nicoleanu
Operating Model & Strategy Execution Partner
Experience
Operating Model & Strategy Execution Partner
Independent Consultant
- Help scaling organisations build operating systems, OKR structures, and cross-functional governance
- Develop leadership frameworks that strengthen performance, accountability, and service culture
- Support CEOs by running the execution engine so they can focus on vision and growth
Head of Strategy Execution
Lottoland
Strengthened organisational alignment, delivery discipline, and leadership accountability.
- Ran enterprise-wide operational execution across 12+ departments including Product, Marketing, BI, UX, Compliance, Finance, Legal and Commercial
- Introduced and scaled OKRs, lifting achievement from 60% → 85%
- Implemented a data-driven operating rhythm: 1 metric + 1 blocker + 1 action
- Established Strategic PMO to systematise delivery, unblock dependencies, and coordinate priorities
- Embedded scalable execution through Jira, CRM integrations, and automated workflows
- Partnered with executive leadership to resolve cross-functional blockers and protect delivery timelines
Head of Commercial Operations
Lottoland
Led a global team of 20+ across Marketing, Marketing Project Coordination & Tech Ops and improved cross-market delivery speed, accuracy, and accountability.
- Built a Target Operating Model that improved execution pace, ownership & cross-market consistency
- Unified planning and ownership across markets to support revenue-led priorities
- Automated marketing delivery via Jira, eliminating manual steps and reducing errors
- Governed MarTech including Salesforce MC, Optimove, OtherLevels, Acoustic
- Trained teams on KPI ownership for retention, upsell & cross-sell success
Head of Marketing Innovation
Lottoland
Strengthened customer performance through data-led segmentation and personalisation.
- Delivered up to +15% NGR uplift in priority markets
- Achieved up to +30% conversion improvements through experimentation
- Implemented Salesforce MC automation & real-time engagement
- Embedded test-and-learn execution with BI & Product partnership
Marketing Innovation Manager
Lottoland
- +30% conversion uplift
- +20% VIP retention
- +15% cross-sell gains
Marketing Innovation & CRM Ops Manager
Gala Coral
- Reduced CRM build effort ~30%
- Launched real-time marketing capabilities
Project Delivery & Business Analysis
Gala Coral; Intelligent Payments; Bancpost
- Led compliance and quarterly release execution in regulated environments
Summary
I turn vision into operational reality. I focus on the practical side of scaling: clear goals, simple operating routines, and teams that know exactly what they’re accountable for.
I’ve spent the last several years building OKRs, operating models, and cross-functional ways of working that make execution faster and more predictable. My role is usually to take pressure off the founder or leadership team by running the day-to-day engine so they can focus on the bigger strategic pieces.
Skills
Execution & Ops
- Strategy Execution & Operating Models — Okrs, Enterprise Alignment, Decision Governance
- Pmo Leadership — Cross-functional Delivery, Risk & Dependency Management, Cadence Planning
- Delivery Culture — Accountability Systems, Role Clarity, Escalation Discipline
- Data-driven Execution — Kpis, Dashboarding, Insights-to-actions Feedback Loops
People & Tools
- Leadership & Change Adoption — Coaching, Trust Building, Transformation Support
- Tools & Systems — Salesforce Mc, Otherlevels, Optimove, Sendwithus, Zapier, Google Adwords, Jira (With Automation), Confluence, Amplitude, Microstrategy, Okr Tooling
Languages
Education
Romanian Banking Institute
Financial-Banking Management · Financial-Banking Management · Bucharest, Romania
Certifications & licenses
Project Management Certification
Romania
Profile
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