Leslie (Les) Rowe

Certificate of Completion

Leslie Rowe
Munich, Germany

Experience

May 2024 - Jul 2024
3 months
Germany

Test Manager

Vector QA

Leading onshore (4) and offshore teams (7), guiding the QA process, test planning and analysis. My aim is bridging the technical and business aspects of SDLC for all parties.

Engaging with Chat GPT and Open AI products for software QA.

Prototyping AI enhanced QA solutions (BPMN) and test coverage estimation (Approximately 65% improvement in efficiency over 3 months of LM assisted training).

Utilizing opensource AI tools for user stories generation, automated regression testing, test case, process optimization and test data creation.

Oct 2023 - May 2024
8 months
Germany

Test Specialist

Vector QA

  • Utilized Chat GPT and other OpenAI products to develop prototypes for QA solutions
  • Integrated existing and legacy testing methods with open-source AI tools
  • Managed a diverse group of specialists to refine tools across all phases of the SDLC
Jun 2019 - Jun 2023
4 years 1 month
Germany

Senior QA

Mitel GmbH

Testing integration, compatibility, regression, functional, system integration and UAT testing for multidevice platform with ongoing product releases. Operating both functional and non-functional testing of multiplatform solutions (requirements documents and design - (BPMN)).

Platforms including web applications, mobile and desktop apps using a selection of tools including JIRA, Appium, Postman, Kubernetes, TeamCity, CI/CD (TeamCity/GitLab), SAP CRM, JavaScript, 3UTools, Android Studio, Java. Stack included OSX, IOS, Android, Windows and Linux.

Automated user interface using Selenium Web (Python, JSON), Ranorex and Project Test.

Working with and providing guidance and control for offshore teams, reporting, defining KPIs, process review and definition. Confirmation of adherence to principles of the SAFe and Agile frameworks.

Jan 2019 - Apr 2019
4 months
Germany

Test Analyst

Telefónica Germany

  • Generated reports for mobile services misuse and tested user authentication solutions
  • Increased accuracy of revenue assurance activities by 95% and reduced financial loss risk by 30% (projected)
  • Used SALCUS, JIRA for test cases creation, execution and reporting
Apr 2018 - Sep 2018
6 months
United Kingdom

QA Test Lead

Jaguar Land Rover

Investigation and development of a waterfall-based QA solutions framework. testing end to end functions of vehicle production. SAP integration with CRM to MM & SD (Production Ordering and Materials Solution) and some FI/CO (OM Payments).

Implemented HP ALM for test ownership, defect tracking, and business requirements documents, coverage, reports etc.

MES, HMI, HiL, SAP CRM, BiW, digital controls verification.

Combined functional and technical testing through the business workflow (Visio, Lucid).

Optimized reporting, reducing spurious and duplicated defect creation by 25%.

Feb 2016 - Mar 2018
2 years 2 months
United Kingdom

QA Analyst

E.ON UK

IVR PCI Call Recording, Telephony, HP ALM, specifications, requirements generation, test execution, defect reporting, and triage management reporting.

Test case creation from requirements, test strategy and approach.

Testing UAT with business and friendly user groups. Contact center etc.

Geneva Billing System, Test Laboratory, IVR, VM (Doker/Kubernetes), PCI, Call Recording, Telephony, HP ALM, Docker, JIRA, Loki, Smart Meter testing (Java & Python), IVR/Bot testing, Payments, Billing/CRM testing, System testing.

Nov 2014 - Dec 2015
1 year 2 months
United Kingdom

QA Lead

ESP Systex Group

  • Manage both the creation and operation of a new testing team
  • CMS, Web Portal, Vantive CRM Solutions, JIRA, Zephyr, Regulatory Testing (WCAG)
  • Facilitating communication with internal teams and external stakeholders
Apr 2014 - Oct 2014
7 months
United Kingdom

Senior Test Analyst

KCOM Group PLC

SAP PI, ERP, Billing, CRM provisioning, banking interfaces, debt escalation, and stakeholder management. (Security Cleared)

Oct 2013 - Jan 2014
4 months
United Kingdom

SAP Finance Tester

Service Birmingham

SIT testing payments system upgrade, SAP CRM, SAP FI/CO, infrastructure and functional testing, and regulatory compliance verification.

