Markus Michnik - IT Product Owner

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Berlin, Germany

Experience

Apr 2023 - Aug 2023

5 months

IT Product Owner

Flightright GmbH

Optimization of processes in the internal CRM system
Product management
Scrum
Kanban
Requirement management
Process analysis and optimization
Camunda

Mar 2023 - Apr 2023

2 months

IT Consultant

ADAC GmbH

Project scoping for a new IT product
Software architecture
Requirement management
Process analysis and optimization

Oct 2022 - Dec 2022

3 months

Zoho One Low Code Software Architect

Rhenus Automotive SE

Optimization of business processes using Zoho Creator
Low Code development (Zoho Creator)
Software architecture
Requirement management
Process analysis and optimization

Aug 2022 - Oct 2022

3 months

Zoho One Low Code Software Architect

YESSS Agency

Set up Zoho CRM and marketing automation
Low Code development (Zoho One)
Software architecture
Requirement management
Process analysis and optimization

Jul 2022 - Feb 2023

8 months

Zoho One Low Code Software Architect

Rabe-Ero GmbH

Optimization of processes at the construction company using Zoho One
Low Code development (Zoho One)
Software architecture
Requirement management
Process analysis and optimization

Mar 2022 - Present

3 years 5 months

Zoho One Low Code Software Architect

Verlag Apercu

Optimization of publisher processes using Zoho One
Low Code development (Zoho One)
Software architecture
Requirement management
Process analysis and optimization

Dec 2020 - Feb 2021

3 months

Low Code Software Architect

Low Code company (can’t be named)

Implementation of a Low Code software solution for a German authority
Low Code development
Software architecture
Requirement management
Process analysis and optimization

Aug 2020 - Sep 2021

1 year 2 months

Requirement Engineer

IT4IPM GmbH

Digitalization of GEMA customer processes and improvement of the GEMA portal
Requirement management
Process analysis and optimization

Sep 2019 - Jun 2020

10 months

IT Product Management

Com Office GmbH

Improving the Standesamt24.de product and streamlining internal order management processes
Requirement management
Data analysis
Agile product management
Test management
Process analysis and optimization

Feb 2019 - Jan 2020

1 year

IT Consultant

Seniovo GmbH

Automating and optimizing Zoho CRM processes and creating a sales application
Requirement management
Data analysis
CRM development

Jan 2019 - Mar 2019

3 months

IT Consultant

Ambulante Sozialpädagogik Charlottenburg e.V.

Digitalization of client management by introducing a new software
Requirement management
Data analysis
Software evaluation

Nov 2018 - Dec 2018

2 months

IT Product Designer

mc-quadrat

Concepting the development of web applications, iOS and Android apps
Requirement management
Data analysis
Process analysis

May 2018 - Jan 2020

1 year 9 months

Technical Marketing Consultant

ALSO Cloud Oy

IT support for creating digital marketing campaigns by building landing pages, setting up marketing tracking and automations, and improving project management
Requirement management
Data analysis
Agile product management
Test management
Process analysis and optimization

Feb 2018 - Aug 2018

7 months

Remote

IT Product Manager

MVP Factory

Managing and coordinating a remote design team for web applications on iOS, Android, and desktop
Requirement management
Data analysis
Agile product management
Process analysis
Wireframing

Sep 2017 - Jan 2018

5 months

Senior IT Product Manager

Plista GmbH

Platform for data-driven native advertising with over 200 employees
Improving and maintaining the in-house software solution and processes for publishers and the publisher support team
Improving UX/UI
Requirements management and product/project planning
Evaluating new business ideas

Aug 2015 - Jul 2017

2 years

IT Product Manager

Flightright GmbH

Flight legal advice service with about 80 employees
Company supports customers online by enforcing claims against airlines after flight cancellations or delays
Improving and maintaining the in-house software solution and processes across departments:
Interface with lawyers and airlines
Legal development
Internal case assessment
B2B
Improving the UX/UI of in-house solutions
Data analysis of business success and process efficiency
Requirements management and product/project planning and control
Managing B2B campaigns via multiple channels including data analysis

Aug 2008 - Apr 2014

5 years 9 months

Working Student Software Developer and Junior Business Analyst

ckc group

IT and business consulting with about €40M turnover in 2014 and 500 employees
Leading consulting for automotive, banking, insurance, aerospace, retail, and logistics
Software development for external and in-house projects
Process analysis and support in project management, change management, requirement management, and test management
In-house research on employer branding

Summary

I'm a freelance product and software developer who dedicates his life to creating great software products. My goal is to build solutions that give the end user the value they deserve. I have already worked in different parts of a software life cycle. I gained experience in requirement management, project/product management, backend and frontend programming, and test management. I love being challenged by new topics and issues. I'm not just a project manager, product manager, business analyst, or programmer. I'm someone who does whatever needs to be done to ensure a project's success.