René (K.) Feer
Business Application Manager
Experience
Business Application Manager
Infravital GmbH
- Provided strategic consulting for digitizing corporate back-office processes with cloud-based SaaS applications based on Microsoft Dynamics 365 and Microsoft Power Platform apps to increase operational efficiency
- Conducted comprehensive process analysis to identify weaknesses, bottlenecks, and development opportunities in the applications
- Integrated change management principles with organizational changes, communication and training strategies, and adoption management
- Performed data flow analysis to ensure effective and secure data transfer and resolved data integrity issues in compliance with data protection policies
- Established and led release and test management, planning and executing integration tests
- Designed and monitored roles and permissions in collaboration with security and data protection teams, identifying and addressing security vulnerabilities
- Worked closely with product owners to integrate business requirements into application development, exemplified by the order-to-cash process
- Implemented measures for continuous improvement of application processes, coordinated training and workshops, and participated in reviews and audits to ensure quality and security standards
IT Data Center Service Manager, Provider Manager
Infravital GmbH
- Ensured service delivery according to agreed service levels (SLA, OLA) and KPIs
- Handled data center billing and controlling to align with defined services
- Drove technological and continuous development of the data center environment and delivery model
- Identified innovation opportunities and integrated new technologies to optimize IT services
- Defined and selected appropriate technologies and architectures based on financial service provider requirements
- Managed providers effectively following ITIL v3 best practices and governance principles
- Integrated MaRisk guidelines and BAIT regulations to meet banking supervisory requirements for IT risk management
SAP Application Transition Manager, SAP Application Service Manager
Management Consulting
- Led the SAP transition project, migrating the SAP data center and application landscape to new providers and locations
- Introduced a DevOps delivery model based on DevOps principles
- Provided end-to-end project management and communication with business stakeholders (manufacturing, sales, logistics)
- Held full responsibility as service manager for delivering the entire application landscape for the Husqvarna group
- Managed providers of all relevant SAP modules (SD, FI/CO, LE, MM, PP, APO)
- Designed ITIL processes in BPMN for change and service transition
- Developed improvements in the ITSM and ServiceNow tool
Microsoft Azure Cloud Service
Management Consulting
- Defined the service management stream
- Transitioned Azure cloud services (IaaS/PaaS)
- Created tax and legal agreements for the global organization
- Managed providers internationally for virtual data center migration
- Designed service processes based on ITIL v3
- Handled project management and communication
- Established ServiceNow for provisioning
Infrastructure
Management Consulting
- Transitioned 1500 BA sites in the infrastructure
- Managed providers internationally (networking, telecommunications)
- Designed ITIL processes in BPMN (change, service transition)
- Handled project management and communication
Managing Director - Entrepreneur
Management Consultancy
- Product positioning, marketing, sales, and distribution
- Operating e-commerce shops and developing a marketing concept (affiliate and online)
- Operating infrastructure as well as inventory management and accounting systems
- Provider management for hosting, network, and telecommunications
- Establishing and running a retail store, including distribution and sales
Set up Process and Project Management Department
Management Consultancy
Department Head, Senior Program Manager (Europe)
Parcel Service Provider
- Managing up to 25 employees
- Responsible for a €5 million annual budget
Interim Manager, Senior Consultant (Europe)
Airline IT Service Provider
- Managing up to 25 internal and external employees
- Responsible for a €60 million TCV budget
Service Manager, Global Project Manager
Royal Philips Electronics
- Managing up to 35 employees
- Responsible for a €10 million annual budget
Naval Officer
German Armed Forces
- Led up to 35 soldiers
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Aerospace and Defense (16.5 years), Government and Administration (13.5 years), Manufacturing (11 years), Healthcare (9 years), Information Technology (7.5 years), and Professional Services (6 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (19.5 years), Operations (16 years), Information Technology (10.5 years), Customer Service (9 years), Quality Assurance (2 years), and Procurement (2 years).
Summary
Experienced entrepreneur with strong commercial and technical knowledge, offering your company qualified and professional support.
- Achievements: References available from DAX-listed companies
- National and international experience in a corporate environment
- Executive leadership with extensive experience in service delivery and IT organizational development
- Expertise in business process and service management
- Implementation of services and applications
- Reputation: Recognized for integrity and quality
Skills
Industry Knowledge
- Industry, Manufacturing, Trade, Banking, It Service Providers
Focus: Enterprise Architect With Excellent Business Process Understanding
As An Experienced Enterprise Architect With Outstanding Understanding Of Business Processes, I Bring Comprehensive Skills That Ensure A Seamless Connection Between Business Processes And It Applications.
- Business Application Management
- Service And Process Management
- Transition And Rollout Management
- Program And Project Management
- Interim Management And Application Management
- Strategic Procurement And Provider Management
- It Infrastructure And Security
- Business Alignment And Marketing Strategy
- Crisis Management
- Risk Management
- Cloud Services
Languages
Education
Diploma in Business Administration · Business Administration
Naval Officer · Naval Officer
Pilot · Pilot
Certifications & licenses
Application Management (SAP Associate)
Change Management in Digital Transformation
University of Hamburg
Coaching For Performance And Growth
ITIL V2
ITIL V3
Medic (Six Sigma)
PMI - Leading Complex Projects
Human Resources Management
Prince 2 Practitioner
Profile
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