Michael Langer
IAM Developer & IT Architect
Experience
IAM Developer & IT Architect
International Bank
Design and implementation of new functionalities in lifecycle management (LCM), role management (RLM) and access governance
Adjustment of the global segregation of duties (SoD) matrix to ensure regulatory and internal compliance requirements
Enhancement and configuration of recertification processes
Creation and customization of custom workflows, rules and tasks in SailPoint IdentityIQ (BeanShell, XML, Java)
Use of static code analysis with SonarQube to ensure code quality and adherence to defined development standards
Regular code reviews within the development team for quality assurance, knowledge sharing and compliance with clean code principles
Collaboration in an agile Scrum team with daily stand-ups, sprint planning and reviews
Coordination with testers, test managers and business units for quality assurance and smooth production rollout
Active involvement in release planning and deployment coordination, including test preparation, cutover activities and rollback strategies
Analysis and sustainable resolution of issues in the IAM production environment (2nd & 3rd level support)
Reproduction of complex errors, root cause identification and implementation of sustainable fixes
Creation of technical analyses and recommendations for operations and further development
IT Architect & IAM Specialist
International Bank
Technical and functional design and development of interfaces between the IAM system and critical business services
Development of a generic Java-based middleware for communication between SAP HCM, SAP CO and the corporate MetaDirectory (Microsoft Entra ID)
Design and implementation of a REST-based interface between the ITSM system ServiceNow and the IAM service for automated transfer of requests, tickets and role assignments
Technical implementation of functional requirements (recertification, role management, LCM) in SailPoint IdentityIQ
Planning and execution of the SailPoint IIQ release upgrade from version 7.3 to 8.3p2
Development of a real-time IAM monitoring dashboard to visualize technical and business KPIs
End-to-end incident management for IAM systems including root cause analysis and independent issue resolution
Creation and maintenance of known error records, SLA tracking and performance reporting via ServiceNow
Change coordination for regular changes, hotfixes and major releases including risk assessment and test planning
Preparation of all relevant change documents according to MaRisk AT 7.2 and BAIT chapter 6
Responsibility for test management of IAM projects including test strategy, test planning and coordination of test execution
Creation of manual test cases and execution of integration tests and UAT
Test progress and defect reporting via JIRA, regular status updates
Test documentation for audit compliance according to regulatory requirements
Technical point of contact for internal and external audits (internal audit, BaFin, ECB)
Preparation of IAM-related analyses and reports
Analysis and coordination of audit requests in collaboration with business units and compliance
Participation in ensuring and enhancing compliance requirements according to BAIT, MaRisk and EBA guidelines
Design and delivery of practical trainings and workshops for internal staff
Topics: IAM architecture, workflow design, Java and BeanShell customizations, provisioning processes, system monitoring, regulatory fundamentals
IT Architect & IAM Application Management Support
International Bank
- Operational support and further development of the IAM solutions SailPoint IdentityIQ and Sun Identity Manager
- Support of a bank-owned web application for recertifications including technical analysis and incident/problem management
- Technical point of contact for external audits by internal audit, BaFin and ECB: analysis, documentation and provision of requested information
- Requirements analysis and design of new functionalities for recertifications, joiner/mover/leaver and role management
- Technical implementation of extensions in SailPoint IdentityIQ including BeanShell/Java development and workflows
- Integration of new target systems by developing and configuring connectors
- Technical support in incident, problem and change management
- Analysis and resolution of complex error scenarios on IDM test and integration environments
- Coordination of external implementation partners and acting as interface between business units, architecture and development
IAM Operations & Technical Support
International Bank
- First and second level support for IAM-related questions from internal IT stakeholders
- Analysis, evaluation and handling of incidents, problems and change requests in identity management
- Execution of error analyses in development, test and integration environments including root cause analysis and documentation
- Coordination with business units to develop technical solutions according to business requirements