Oct 2012 - Sep 2013
1 year
Czech Republic

Technical Tester

DHL

Focused on testing E2E messaging systems, international corporate payments, and regulatory adherence on supply chain services at the DHL Global Data Centre.

Jul 2012 - Sep 2012
3 months
United Kingdom

Test Analyst

William Hill Online

Created test approaches, strategies, and executed test cases for online gaming services.

Nov 2011 - Jun 2012
8 months
Sweden

API Tester

Tele 2

Integration testing for Siebel 8.1 CRM, Web Methods, and other subsystems.

May 2011 - Oct 2011
6 months

Test Manager

EACI (European Commission)

Managed QA process and resources for legacy system replacement project.

Nov 2010 - Apr 2011
6 months
Germany

Lead Tester

Sony TVTV

Managed testing for large-scale import mediation and supply of EPG data.

Aug 2010 - Oct 2010
3 months
United Kingdom

UAT Test Analyst

Capita/Birmingham Council

Operated the UAT phase of the Customer First Transformation Project.

Aug 2009 - Jul 2010
1 year
United Kingdom

BRT Test Analyst

Hutchison 3G

Developed and executed test plans for the My3 customer account management system.

Jun 2008 - Aug 2009
1 year 3 months
United Kingdom

Senior Test Analyst

Insolvency Service Gov

Managed testing for government body projects, including data workflows and batch processes. (Security Cleared)

Feb 2006 - Jun 2008
2 years 5 months
United Kingdom

Senior Test Lead

Siemens / Roke Manor Research

Build and test the extension of the London Congestion Charging System, HiL, DOORS

Jul 2005 - Jan 2006
7 months
United Kingdom

Test Lead

N-Power

Assisted in testing customer journey business processes and external API testing.

Sep 2004 - Jul 2005
11 months
Netherlands

Test Analyst

UPS-SCS

Functional and technical testing for Java web applications and Oracle databases.

Jul 2001 - Dec 2003
1 year 6 months

Technical Tester

ONE Telekom

C4One (Custom CRM Package, Geneva 4.2, 5.1, 5.2 Unix (Tru 64), AMD HLR, Provisioning, Oracle, SQL, Unix Script Automation, Provisioning, Event Mediation, Data origination

May 1998 - Jun 2001
3 years 2 months

Test Analyst

Viag Interkom

SALCUS, Kenan Arbor, Number Porting, Event simulation (CDR production etc), Provisioning, Event Mediation, Reflection X, CDR Production, EAI Tibco, SQL, SQA Robot, Rational SQA Test

Summary

I am an ISTQB trained Quality Assurance Tester/Test Manager with over 25 years in technical, functional testing and QA analysis. Experience in implementing uniform testing standards and aligning cross-functional teams with industry best practices, including IEEE 829, Agile SAFe, and ISO 9001. Covering all aspects of the E2E process from functional and technical testing at each phase (Unit test (with developers), SIT, UAT and post UAT test phases. Implemented uniform defect management protocols using JIRA across onshore and offshore teams. Ensured adherence to project requirements by standardizing test case design, defect reporting, and quality metrics across cross-functional teams.

Languages

English
Native
German
Elementary

Education

Oct 1998 - Jun 2001

Viag Interkom

Germany

Certifications & licenses

Certified Chatgpt Prompt Engineering Professional

Certified Istqb® Agile Tester Foundation Level

Certified Istqb® Agile Tester Foundation Level

Certified Safe® 5 Practitioner

Iso 9001:2015 Quality Management Systems

Misdlc Security Fundamentals

UC