Markus Michnik - IT Product Owner

Berlin, Germany

Experience

Apr 2023 - Aug 2023

5 months

IT Product Owner

Flightright GmbH

Optimization of processes of the internal CRM system
product management
Scrum
Kanban
requirement management
process analysis and optimization
Camunda

Mar 2023 - Apr 2023

2 months

IT consultant

ADAC GmbH

Project scoping for a new IT product
software architecture
requirement management
process analysis and optimization

Oct 2022 - Dec 2022

3 months

Zoho One Low Code Software Architect

Rhenus Automotive SE

Optimization of business processes by using Zoho Creator
Low Code development (Zoho Creator)
software architecture
requirement management
process analysis and optimization

Aug 2022 - Oct 2022

3 months

Zoho One Low Code Software Architect

YESSS Agency

Setup the Zoho CRM and Marketing Automation
Low Code development (Zoho One)
software architecture
requirement management
process analysis and optimization

Jul 2022 - Feb 2023

8 months

Zoho One Low Code Software Architect

Rabe-Ero GmbH

Optimization of processes of the construction company by using Zoho One
Low Code development (Zoho One)
software architecture
requirement management
process analysis and optimization

Mar 2022 - Present

3 years 4 months

Zoho One Low Code Software Architect

Verlag Apercu

Optimization of publisher processes by using Zoho One
Low Code development (Zoho One)
software architecture
requirement management
process analysis and optimization

Dec 2020 - Feb 2021

3 months

Low Code Software Architect

Low Code company (can’t be named)

Implementation of a Low Code software solution for a German authority
Low Code development
software architecture
requirement management
process analysis and optimization

Aug 2020 - Sep 2021

1 year 2 months

Requirement Engineer

IT4IPM GmbH

Digitalization of GEMA customer processes and improving the GEMA portal
requirement management
process analysis and optimization

Sep 2019 - Jun 2020

10 months

IT Product Management

Com Office GmbH

Improving the Standesamt24.de product and streamline the internal order management processes
requirement management
data analysis
agile product management
testmanagement
process analysis and optimization

Feb 2019 - Jan 2020

1 year

IT Consultant

Seniovo GmbH

Automate and optimize the Zoho CRM processes and create a Sales application
requirement management
data analysis
CRM development

Jan 2019 - Mar 2019

3 months

IT Consultant

Ambulante Sozialpädagogik Charlottenburg e.V.

Digitalisation of the client management by introducing a new software
requirement management
data analysis
software evaluation

Nov 2018 - Dec 2019

2 months

IT Product Designer

mc-quadrat

Concepting the development web applications, iOS und Android apps
requirement management
data analysis
process analysis

May 2018 - Jan 2020

1 year 9 months

Technical Marketing Consultant

ALSO Cloud Oy

IT Support for the creation of digital marketing campaigns by creating landing pages, introduce marketing tracking and automations and improving the project management
requirement management
data analysis
agile product management
testmanagement
process analysis and optimization

Feb 2018 - Aug 2018

7 months

Remote

IT Product Manager

MVP Factory

Manage and coordinate a remote design team for the design of web application for iOS, Android and Desktop
requirement management
data analysis
agile product management
process analysis
wireframing

Sep 2017 - Jan 2018

5 months

Senior IT Product Manager

Plista GmbH

Platform for data-driven Native Advertising with more than 200 employees.
Improving and maintaining of the in-house software solution and processes for publisher and the publisher support team.
Improving the UX/UI.
Requirements management and product/project planning.
Evaluating of new business ideas.

Aug 2015 - Jul 2017

2 years

IT Product Manager

Flightright GmbH

Flight legal advice service with circa 80 employees.
Company supports customer online by enforcing their claims against airlines after flight cancellations or delays.
Improving and Maintaining of the in-house software solution and of processes in different departments:
Interface with lawyers and airlines
Legal Development
Internal case assessment
B2B
Improving the UX/UI of those in-house solutions.
Data Analyzing of business success and process efficiency.
Requirements management and product/project planning and controlling.
Managing of B2B campaigns via multiple channels incl. Data analysis.

Aug 2008 - Apr 2014

5 years 9 months

Working Student Software Developer and Junior Business Analyst

ckc group

IT- and business consulting, about 40 Mio. € turnover in 2014 with 500 employees.
Leading consulting for automotive, banking, insurance, aerospace, retail and logistics.
Software developing for external and in-house projects.
Process analysis and assistance of the project management, change management, requirement management and test management.
Research about employer branding in-house.

Summary

I'm a freelance product and software developer who dedicates his life to create great software products. My goal is to create solutions which brings the end user the value he deserves. I already worked in different parts of a software life cycle. I gained experience in requirement management, project/product management, backend and frontend programming and test management. I love to be confronted with new topics and issues. I'm not just a project manager, product manager, business analyst or programmer. I'm someone who is doing whatever needs to be done to ensure the success of a project.