- Technical point of contact for user lifecycle automation, role assignment and access permissions
- Defect management and issue tracking with JIRA in agile release cycles
- Maintenance and documentation of all activities in Confluence
- Creation of reports and technical recommendations
- Participation in continuous process improvement in IAM operations
- Technical design and implementation of connecting new source and target systems to the central IDM platform
Project Management & IAM Platform Integration
International Bank
Overall responsibility for the project including time and resource planning
Management and coordination of the project team (development, infrastructure, business units, external service providers)
Conducting and moderating workshops and status meetings
Creation and maintenance of project plans, risk register, milestone plans and reporting to business and IT management
Change and communication management to involve relevant stakeholders
Setup and configuration of development, test and production environments for the IAM platform
Technical integration and connection of target systems: SAP, Active Directory, Exchange, Lync, LDAP, Kordoba Core24 core banking system, DMS
Administration and migration of about 5,000 user accounts from the legacy system including cleanup and validation
Development of custom connectors based on the ICF framework and optimization of HR and approval workflows
Customization and extension of standard functionalities (reporting with Oracle BI Publisher)
Implementation of a complete identity lifecycle management according to internal and external audit requirements
Reduction of time and cost efforts for access management through automation and role models
Improvement of traceability, security and compliance according to MaRisk, BAIT, ISO/IEC 27001
Technical point of contact for external audits and reviews (BaFin, internal audit)
Test Management for the Implementation of an IAM Platform
International Bank
Responsible for test strategy, test planning and execution across multiple test cycles (system testing, integration testing, regression testing, UAT)
Creating and maintaining test cases based on user stories/use cases
Coordinating a team of four testers, both internal and external
Tracking test coverage and ensuring traceability between requirements, test cases and test results
Supporting operational test execution including technical assistance with test data setup and error analysis
Monitoring test progress, status reporting and risk assessment
Communicating test results, risks and open issues to project management and stakeholders
Capturing, prioritizing and tracking defects in JIRA including root cause analysis
Creating reports for go/no-go decisions
Coordinating with development, business units and architecture to analyze and resolve critical issues
Maintaining audit-proof documentation of testing activities and results in Confluence
Creating test plans, test case catalogs, test result summaries and test closure reports
Ensuring documentation meets internal standards and regulatory requirements
Conception & Development
German cable network operator
- Designing and enhancing an integration interface between BMC Remedy and IBM Rational ClearQuest
- Automating manual delivery note transfers with Jasper Reports to improve efficiency
- Coordinating requirements with business units
- Performing product rollout and creating technical documentation
Requirements Analysis & Conception of IAM Solution
International Bank
- Gathering, specifying and documenting technical requirements for the migration to Oracle Identity Manager
- Preparing, conducting and follow-up of workshops for requirement verification and approval
- Aligning documented requirements with business units
- Creating functional and technical design specifications
Project Responsibility & Development of Migration Tool
International telecommunications company
- Analyzing, designing and developing a migration tool for automated migration of users, accounts, resources and roles from SUN IDM Manager to the new IDM platform
- Performing the data migration with the developed framework
- Coordinating with business units and creating technical documentation
Test Management
Austrian telecommunications provider
- Test management and coordination of operational test execution for the rollout of a group-wide IDM platform
- Defining entry and exit criteria for test management
- Monitoring component tests across the overall architecture
- Conducting user acceptance tests and supporting the acceptance process
- Monitoring test progress and defect management
- Reporting and presenting results as the basis for go-live decisions
Conception & Development
German medical technology company
- Gathering, specification and documentation of technical requirements for a web platform to monitor and document temperature-sensitive products
- Creation of a functional specification and implementation using ASP.NET, C# and MS SQL Server
