Michael Langer - IAM Developer & IT Architect

Recommended expert

Vienna, Austria

Experience

Feb 2024 - May 2025

1 year 4 months

IAM Developer & IT Architect

International Bank

Design and implementation of new functionalities in lifecycle management (LCM), role management (RLM) and access governance
Adjustment of the global segregation of duties (SoD) matrix to ensure regulatory and internal compliance requirements
Enhancement and configuration of recertification processes
Creation and customization of custom workflows, rules and tasks in SailPoint IdentityIQ (BeanShell, XML, Java)
Use of static code analysis with SonarQube to ensure code quality and adherence to defined development standards
Regular code reviews within the development team for quality assurance, knowledge sharing and compliance with clean code principles
Collaboration in an agile Scrum team with daily stand-ups, sprint planning and reviews
Coordination with testers, test managers and business units for quality assurance and smooth production rollout
Active involvement in release planning and deployment coordination, including test preparation, cutover activities and rollback strategies
Analysis and sustainable resolution of issues in the IAM production environment (2nd & 3rd level support)
Reproduction of complex errors, root cause identification and implementation of sustainable fixes
Creation of technical analyses and recommendations for operations and further development

Jan 2017 - Feb 2024

7 years 2 months

IT Architect & IAM Specialist

International Bank

Technical and functional design and development of interfaces between the IAM system and critical business services
Development of a generic Java-based middleware for communication between SAP HCM, SAP CO and the corporate MetaDirectory (Microsoft Entra ID)
Design and implementation of a REST-based interface between the ITSM system ServiceNow and the IAM service for automated transfer of requests, tickets and role assignments
Technical implementation of functional requirements (recertification, role management, LCM) in SailPoint IdentityIQ
Planning and execution of the SailPoint IIQ release upgrade from version 7.3 to 8.3p2
Development of a real-time IAM monitoring dashboard to visualize technical and business KPIs
End-to-end incident management for IAM systems including root cause analysis and independent issue resolution
Creation and maintenance of known error records, SLA tracking and performance reporting via ServiceNow
Change coordination for regular changes, hotfixes and major releases including risk assessment and test planning
Preparation of all relevant change documents according to MaRisk AT 7.2 and BAIT chapter 6
Responsibility for test management of IAM projects including test strategy, test planning and coordination of test execution
Creation of manual test cases and execution of integration tests and UAT
Test progress and defect reporting via JIRA, regular status updates
Test documentation for audit compliance according to regulatory requirements
Technical point of contact for internal and external audits (internal audit, BaFin, ECB)
Preparation of IAM-related analyses and reports
Analysis and coordination of audit requests in collaboration with business units and compliance
Participation in ensuring and enhancing compliance requirements according to BAIT, MaRisk and EBA guidelines
Design and delivery of practical trainings and workshops for internal staff
Topics: IAM architecture, workflow design, Java and BeanShell customizations, provisioning processes, system monitoring, regulatory fundamentals

Jan 2016 - Dec 2016

1 year

IT Architect & IAM Application Management Support

International Bank

Operational support and further development of the IAM solutions SailPoint IdentityIQ and Sun Identity Manager
Support of a bank-owned web application for recertifications including technical analysis and incident/problem management
Technical point of contact for external audits by internal audit, BaFin and ECB: analysis, documentation and provision of requested information
Requirements analysis and design of new functionalities for recertifications, joiner/mover/leaver and role management
Technical implementation of extensions in SailPoint IdentityIQ including BeanShell/Java development and workflows
Integration of new target systems by developing and configuring connectors
Technical support in incident, problem and change management
Analysis and resolution of complex error scenarios on IDM test and integration environments
Coordination of external implementation partners and acting as interface between business units, architecture and development

Jan 2015 - Dec 2015

1 year

IAM Operations & Technical Support

International Bank

First and second level support for IAM-related questions from internal IT stakeholders
Analysis, evaluation and handling of incidents, problems and change requests in identity management
Execution of error analyses in development, test and integration environments including root cause analysis and documentation
Coordination with business units to develop technical solutions according to business requirements
Technical point of contact for user lifecycle automation, role assignment and access permissions
Defect management and issue tracking with JIRA in agile release cycles
Maintenance and documentation of all activities in Confluence
Creation of reports and technical recommendations
Participation in continuous process improvement in IAM operations
Technical design and implementation of connecting new source and target systems to the central IDM platform

Jan 2015 - Dec 2015

1 year

Project Management & IAM Platform Integration

International Bank

Overall responsibility for the project including time and resource planning
Management and coordination of the project team (development, infrastructure, business units, external service providers)
Conducting and moderating workshops and status meetings
Creation and maintenance of project plans, risk register, milestone plans and reporting to business and IT management
Change and communication management to involve relevant stakeholders
Setup and configuration of development, test and production environments for the IAM platform
Technical integration and connection of target systems: SAP, Active Directory, Exchange, Lync, LDAP, Kordoba Core24 core banking system, DMS
Administration and migration of about 5,000 user accounts from the legacy system including cleanup and validation
Development of custom connectors based on the ICF framework and optimization of HR and approval workflows
Customization and extension of standard functionalities (reporting with Oracle BI Publisher)
Implementation of a complete identity lifecycle management according to internal and external audit requirements
Reduction of time and cost efforts for access management through automation and role models
Improvement of traceability, security and compliance according to MaRisk, BAIT, ISO/IEC 27001
Technical point of contact for external audits and reviews (BaFin, internal audit)

