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Houssam Moallem

Product Manager

Houssam Moallem
Nicosia, Germany

Experience

Jan 2022 - Present
4 years 1 month

Product Manager

STeP

  • Delivered ERP, fintech, organization management portals, and automated financial reports that integrated with Oracle and SAP with clients in the EU and UAE such as Lundano, SevenSeas and MCN-IPG.
  • Regularly traveled to meet clients, aligning on project requirements, scope, and objectives, which improved project alignment and client satisfaction.
  • Reduced post-launch issues and decreased client support tickets by 20% through thorough software requirements reviews, test scenario preparation, and usability testing.
  • Achieved on-time delivery for 90% of projects by assigning tasks, tracking progress, and ensuring seamless coordination across cross functional teams.
  • Provided stakeholders with comprehensive software testing reports.
  • Ensured that clients' needs were consistently met throughout the project lifecycle.
  • Developed and wrote user stories for project management and accounting software platforms resulting in a 25% increase in development accuracy and faster feature delivery.
  • Collaborated closely with the development team to ensure that the user stories were accurate and achievable.
  • Created wireframes and prototypes using Balsamiq to validate user stories with stakeholders, ensuring early feedback and reducing design iterations.
Jan 2016 - Dec 2022
7 years

Project Manager

Dataflow International

  • Led the success of three major projects with Pearson, McGraw Hill, and Cambridge for the UAE, KSA and Qatar ministries of education by planning, time estimation, dealing with conflicting priorities, saving a $13M project from failure, and securing a five-year relationship with the client.
  • Proactively planned and executed a remote work transition during the COVID-19 pandemic, ensuring uninterrupted project progress and maintaining team productivity through effective communication and resource management.
  • Managed and mentored three teams of 14 designers, assigned daily tasks, and ensured that production processes were followed, resulting in a 30% increase in team efficiency.
  • Developed the hiring criteria and interview process for the design team and hired 20 designers.
  • Coordinated activities between different departments (translation, design, QA, and software developers) to ensure high-quality project delivery on time, improving cross-departmental collaboration.
  • Optimized resource allocation by aligning team size and skill sets with project demands.
  • Analyzed and improved business processes to optimize and meet project quality standards.
  • Created and maintained comprehensive project documentation, ensuring clarity and consistency across teams.
  • Developed and delivered training as required, enhancing team skillsets and increasing overall team performance.
Jan 2015 - Dec 2016
2 years

Lead Designer

Mirodec

  • Created designs and generated concepts for projects in Europe and the Arab world, including Schindler Switzerland, Acid-KSA, and Oger France.
  • Managed the execution and completion of the defined project plan through effectively coordinating people and resources.
  • Closely managed customer relationships and ensured their satisfaction.
  • Followed up on a three-year-abandoned error in a machine and saved $12,000 annually.
  • Ended malpractices which saved wasted expenses.
  • Redesigned a lost database for three major foreign projects, negotiated and successfully convinced the prominent customer to adopt the new scheme.
Jan 2011 - Dec 2015
5 years

Graphic Designer

The Daily Star

  • Saved time by implementing automated Photoshop scripts.
  • Participated in daily editorial meetings and coordinated time-scale work with co-workers.
  • Consistently met deadlines and received management and supervision heads’ recommendations for taking initiatives to improve work pace and quality.

Summary

Product Manager with 6+ years of experience leading cross-functional teams and managing client relationships across the EU and Arab Gulf. Proven success in fintech, eLearning, and enterprise software, delivering high-impact results under tight deadlines in fast-paced environments. Skilled in team coordination, stakeholder alignment, and end-to-end project delivery. Recognized for strong leadership, building relationships quickly, executing efficiently, and fostering collaboration. Adaptable and calm under pressure, with a consistent record of achieving project goals.

Skills

  • Agile And Waterfall Project Planning And Execution.
  • Workflow Management Using Jira, Trello, Asana, And Azure Devops.
  • Software Testing And Trouble Shooting.
  • Figma And Adobe Creative Suite.

Languages

Arabic
Native
English
Advanced
German
Intermediate

Education

Oct 2016 - Jun 2018

Lebanese International University

MBA, emphasis on management · Management · Lebanon

Oct 2006 - Jun 2010

Lebanese International University

BS in Graphic Design · Graphic Design · Lebanon

Certifications & licenses

Project Management Professional (PMP)®

Project Management Institute (PMI)

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Houssam based?

Houssam is based in Nicosia, Germany.

What languages does Houssam speak?

Houssam speaks the following languages: Arabic (Native), English (Advanced), German (Intermediate).

How many years of experience does Houssam have?

Houssam has at least 15 years of experience. During this time, Houssam has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 3 years and 9 months. Note that Houssam may not have shared all experience and actually has more experience.

What roles would Houssam be best suited for?

Based on recent experience, Houssam would be well-suited for roles such as: Product Manager, Project Manager, Lead Designer.

What is Houssam's latest experience?

Houssam's most recent position is Product Manager at STeP.

What companies has Houssam worked for in recent years?

In recent years, Houssam has worked for STeP and Dataflow International.

Which industries is Houssam most experienced in?

Houssam is most experienced in industries like Education, Media, Entertainment and Publishing, and Banking and Finance. Houssam also has some experience in Information Technology (IT), Construction, and Manufacturing.

Which business areas is Houssam most experienced in?

Houssam is most experienced in business areas like Project Management, Product Development, and Production/Manufacturing. Houssam also has some experience in Customer Service.

Which industries has Houssam worked in recently?

Houssam has recently worked in industries like Education, Banking and Finance, and Information Technology (IT).

Which business areas has Houssam worked in recently?

Houssam has recently worked in business areas like Project Management and Product Development.

What is Houssam's education?

Houssam holds a Master in Management from Lebanese International University and a Bachelor in Graphic Design from Lebanese International University.

Does Houssam have any certificates?

Houssam has 1 certificate: Project Management Professional (PMP)®.

What is the availability of Houssam?

Houssam is immediately available for suitable projects.

What is the rate of Houssam?

Houssam's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Houssam?

To hire Houssam, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 780-940 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.