Priyanka C.
Senior Quality Assurance Specialist
Experience
Senior Quality Assurance Specialist
GXS Pvt Ltd
- Lead QA strategy and test automation initiatives for digital banking onboarding platforms, focusing on enhancing customer experience and regulatory compliance.
- Implemented a modular automation framework for regression and smoke testing, reducing manual test cycles by 60%.
- Collaborated with cross-functional teams to ensure KYC, AML, and compliance during new feature rollouts.
- Mentored junior automation engineers and led sprint test planning meetings aligned with Agile best practices.
Senior SDET
Global Payments – Bytedance
- Designed and implemented automated API test suites for payment gateways and e-wallet integrations.
- Developed reusable automation libraries for different payment channel simulations and response validations.
- Enhanced framework to support response code validation (3xx, 4xx, 5xx), improving defect detection rate by 35%.
- Worked closely with product managers to convert business requirements into test cases.
Assistant Vice President (QA Lead)
DBS Singapore
- Managed end-to-end QA strategy and execution for multiple banking platforms (Payment Screening, KYC, Fraud Detection).
- Set up and integrated BDD automation framework with Jenkins CI for daily smoke and regression runs.
- Led performance testing across critical modules and integrated results into deployment pipelines.
- Liaised with stakeholders to align business processes and regulatory needs with QA deliverables.
Technical Lead
Singapore Press Holdings
- Architected mobile and web test automation frameworks for use across teams and platforms.
- Integrated test automation with cloud-based device farms and CI/CD pipelines (Jenkins + Git).
- Evaluated test automation tools like Tosca for enterprise-wide suitability and coached new hires on automation best practices.
Senior Software Engineer
Accenture Singapore Pvt Ltd
- Led QA automation initiatives for digital transformation projects in APAC and European banking domains.
- Trained junior QA staff on iOS/Android automation and integrated tests with CI workflows.
- Conducted workshops to align business users with automation testing objectives and outputs.
Software Engineer
Accenture India Pvt Ltd
- Analyzed functional specifications and developed automated scripts for SAP testing across multiple modules.
- Collaborated with clients in Oil & Gas and Healthcare sectors to streamline QA test plans and reporting.
- Designed automation solutions using ALM and QTP to validate business logic and improve test efficiency.
Summary
Seasoned QA Automation Leader with 15+ years of experience driving quality assurance strategy, building high-performing QA automation teams, and delivering robust automation solutions across Banking, Healthcare, and Travel industries. Adept at implementing enterprise-grade test automation frameworks, mentoring teams, and integrating testing with CI/CD pipelines using tools like Selenium, Jenkins, and Tosca. Proven ability to lead agile QA initiatives, improve test coverage, and ensure regulatory compliance in high-stakes environments.
QA Strategy & Leadership
Automation Framework Development
CI/CD Integration
API & Mobile Testing
TDD & BDD
Test Planning & Execution
Agile Methodology
DevOps & Tools Integration
Stakeholder Management
Regulatory Compliance (AML/KYC)
Mentorship and Team Management
Reduced regression testing effort by 60% by designing and deploying scalable automation frameworks across mobile, web, and API platforms.
Achieved 90% automation coverage for core digital banking modules, leading to a 35% drop in post-release defects and faster go-to-market cycles.
Integrated performance and API testing into CI/CD pipelines, enabling early defect detection and significantly improving build quality and deployment confidence.
Led QA delivery for compliance-critical systems (AML, KYC, Fraud Detection) at a major bank, with zero regulatory audit findings.
Standardized automation practices across global teams, promoting reusability and consistency in testing approaches across projects.
Mentored and upskilled 10+ junior QA engineers, creating a strong automation-first culture and reducing team onboarding time by 40%.
Pioneered a dashboard-driven test reporting system, giving leadership real-time visibility into quality metrics and release readiness.
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