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Nuray Fevzi
Customer Service Representative
Varna, Bulgarien
Erfahrungen
Mai 2023 -
Nov. 2023
7 Monaten
Sofia, Bulgarien
Customer Service Representative
Telus International
Handle and resolve customer complaints/queries
Respond to inbound/outbound phone calls, messaging, and chat channels
Research information and troubleshoot problems
Recognize product and process issues
Submit reports and feedback
Maintain accuracy and security of customer information on the system
Dez. 2021 -
Apr. 2022
5 Monaten
Garbsen, Deutschland
Team Leader
OMS Inventuren GmbH
Coordination, leadership, and promotion of the team
Supervision of series material, merchandise, and spare parts
Ensuring a high level of delivery service and the timely availability of goods
Management of escalations
Inventory management
Ensuring profitability
Monitoring and control of operational target achievements
Scheduling support in internal meetings
Okt. 2018 -
Jan. 2022
3 Jahren 4 Monaten
Frankfurt am Main, Deutschland
Technical Accounting Clerk
N&F GmbH Company
Maintain accurate financial records by recording transactions, updating ledgers, and verifying the accuracy of data
Prepare financial reports by collecting, analyzing, and summarizing financial data and trends
Reconcile accounts by comparing transactions to source documents and resolving discrepancies
Assist with month-end and year-end close processes by preparing journal entries and reconciling accounts
Ensure compliance with accounting standards, laws, and regulations
Respond to internal and external inquiries regarding financial transactions and reports
Identify and recommend process improvements to increase efficiency and accuracy of accounting processes
Assist with the preparation of budgets and forecasts
Support the audit process by providing documentation and answering questions from auditors
Perform other accounting-related tasks as assigned by management.
Okt. 2017 -
Sept. 2018
1 Jahr
Varna, Bulgarien
Invoice Clerk
ECOL Logistics Bulgaria Ltd.
Ongoing accounting of primary accounting documents
Organization and implementation of accounting in accordance with the company's accounting principles and accounting standards
Preparation of accounting reports and statements
Bookkeeping of primary and secondary accounting documents
Account closure
Preparation of interim and annual financial reports
Business communication with customers
Monthly tracking and analysis of balance on supplier accounts, paid and unpaid invoices
Tracking of payments, receivables, and liabilities to counterparties and customers
Track and update estimates with related parties
März 2016 -
Jan. 2017
11 Monaten
Varna, Bulgarien
Technical Assistant
MiMo 96 Ltd.
Manage documentation and all activities related to reports and primary accounting records
Process management of goods and services
Auto parts sales and customer service.
Sept. 2015 -
Bis heute
9 Jahren 10 Monaten
Varna, Bulgarien
Bachelor of Finance
University of Economics Varna
März 2014 -
Juni 2015
1 Jahr 4 Monaten
Varna, Bulgarien
Manager
Raialand Ltd.
Trade and sale of children's items
Human resource management.
Sept. 2005 -
Mai 2010
4 Jahren 9 Monaten
Varna, Bulgarien
High School Diploma
Vocational School for Tourism – Asen Zlatarov
Sprachen
Bulgarisch
Muttersprache
Türkisch
Muttersprache
Deutsch
Verhandlungssicher
Englisch
Fortgeschritten
Ausbildung
Okt. 2015 -
Bis heute
University of Economics Varna
Finance · Varna, Bulgarien
Okt. 2005 -
Mai 2010
Vocational School for Tourism – Asen Zlatarov
High School Diploma · Varna, Bulgarien
Zertifikate & Bescheinigungen
Driving Licence AM
Driving Licence B
Driving Licence B1
Driving Licence BE
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