Customer Service Specialist

I am a multidisciplinary professional with solid experience in technical reports, forensic investigations, and out-of-court solutions, working as a court expert, technical assistant, movable asset appraiser, graphology expert, digital forensics specialist, adverse possession (usucapio) expert, as well as a mediator and conciliator. I am currently expanding my strategic expertise through a logistics degree, which provides me with additional skills in process management, supply chain control, and operational efficiency – further strengthening my technical analysis skills and systemic thinking.

Key skills:

Writing clear, objective, and technically sound reports and opinions;

Technical work in procedures like adverse possession, asset valuation, and document/digital fraud;

Mediation and conciliation aimed at easing the justice system;

Effective communication with lawyers, judges, and private clients;

Organization, discretion, and on-time delivery at the highest level.

Technologies and tools I am familiar with:

Software for handwriting comparison and image editing (e.g. Photoshop, GIMP, Foclar);

Tools for digital investigations and evidence preservation;

Legal platforms (PJe, e-SAJ), online mediation systems, and public databases;

Applied knowledge in logistics systems and process control gained through my logistics studies.

Unique qualities: I am highly detail-oriented, always act ethically, am responsible, and have a strong forensic instinct. My diverse education and experience allow me to combine legal, technical, and logistical knowledge to offer comprehensive and effective solutions for courts, law firms, and private clients.