Entrepreneurial and technical leadership of the commercial division of a streetwear fashion retailer (95% online + 5% brick-and-mortar), revenue > €50 M, with 180 employees
Responsible for finance, IT, development, procurement, quality management and HR
Ensured profitability and liquidity, identified success drivers and initiated key projects:
Reduced return rate
Optimized warehouse logistics
Introduced business intelligence systems and standardized reporting
Linked KPI reporting and incentive systems
Integrated procurement and online marketing
Managed procurement using portfolio management tools
Implemented a CRM to increase customer contribution margins
Managed payment methods based on customer contribution margins
Apr 2006 - Dec 2011
5 years 9 months
Potsdam, Germany
Head of Central Controlling
LBS Ostdeutsche Landesbausparkasse AG
Set up overall bank management
Integrated controlling tools with incentive systems
Jan 1999 - Mar 2006
7 years 3 months
Potsdam, Germany
IT Auditor
LBS Ostdeutsche Landesbausparkasse AG
Audited IT systems for security, data protection, compliance and cost-efficiency
Developed risk-oriented audit planning for internal audit
Languages
German
Native
English
Advanced
Education
Oct 1996 - Jun 1999
LBS Ostdeutsche Landesbausparkasse AG
Bank Clerk · Potsdam, Germany
Fernuniversität
Diploma in Business Administration · Hagen · Germany