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Balderschwang, Germany

Experience

Jan 2019 - Dec 2024

6 years

Darmstadt, Germany

Project Manager | Account Manager

Fairmar GmbH

Central point of contact for all digital workplace topics (M365, Atlassian, Staffbase, monday.com, etc.)
Strategic development of existing clients and their specialist topics
Developing and advising on digitization solutions with clients, internal teams, and vendors
Implementing and further developing the digital workplace and creating customized proposals
Supporting and negotiating tenders
Negotiating, finalizing, and managing framework agreements
Acting as the interface between clients, internal departments, and external service providers
Analyzing and evaluating client and project data
Initiating and organizing events for new client acquisition
Planning and managing budgets
Monitoring digital trends and technologies to develop innovative solutions (e.g., AI)
(Multi-)project management in the IT environment with a focus on the digital workplace, covering solution consulting, software development, adoption & change, licensing, infrastructure/cloud, service & support
Leading projects for the implementation and development of digital tools and processes in the digital workplace from planning to rollout with the Microsoft tool stack M365
Implementing a knowledge management platform and strategy based on Atlassian Confluence
Establishing and expanding service management with Atlassian Jira Service Management
Developing and managing project plans and milestones
Identifying and managing project risks and mitigation measures, problem solving in critical project phases
Leading and motivating the project team for optimal collaboration
Ensuring user acceptance and change management in digitization projects together with the responsible ACM consultant
Regularly reporting project progress and results to relevant stakeholders and ensuring objectives are met
Negotiating and managing contracts with external partners and suppliers
Post-project review and evaluation
Continuous training on project-related topics
Ensuring and monitoring quality standards and guidelines
Presenting to clients and internal stakeholders
Continuously improving and optimizing project processes
Budget management and cost control
Ensuring documentation and project controlling
Coordinating internal resources and external service providers
Onboarding and leading project staff
Supporting cross-industry clients (focus: finance, industry, automotive), international corporations, and large mid-sized companies in southern Germany, Austria, Liechtenstein, and Switzerland.

Darmstadt, Germany

Project Manager | Account Manager

Fairmar GmbH

Application management: supporting the product owner with daily tasks such as department onboarding, maintenance, compliance audits, and audits for proprietary applications in the digital archive area
Implementing Atlassian Jira and Confluence in the department, acting as the single point of contact and liaison to the central Atlassian admin center in the USA
Transition & delivery management: governance & reporting, data analysis, coordination of various international delivery teams during the transition phase (data center move from Germany to India)
Escalation/de-escalation as the link between delivery teams and management
Clients: Deutsche Bank, HP Enterprise

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (6 years) and Professional Services (6 years).

Information Technology

Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (6 years) and Sales (6 years).

Project Management

Sales

Summary

I am an experienced project and account manager with over 20 years of experience in project and account management as a service provider in the IT environment. I have worked in various industries for both large corporations and mid-sized companies.

My expertise is in project management and project office (PMO), with my current focus on the digital workplace. I have extensive project management experience in adoption & change, infrastructure, delivery & transition, application management, and service management.

Skills

Project Management And Project Office (Pmo)
Project Focus: Digital Workplace
Project Experience: Adoption & Change
Project Experience: Infrastructure
Project Experience: Delivery & Transition
Project Experience: Application Management
Project Experience: Service Management
Account Management
Supporting And Advising Clients On Digital Workplace Topics
Microsoft
Atlassian
Monday.com
Staffbase
New Client Acquisition And Expansion/development Of Existing Clients
Budgeting And Budget Responsibility
Preparing Proposals And Managing Tenders
Negotiating, Finalizing, And Managing Framework Agreements
Acting As The Interface Between Clients, External Service Providers, Software Vendors, And Internal Departments
M365 Stack
Microsoft Dynamics
Blueant
Atlassian Jira
Atlassian Confluence
Slack
Trello

Languages

German

Native

English

Advanced

Spanish

Elementary

French

Elementary

Education

IT Management Assistant

Certifications & licenses

GPM/IPMA

PRINCE 2 (P&F)

SCRUM (Master & Product Owner)

Profile

Created

October 2024

Last Update

October 2024

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Stephan based?

Stephan is based in Balderschwang, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Stephan speak?

Stephan speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary).

How many years of experience does Stephan have?

Stephan has at least 6 years of experience. During this time, Stephan has worked in at least 1 role and for 1 company. The average length of individual experience is 6 years and 11 months. Note that Stephan may not have shared all experience and actually has more experience.

What roles would Stephan be best suited for?

Based on recent experience, Stephan would be well-suited for roles such as: Project Manager | Account Manager.

What is Stephan's latest experience?

Stephan's most recent position is Project Manager | Account Manager at Fairmar GmbH.

What companies has Stephan worked for in recent years?

In recent years, Stephan has worked for Fairmar GmbH.

Which industries is Stephan most experienced in?

Stephan is most experienced in industries like Information Technology (IT) and Professional Services.

Which business areas is Stephan most experienced in?

Stephan is most experienced in business areas like Project Management and Sales.

Which industries has Stephan worked in recently?

Stephan has recently worked in industries like Information Technology (IT) and Professional Services.

Which business areas has Stephan worked in recently?

Stephan has recently worked in business areas like Project Management and Sales.

What is Stephan's education?

Stephan attended education in IT Management Assistant.

Does Stephan have any certificates?

Stephan has 3 certificates. These include: GPM/IPMA, PRINCE 2 (P&F), and SCRUM (Master & Product Owner).

What is the availability of Stephan?

Stephan is immediately available full-time for suitable projects.

What is the rate of Stephan?

Stephan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.