Recommended expert

Oliver Krull

Partner

Oliver Krull
Hanover, Germany

Experience

Oct 2018 - Present
7 years 5 months

Partner

iSibocs

Feb 2015 - Oct 2018
3 years 9 months

Partner

GreenSocks Consulting GmbH

Jan 2013 - Present
13 years 2 months
Hanover, Germany

Owner and Managing Director

O-KON-SALT

May 2011 - Dec 2012
1 year 8 months
Hanover, Germany

Head of Service Control

TUI InfoTec GmbH

Jan 2009 - Apr 2011
2 years 4 months
Hanover, Germany

Head of Service Centers

TUI InfoTec GmbH

Jan 2007 - Dec 2008
2 years
Hanover, Germany

Head of Incident Management and Service Desk

TUI InfoTec GmbH

Jun 2005 - Dec 2006
1 year 7 months
Hanover, Germany

Head of Incident Management

TUI InfoTec GmbH

Jan 2002 - May 2005
3 years 5 months
Hanover, Germany

Head of UHD (User Help Desk)

TUI InfoTec GmbH

Jan 2001 - Dec 2001
1 year
Hanover, Germany

Team Lead UHD

TUI InfoTec GmbH

Oct 1998 - Dec 2000
2 years 3 months
Hanover, Germany

IT Hotline Agent

TUI InfoTec GmbH

Jan 1998 - Sep 1998
9 months
Hanover, Germany

Student Assistant

TUI InfoTec GmbH

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (17 years), Tourism (14 years), Chemical (13 years), Manufacturing (13 years), and Professional Services (11 years).

Information Technology
Tourism
Chemical
Manufacturing
Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (18.5 years), Operations (17 years), Production (13 years), Strategy (11 years), Customer Service (8 years), and Business Intelligence (7.5 years).

Information Technology
Operations
Production
Strategy
Customer Service
Business Intelligence

Skills

Service Management

  • Itil V4 Managing Professional
  • Itil V3 Expert
  • Itil V2 Service Manager
  • Itsm Simulation Trainer Apollo 13
  • Iso 20000 Certification

Scrum

  • Professional Scrum Master (Psm1)

Consulting Focus Areas

  • Management Consulting
  • Interim Management (Cio, Managing Director, Department Head, Division Head)
  • Project Management
  • (It) Service Management (Itsm / Itil)
  • Personnel Management
  • Outsourcing
  • Provider Management
  • Change Management
  • Service Desk (Setup, Organization And Optimization)

Management Experience

  • Over 20 Years Of Management Experience In Various Roles, Including Team Lead, Department Head, Division Head, Cio
  • Organizational Setup
  • Restructuring
  • Development Of Strategic Goals
  • Staff Management
  • Recruitment
  • Change Management

Languages

German
Native
English
Advanced
French
Elementary

Certifications & licenses

ISO 20000 Certification

ITIL® V2 Service Manager

ITIL® V3 Expert

ITIL® V4 Managing Professional

Professional Scrum Master (PSM1)

ITSM Simulation Trainer Apollo 13

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Oliver based?

Oliver is based in Hanover, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Oliver speak?

Oliver speaks the following languages: German (Native), English (Advanced), French (Elementary).

How many years of experience does Oliver have?

Oliver has at least 28 years of experience. During this time, Oliver has worked in at least 10 different roles and for 4 different companies. The average length of individual experience is 3 years and 7 months. Note that Oliver may not have shared all experience and actually has more experience.

What roles would Oliver be best suited for?

Based on recent experience, Oliver would be well-suited for roles such as: Partner, Owner and Managing Director, Head of Service Control.

What is Oliver's latest experience?

Oliver's most recent position is Partner at iSibocs.

What companies has Oliver worked for in recent years?

In recent years, Oliver has worked for iSibocs and O-KON-SALT.

Which industries is Oliver most experienced in?

Oliver is most experienced in industries like Information Technology (IT), Tourism and Hospitality, and Chemical. Oliver also has some experience in Manufacturing and Professional Services.

Which business areas is Oliver most experienced in?

Oliver is most experienced in business areas like Information Technology (IT), Operations, and Production/Manufacturing. Oliver also has some experience in Strategy and Planning, Customer Service, and Business Intelligence.

Which industries has Oliver worked in recently?

Oliver has recently worked in industries like Chemical, Manufacturing, and Information Technology (IT).

Which business areas has Oliver worked in recently?

Oliver has recently worked in business areas like Operations, Production/Manufacturing, and Business Intelligence.

Does Oliver have any certificates?

Oliver has 6 certificates. Among them, these include: ISO 20000 Certification, ITIL® V2 Service Manager, and ITIL® V3 Expert.

What is the availability of Oliver?

Oliver is immediately available full-time for suitable projects.

What is the rate of Oliver?

Oliver's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Oliver?

To hire Oliver, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 760-920 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.