Robert L.
2nd-level support onsite and remote service via
Experience
Jul 2021 - Dec 2024
3 years 6 monthsNünchritz, Germany
On-site2nd-level support onsite and remote service via
Wacker AG Germany
- SNOW
- Network, hardware and software support
- Active Directory
- SharePoint
- Mobile support (iOS/Android)
- System support
- Windows
- Mac
- Company type: chemical group
Sep 2020 - Jun 2021
10 monthsGermany
1st-level support
Dataport, Police Saxony-Anhalt
- Windows 10 rollout
- Hardware exchange
- Inventory
- Company type: public administration
Oct 2019 - Jul 2020
10 monthsGermany
IT coach
Toyota AG Germany
- Training Toyota VMA on web-based applications
- Service and controlling, documentation / e-learning
- Company type: automotive industry
Jan 2003 - Present
22 years 8 monthsFreelancer
Languages
German
NativeEnglish
AdvancedFrench
AdvancedEducation
Oct 2003 - Jun 2012
University of Leipzig
Bachelor of Arts · Sociology · Leipzig, Germany
Oct 2000 - Jun 2003
Lintec Computer AG
Vocational school and apprenticeship · Wholesale and foreign trade clerk
Certifications & licenses
Driver card
Driver's license class A
Driver's license class C1E
Health certificate
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