Senior Manager Quality Management

The event is suitable for extending the “DGQ-Auditor Environmental” certificate.

Covered topics:

• Updates in EU, federal, and state law on emissions control, water protection, circular economy, and waste.
• Impacts of legal developments on operational practice, environmental objectives, emergency preparedness, and hazard prevention.
• Responsibilities, criminal, civil, and liability law.
• Exchange of experiences on implementing the new requirements of DIN EN ISO 14001:2015.
• Overview of the revision of DIN EN ISO 19011:2018.
• Sustainability management, risk management, compliance management, integrated management.
• Exercises/case studies.

• Proof that after successfully completing auditor training he has extensive auditing experience and keeps his knowledge up to date through professional development in quality management.
• The basis for granting the certificate is the recommendations of ISO 19011:2018 "Guidelines for auditing management systems", clause 7.

Covered topics:

• Nature and structure of a quality assurance agreement.
• Content and form of quality assurance agreements.
• Risks in product safety, product liability, and producer liability.
• Limits to shifting liability in quality assurance agreements.
• Strategies to avoid a product liability case.
• Risk minimization through concluding quality assurance agreements.
• Interpretation of individual clauses in quality assurance agreements.
• The topics were deepened through discussion and group work using case studies.

Covered topics:

• Project management as the management of unstable, complex systems.
• Terms and concepts.
• Uncertainty as a constitutive element in project, program, and portfolio (PPP) management.
• Dealing with instability in different management processes and phases (stakeholder management, risk management terms, tools).
• Importance of project organizational structure and process organization.
• Learning and change.
• Importance of reflexivity in project teams.
• Change management in organizational development (OD) projects.
• The topics were deepened through discussion and group work using case studies.

Covered topics:

• Introduction.
• Quality management & strategy.
• Quality management & strategy process.
• Practical application of strategy tools.
• The topics were deepened through discussion and group work using case studies.

Covered topics:

• Current developments in product liability.
• Importance and development of standards and technical regulations.
• Product Safety Act and EU directives on CE marking.
• Stricter state market surveillance.
• Civil and criminal liability.
• International product liability.
• Risk management.
• Planning recalls.
• Contract management and documentation management.
• Insurance cover as a means of risk transfer.

• The holder of the certificate has proven knowledge and skills in accordance with the Standard ISO 19011, clause 7, the EOQ Competence Specification and Certification Scheme for environmental professions, edition in force, in front of the EOQ PRU Agent in Germany, DGQ.
• The certification is in line with the requirements of ISO 17024:2003 "General Requirements for bodies operating certification of persons".

Proof of qualification:

• To know the structures and content of DIN EN ISO 14001 and EMAS.
• To know the environmental legal requirements of operational environmental protection and take them into account in operational procedures.
• To identify and assess environmental impacts of operational activities.
• To know and evaluate environmental technical contexts, technologies, and measurement methods.
• To establish, maintain, audit, and integrate a company-specific environmental management system into an existing management system.

• The goal of the seminar was to familiarize participants who successfully completed the Chrysler, Ford, and General Motors recognized “QS-9000 Internal Auditor” training with the VDA question catalog.
• The content of the elements of VDA Volume 6 Part 1 was discussed, applied using practical case studies, and tested with a final multiple-choice test.