René Feer - Business Application Manager

Recommended expert

Bargteheide, Germany

Experience

Apr 2022 - Jan 2024

1 year 10 months

Business Application Manager

Infravital GmbH

Provided strategic consulting for digitizing corporate back-office processes with cloud-based SaaS applications based on Microsoft Dynamics 365 and Microsoft Power Platform apps to increase operational efficiency
Conducted comprehensive process analysis to identify weaknesses, bottlenecks, and development opportunities in the applications
Integrated change management principles with organizational changes, communication and training strategies, and adoption management
Performed data flow analysis to ensure effective and secure data transfer and resolved data integrity issues in compliance with data protection policies
Established and led release and test management, planning and executing integration tests
Designed and monitored roles and permissions in collaboration with security and data protection teams, identifying and addressing security vulnerabilities
Worked closely with product owners to integrate business requirements into application development, exemplified by the order-to-cash process
Implemented measures for continuous improvement of application processes, coordinated training and workshops, and participated in reviews and audits to ensure quality and security standards

Aug 2020 - Mar 2022

1 year 8 months

IT Data Center Service Manager, Provider Manager

Infravital GmbH

Ensured service delivery according to agreed service levels (SLA, OLA) and KPIs
Handled data center billing and controlling to align with defined services
Drove technological and continuous development of the data center environment and delivery model
Identified innovation opportunities and integrated new technologies to optimize IT services
Defined and selected appropriate technologies and architectures based on financial service provider requirements
Managed providers effectively following ITIL v3 best practices and governance principles
Integrated MaRisk guidelines and BAIT regulations to meet banking supervisory requirements for IT risk management

Aug 2018 - Jul 2020

2 years

SAP Application Transition Manager, SAP Application Service Manager

Management Consulting

Led the SAP transition project, migrating the SAP data center and application landscape to new providers and locations
Introduced a DevOps delivery model based on DevOps principles
Provided end-to-end project management and communication with business stakeholders (manufacturing, sales, logistics)
Held full responsibility as service manager for delivering the entire application landscape for the Husqvarna group
Managed providers of all relevant SAP modules (SD, FI/CO, LE, MM, PP, APO)
Designed ITIL processes in BPMN for change and service transition
Developed improvements in the ITSM and ServiceNow tool

Feb 2018 - Jul 2018

6 months

Microsoft Azure Cloud Service

Management Consulting

Defined the service management stream
Transitioned Azure cloud services (IaaS/PaaS)
Created tax and legal agreements for the global organization
Managed providers internationally for virtual data center migration
Designed service processes based on ITIL v3
Handled project management and communication
Established ServiceNow for provisioning

Feb 2015 - Jan 2018

3 years

Infrastructure

Management Consulting

Transitioned 1500 BA sites in the infrastructure
Managed providers internationally (networking, telecommunications)
Designed ITIL processes in BPMN (change, service transition)
Handled project management and communication

Sep 2013 - Jan 2015

1 year 5 months

Managing Director - Entrepreneur

Management Consultancy

Product positioning, marketing, sales, and distribution
Operating e-commerce shops and developing a marketing concept (affiliate and online)
Operating infrastructure as well as inventory management and accounting systems
Provider management for hosting, network, and telecommunications
Establishing and running a retail store, including distribution and sales

Sep 2013 - Feb 2014

6 months

Set up Process and Project Management Department

Management Consultancy

Nov 2011 - Sep 2013

1 year 11 months

Hamburg, Germany

Department Head, Senior Program Manager (Europe)

Parcel Service Provider

Managing up to 25 employees
Responsible for a €5 million annual budget

Feb 2009 - Oct 2011

2 years 9 months

Hamburg, Germany

Interim Manager, Senior Consultant (Europe)

Airline IT Service Provider

Managing up to 25 internal and external employees
Responsible for a €60 million TCV budget

Mar 2000 - Jan 2009

8 years 11 months

Eindhoven, Netherlands

Service Manager, Global Project Manager

Royal Philips Electronics

Managing up to 35 employees
Responsible for a €10 million annual budget

Jul 1986 - Mar 2000

13 years 9 months

Naval Officer

German Armed Forces

Led up to 35 soldiers

Summary

Experienced entrepreneur with strong commercial and technical knowledge, offering your company qualified and professional support.

Achievements: References available from DAX-listed companies
National and international experience in a corporate environment
Executive leadership with extensive experience in service delivery and IT organizational development
Expertise in business process and service management
Implementation of services and applications
Reputation: Recognized for integrity and quality

Skills

Industry Knowledge

Industry, Manufacturing, Trade, Banking, It Service Providers

Focus: Enterprise Architect With Excellent Business Process Understanding

As An Experienced Enterprise Architect With Outstanding Understanding Of Business Processes, I Bring Comprehensive Skills That Ensure A Seamless Connection Between Business Processes And It Applications.