- Rollout of the developed application
Project Responsibility & Product Integration of IAM Solution
International telecommunications company
- Project management for integrating an IAM application into the company environment
- Management of the project team and coordination between business units and IT
- Conducting and facilitating workshops, steering boards, and status meetings
- Setting up and configuring test and production environments
- Connecting approx. 1,200 target systems (Linux, Unix, Oracle DB, MSSQL, MySQL, AD, Exchange, Lync, LDAP, Lotus, SAP)
- Managing approx. 20,000 internal and external user accounts
- Development of HR workflows, approval workflows, and customization of the IAM solution
- Data migration and cleansing from the legacy system
- Reducing time and costs and enhancing information security and compliance
Requirements Analysis & Conception of IAM Solution
International telecommunications company
- Gathering, specification and documentation of technical requirements for a new IAM solution
- Preparation, conducting, and follow-up of workshops for requirements verification and acceptance
- Aligning requirements with business units
- Creating functional specifications for handover to development
Conception & Development
German cable network operator
- Design and further development of an integration interface between BMC Remedy and IBM Rational ClearQuest
- Automation of manual interface tasks
- Coordination with business units, product rollout, and technical documentation
Development
German cable network operator
- Replacing a manual request for deployment process with an IBM Rational ClearQuest form
- Aligning requirements with business units
- Creating technical documentation
3rd Level Support & Development
International telecommunications company
- 3rd level support for the SUN Identity Manager solution
- analyzing and resolving incidents
- analyzing, developing, and testing change requests
- coordinating with business units and creating technical documentation
Migration & Development
Austrian bank
- migrating and customizing an internal SharePoint portal solution using Metalogix Migration Manager
- developing custom solutions for activity recording and cost reduction using ASP.NET and MS SQL Server
- training business departments and creating technical documentation
Requirements Analysis & Development
International energy technology company
- gathering, specifying, and documenting technical requirements for implementing a rights management system for file shares
- conducting workshops to verify and approve requirements
- creating a detailed design and implementing it as an ASP.NET web application with MS SQL Server and Active Directory integration
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (12.5 years), Telecommunication (4 years), Healthcare (1 year), and Energy (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (14.5 years), Quality Assurance (10.5 years), Audit (7 years), Project Management (3 years), Product Development (3 years), and Operations (1.5 years).
Skills
Requirements Management & Analysis
Data Modeling, Database Design & Implementation
Identity & Access Management (Iam)
Role Modeling Or Role Mining
Incident, Problem & Change Management (Itil)
It Architectures
It Project Management
Software Architectures & Software Engineering
Test Management / Software Testing
Programming & Scripting Languages (Java, C, Angular, Typescript, Beanshell, Javascript …)
Enterprise Tools: Oracle Weblogic, Oracle Unified Directory, Oracle Soa Suite, Oracle Identity And Access Manager, Oracle Bi Publisher, Sun Identity Manager, Sailpoint Identityiq, Active Directory, Exchange, Ldap V3, Lotus Domino, Oracle Database, Mssql, Mysql, Remedy, Clearquest, Sharepoint, Lync, Cyberark, Openidm, Ldap, Nosql (Mongodb), Intellij, Git, Gitlab, Servicenow, Microsoft Entra Id, Apache Tomcat
Operating Systems: Windows, Linux, Unix
Business Process Automation (Bpel)
Software Architectures & Software Engineering
Data Modeling, Database Design & Implementation
Ms Office, Ms Project, Ms Visio, Jira, Remedy, Servicenow, Confluence, Silk Central
Languages
Education
Vienna University of Technology
Bachelor's degree · Medical Informatics · Vienna, Austria
Vienna University of Technology
Master's degree · Medical Informatics · Vienna, Austria
HTL Mössingerstraße Klagenfurt
Technical Informatics and Internet Engineering · Klagenfurt am Wörthersee, Austria
Certifications & licenses
CA LISA – Release Automation 4.x Partner Validation (Certificate of Completion)
CyberArk – "Level 1 Trustee" certification
CyberArk – "Level 2 Defender" certification
ITIL – IT Infrastructure Library Foundation V3 certification
Oracle – Oracle Identity Manager 11gR2 Administration and Implementation
SailPoint – Fundamentals of IdentityIQ Implementation
SailPoint – IdentityIQ Implementation: Advanced Provisioning and Workflows
Profile
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