Stephan Scholz
Project Manager | Account Manager
Experience
Jan 2019 - Dec 2025
6 years Darmstadt, Germany
Project Manager | Account Manager
Fairmar GmbH
- Central contact for all topics related to the digital workplace (M365, Atlassian, Staffbase, monday.com, etc.). - Strategic development of existing customers and their specialist topics. - Development and consulting of digitalization solutions with customers, internal teams, and vendors. - Introduction and further development of the digital workplace and creation of individual proposals. - Support and negotiation of tenders. - Negotiation, conclusion, and management of framework agreements. - Interface between customers, internal departments, and external service providers. - Analysis and evaluation of customer and project data. - Initiation and organization of events for new customer acquisition. - Planning and responsibility for budgets. - Monitoring digital trends and technologies to develop innovative solutions (e.g. AI). - (Multi-)Project management in the IT environment with a focus on the digital workplace covering solution consulting, software development, adoption & change, licensing, infrastructure/cloud, and service & support. - Management of projects for the introduction and enhancement of digital tools and processes in the Digital Workplace area from planning to rollout with the Microsoft tool stack M365. - Implementation of a knowledge management platform and strategy based on Atlassian Confluence. - Establishment and expansion of service management with Atlassian Jira Service Management. - Development and control of project plans and milestones. - Identification and management of project risks and countermeasures, problem solving in critical project phases. - Leading and motivating the project team for optimal collaboration. - Ensuring user acceptance and change management in digitalization projects together with the responsible ACM consultant. - Regular reporting on project progress and results to relevant stakeholders and ensuring target achievement. - Contract negotiations and management with external partners and suppliers. - Follow-up and evaluation of completed projects. - Continuous training on project-relevant topics. - Compliance with and monitoring of quality standards and specifications. - Presentations to customers and internal stakeholders. - Continuous improvement and optimization of project processes. - Budget management and cost control. - Ensuring documentation and project controlling. - Coordination of internal resources and external service providers. - Onboarding and management of project staff. - Support of cross-industry customers (focus: finance, industry, automotive), international corporations and large medium-sized companies operating in southern Germany, Austria, Liechtenstein, and Switzerland.
Darmstadt, Germany
Project Manager | Account Manager
Fairmar GmbH
- Application Management: Support of the Product Owner in daily tasks such as onboarding specialist departments, maintenance, compliance adherence, and audits for proprietary applications in the digital archiving area. - Introduction of Atlassian Jira and Confluence in the specialist department, serving as SPOC and liaison to the central Atlassian Admin Center in the USA. - Transition & Delivery Management: Governance & reporting, data analysis, coordination of various international delivery teams during the transition phase (data center relocation from Germany to India). - Escalation/de-escalation as a liaison between delivery teams and management. - Clients: Deutsche Bank, Hewlett Packard Enterprise.
Summary
I am an experienced Project and Account Manager with over 20 years of experience in project and account management as a service provider in the IT environment. I have worked in various industries for both large corporations and medium-sized companies. My expertise lies in project management and in the Project Office (PMO), with my current focus on the digital workplace. I have extensive project management experience in adoption & change, infrastructure, delivery & transition, application management, and service management.
Languages
German
Native
English
Advanced
French
Advanced
Spanish
Advanced
Certifications & licenses
GPM/IPMA
IT Management Assistant
PRINCE 2 (P&F)
SCRUM (Master & Product Owner)
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