Jan 2015 - Dec 2015

1 year

Test Management for the Implementation of an IAM Platform

International Bank

Responsible for test strategy, test planning and execution across multiple test cycles (system testing, integration testing, regression testing, UAT)
Creating and maintaining test cases based on user stories/use cases
Coordinating a team of four testers, both internal and external
Tracking test coverage and ensuring traceability between requirements, test cases and test results
Supporting operational test execution including technical assistance with test data setup and error analysis
Monitoring test progress, status reporting and risk assessment
Communicating test results, risks and open issues to project management and stakeholders
Capturing, prioritizing and tracking defects in JIRA including root cause analysis
Creating reports for go/no-go decisions
Coordinating with development, business units and architecture to analyze and resolve critical issues
Maintaining audit-proof documentation of testing activities and results in Confluence
Creating test plans, test case catalogs, test result summaries and test closure reports
Ensuring documentation meets internal standards and regulatory requirements

Jan 2014 - Dec 2015

2 years

Conception & Development

German cable network operator

Designing and enhancing an integration interface between BMC Remedy and IBM Rational ClearQuest
Automating manual delivery note transfers with Jasper Reports to improve efficiency
Coordinating requirements with business units
Performing product rollout and creating technical documentation

Jan 2014 - Dec 2015

2 years

Requirements Analysis & Conception of IAM Solution

International Bank

Gathering, specifying and documenting technical requirements for the migration to Oracle Identity Manager
Preparing, conducting and follow-up of workshops for requirement verification and approval
Aligning documented requirements with business units
Creating functional and technical design specifications

Jan 2014 - Dec 2015

2 years

Project Responsibility & Development of Migration Tool

International telecommunications company

Analyzing, designing and developing a migration tool for automated migration of users, accounts, resources and roles from SUN IDM Manager to the new IDM platform
Performing the data migration with the developed framework
Coordinating with business units and creating technical documentation

Jan 2014 - Dec 2015

2 years

Test Management

Austrian telecommunications provider

Test management and coordination of operational test execution for the rollout of a group-wide IDM platform
Defining entry and exit criteria for test management
Monitoring component tests across the overall architecture
Conducting user acceptance tests and supporting the acceptance process
Monitoring test progress and defect management
Reporting and presenting results as the basis for go-live decisions

Jan 2013 - Dec 2013

1 year

Conception & Development

German medical technology company

Gathering, specification and documentation of technical requirements for a web platform to monitor and document temperature-sensitive products
Creation of a functional specification and implementation using ASP.NET, C# and MS SQL Server
Rollout of the developed application

Jan 2013 - Dec 2013

1 year

Project Responsibility & Product Integration of IAM Solution

International telecommunications company

Project management for integrating an IAM application into the company environment
Management of the project team and coordination between business units and IT
Conducting and facilitating workshops, steering boards, and status meetings
Setting up and configuring test and production environments
Connecting approx. 1,200 target systems (Linux, Unix, Oracle DB, MSSQL, MySQL, AD, Exchange, Lync, LDAP, Lotus, SAP)
Managing approx. 20,000 internal and external user accounts
Development of HR workflows, approval workflows, and customization of the IAM solution
Data migration and cleansing from the legacy system
Reducing time and costs and enhancing information security and compliance

Jan 2013 - Dec 2013

1 year

Requirements Analysis & Conception of IAM Solution

International telecommunications company

Gathering, specification and documentation of technical requirements for a new IAM solution
Preparation, conducting, and follow-up of workshops for requirements verification and acceptance
Aligning requirements with business units
Creating functional specifications for handover to development

Jan 2012 - Dec 2012

1 year

Conception & Development

German cable network operator

Design and further development of an integration interface between BMC Remedy and IBM Rational ClearQuest
Automation of manual interface tasks
Coordination with business units, product rollout, and technical documentation

Jan 2012 - Dec 2012

1 year

Development

German cable network operator

Replacing a manual request for deployment process with an IBM Rational ClearQuest form
Aligning requirements with business units
Creating technical documentation

Jan 2012 - Dec 2012

1 year

3rd Level Support & Development

International telecommunications company

3rd level support for the SUN Identity Manager solution
analyzing and resolving incidents
analyzing, developing, and testing change requests
coordinating with business units and creating technical documentation

Jan 2012 - Dec 2012

1 year

Migration & Development

Austrian bank

migrating and customizing an internal SharePoint portal solution using Metalogix Migration Manager
developing custom solutions for activity recording and cost reduction using ASP.NET and MS SQL Server
training business departments and creating technical documentation

Jan 2011 - Dec 2011

1 year

Requirements Analysis & Development

International energy technology company

gathering, specifying, and documenting technical requirements for implementing a rights management system for file shares
conducting workshops to verify and approve requirements
creating a detailed design and implementing it as an ASP.NET web application with MS SQL Server and Active Directory integration

Skills

Requirements Management & Analysis
Data Modeling, Database Design & Implementation
Identity & Access Management (Iam)
Role Modeling Or Role Mining
Incident, Problem & Change Management (Itil)
It Architectures
It Project Management
Software Architectures & Software Engineering
Test Management / Software Testing
Programming & Scripting Languages (Java, C, Angular, Typescript, Beanshell, Javascript …)
Enterprise Tools: Oracle Weblogic, Oracle Unified Directory, Oracle Soa Suite, Oracle Identity And Access Manager, Oracle Bi Publisher, Sun Identity Manager, Sailpoint Identityiq, Active Directory, Exchange, Ldap V3, Lotus Domino, Oracle Database, Mssql, Mysql, Remedy, Clearquest, Sharepoint, Lync, Cyberark, Openidm, Ldap, Nosql (Mongodb), Intellij, Git, Gitlab, Servicenow, Microsoft Entra Id, Apache Tomcat
Operating Systems: Windows, Linux, Unix
Business Process Automation (Bpel)
Software Architectures & Software Engineering
Data Modeling, Database Design & Implementation
Ms Office, Ms Project, Ms Visio, Jira, Remedy, Servicenow, Confluence, Silk Central