Robert Leichter

2nd-level support onsite and remote service

Avatar placeholder
Leipzig, Germany

Experience

Jul 2021 - Dec 2024
3 years 6 months
Nünchritz, Germany
On-site

2nd-level support onsite and remote service

Wacker AG

  • SNOW
  • Network, hardware and software support
  • Active Directory
  • SharePoint
  • Mobile support (iOS/Android)
  • System support
  • Windows
  • Mac
Sep 2020 - Jun 2021
10 months
Germany

1st-level support

Dataport, Polizei Sachsen-Anhalt

  • Windows 10 rollout
  • Hardware replacement
  • Inventory management
Oct 2019 - Jul 2020
10 months
Germany

IT coach

Toyota AG Deutschland

  • Training Toyota VMA for web-based applications
  • Service and controlling
  • Documentation / E-Learning

Skills

  • Teamwork
  • Self-discipline
  • Ability To Take Criticism
  • Analytical Thinking
  • Information Gathering Skills
  • Organizing And Managing
  • Windows 7/10
  • Ios
  • Ad
  • Pos Systems
  • Dell
  • Onsite Support
  • Ticket System (Servicenow)
  • Windows Rollouts
  • Network
  • Printers
  • Scanners
  • Mobile Devices
  • Driving License Class A - C1e
  • Driver Card
  • Health Certificate
  • Sales Experience
  • Many Years Of Experience In The Trade Show/event And Logistics Sector

Languages

German
Native
English
Advanced
French
Advanced

Education

Oct 2003 - Jun 2012

University of Leipzig

Bachelor of Arts · Sociology · Leipzig, Germany

Oct 2000 - Jun 2003

Lintec Computer AG

Wholesale and foreign trade clerk · Germany

Certifications & licenses

Driver card

Driving license class A - C1E

Health certificate

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