Thays (Bispo dos) Santos
Customer Service Specialist
Experience
Feb 2024 - Jun 2024
5 monthsBrazil
Customer Service Specialist
Atento/Vivo Company
- Inbound customer service, support with questions and problem solving.
- Sell internet plan packages and services.
- Skilled with internal systems, clear communication, and results-oriented.
Jan 2022 - Present
4 years 1 monthSão Paulo, Brazil
Judicial Expert
São Paulo State Court of Justice
- Conducted technical document forensics, handwriting analysis, and asset evaluations.
- Produced expert reports as required by the court.
- Worked on an as-needed basis according to court appointments.
Brazil
Cashier
INFANGER
- Process payments, operate the cash register, handle cash, serve customers, scan products when needed, maintain organization, and follow company procedures.
Summary
Work in administrative roles, customer service, sales, reception, cashier, or roles related to my experience and background.
Skills
Good Verbal And Written Communication
Computer Skills (Office Suite, Email, Social Media)
Organization And Punctuality
Ease With Customer Service And Sales
Experience Issuing Reports And Formal Documents
Worked As An Expert Service Provider, Only When Appointed By The Court.
Quick To Adapt To New Roles And Fast Learner.
Interested In Roles As A Salesperson, Service Representative, Cashier, Or Administrative Assistant, Among Other Suitable Openings.
Languages
Portuguese
AdvancedEducation
Oct 2023 - Jun 2024
Faculeste
Postgraduate · Cyber Forensics; Arbitration, Mediation and Conciliation · Brazil
Oct 2020 - Jun 2023
Estácio
Technologist in Forensic Investigation and Criminal Expertise · Forensic Investigation and Criminal Expertise · Brazil
Oct 2007 - Jun 2010
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High School
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