Oliver Krull
Partner
Experience
Partner
iSibocs
Partner
GreenSocks Consulting GmbH
Owner and Managing Director
O-KON-SALT
Head of Service Control
TUI InfoTec GmbH
Head of Service Centers
TUI InfoTec GmbH
Head of Incident Management and Service Desk
TUI InfoTec GmbH
Head of Incident Management
TUI InfoTec GmbH
Head of UHD (User Help Desk)
TUI InfoTec GmbH
Team Lead UHD
TUI InfoTec GmbH
IT Hotline Agent
TUI InfoTec GmbH
Student Assistant
TUI InfoTec GmbH
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (17 years), Tourism (14 years), Chemical (13 years), Manufacturing (13 years), and Professional Services (11 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (18.5 years), Operations (17 years), Production (13 years), Strategy (11 years), Customer Service (8 years), and Business Intelligence (7.5 years).
Skills
Service Management
- Itil V4 Managing Professional
- Itil V3 Expert
- Itil V2 Service Manager
- Itsm Simulation Trainer Apollo 13
- Iso 20000 Certification
Scrum
- Professional Scrum Master (Psm1)
Consulting Focus Areas
- Management Consulting
- Interim Management (Cio, Managing Director, Department Head, Division Head)
- Project Management
- (It) Service Management (Itsm / Itil)
- Personnel Management
- Outsourcing
- Provider Management
- Change Management
- Service Desk (Setup, Organization And Optimization)
Management Experience
- Over 20 Years Of Management Experience In Various Roles, Including Team Lead, Department Head, Division Head, Cio
- Organizational Setup
- Restructuring
- Development Of Strategic Goals
- Staff Management
- Recruitment
- Change Management
Languages
Certifications & licenses
ISO 20000 Certification
ITIL® V2 Service Manager
ITIL® V3 Expert
ITIL® V4 Managing Professional
Professional Scrum Master (PSM1)
ITSM Simulation Trainer Apollo 13
Profile
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