Experience
Jan 2021 - Present
4 years 9 monthsJan 2018 - Dec 2021
4 yearsJan 2016 - Dec 2018
3 years
- Systematizing the site development process, from site planning and site selection to site setup
- Implementing a new reporting tool (Tableau) to analyze data from the SAP CRM system and evaluate marketing campaigns
- Managing and coordinating multiple markets as part of a global, cross-brand program for worldwide Salesforce CRM implementation
- Optimizing the performance of the SAP CRM system and CRM initiatives in North, Central and South America
- Rolling out a new lead management platform for 191 US dealers
- Introducing a global customer portal including CRM integration
- Rolling out a new corporate website
- Rolling out a requirements management tool for engineering