Nico T.
Rollout Technician
Experience
Mar 2025 - Jul 2025
5 monthsGermany
On-siteRollout Technician
LOCO GmbH
- Rollout MDM for Windows devices
- Deployment via USB stick
- User training
- Device inspection
- Inventory
- Clean documentation
- Windows 11 rollout
Jan 2024 - Feb 2025
1 year 2 monthsGermany
Rollout and Service Technician
LOCO GmbH
- Hardware setup and teardown (clients, WLAN hotspots, etc.)
- Planning the setup of hotspots
- Assigning technicians
- Documentation
- Patching
- Function testing
- Maintaining inventory lists
Jul 2023 - Dec 2023
6 monthsDresden, Germany
Building Engineer
- Expansion of Wi-Fi coverage aiming for 100% coverage in a 10,000 sqm building
- Creation of an overview of existing and planned Wi-Fi access points
- Initial draft with Adobe based on survey/simulation
- Creation of accurate building layouts with AutoCAD
- Development of a feasibility study with the on-site installation company
- Site walkthroughs to inspect conditions
- Development of a construction plan after approval
- Cleanroom class training and GMP-compliant work
- Creation of tables to represent existing cleanrooms
- Working in Scrum
- Regular report creation with the team and involved companies
- Basic training for work in a medical-grade environment
- Regular training on cleanroom class changes
- Development of a solution for cleanroom-compliant installation of Wi-Fi access points in consultation with QA and department heads
- Weekly meetings with PMOs and stakeholders on project progress and changes
- Creation of work cards for the installation company with detailed descriptions and images
- Documentation of existing data rooms
- Planning cable routes according to specifications (max. 85 m)
- Creation of document lists
- Submission and justification of orders to stakeholders
- Maintaining clear documentation of meetings
Oct 2022 - Dec 2022
3 monthsMunich, Germany
Rollout Specialist
- iPad support and rollout
- Setting up iPads, adjusting settings
- User support
- Installation and verification of software and drivers
- Training users
- Documentation of all processes
- Installation, implementation, and configuration of software and hardware components
- Ensuring service quality
- Maintenance of service documentation
- On-site maintenance
- Replacement of defective hardware
May 2022 - Sep 2022
5 monthsBonn, Germany
On-siteOn-site Technician, 1st and 2nd Level
- Software installation
- Network setup
- Active Directory
- SCCM
- Updating and maintenance of laptops and operating systems
- Handling service requests and troubleshooting
- Office 365
- User support
- Support of standard software
- Support for laptops, smartphones, printers, etc.
Nov 2019 - May 2022
2 years 7 monthsService Technician for Various Customers
- Setup of home office workstations
- Deployment of various clouds
- Installation of camera software
- Setup of home networks
- Updating and maintenance of laptops and operating systems
- Hardware implementation according to specifications
- Handling service requests and resolving issues
- Ensuring service quality
- Installation of printer drivers
- License management in Office 365
- Technical consulting for software and hardware configuration
- Advice on home networks
Aug 2019 - Sep 2019
2 monthsRollout Technician
- Data backup
- Creation and maintenance of service documentation
- Ensuring service quality
- Installation of drivers
- Setup and teardown of 26 workstations
- Cabling of new workstations
- Patching of workstations
- Random functional tests
Jun 2019 - Aug 2019
3 monthsBerlin, Germany
Windows 10 Rollout
MyWork It GmbH
- Setup and teardown of Dell clients (approx. 100 devices)
- Installation of drivers
- Creation and maintenance of service documentation
- Ensuring service quality
Jan 2019 - May 2019
5 months1st level Support
- Unpacking, setup and installation of Dell laptops
- Data backup
- Setup of laptops
- Customer training and support
Aug 2018 - Nov 2018
4 monthsFrankfurt am Main, Germany
1st Level Support / Mobile Device Management
Secustaff GmbH
- iPhone and Android rollout/support
- Setting up phones and adjusting settings
- User Support
- Mobile Device Management for approx. 1,400 Android smartphones
- Installation of software and drivers
- User training
- Documentation of all operations
- Installation, implementation, and configuration of software and hardware components
- Ensuring service quality
- Maintenance of service documentation
- On-site maintenance work
- Replacement of defective hardware
May 2018 - Jul 2018
3 monthsBerlin, Germany
Cisco Phone Rollout / Network Technician
BF-IT-Consulting GbR
- Setting up and inventorying phones
- Updating via Cisco switch
- Patching network outlets
- Troubleshooting issues
- Dismantling old phones
- Replacing defective hardware
Apr 2017 - May 2018
1 year 2 monthsDresden, Germany
1st & 2nd Level Support
BF-IT-Consulting GbR
- Printer maintenance for defects or wear
- Fault analysis and troubleshooting
- Issue resolution
- Checking inventory and ordering parts
- Logging service requests (incidents)
- Performing updates and maintenance
- Handling general inquiries and service requests
- Configuring network printers
- Maintaining and handling tickets in the internal ticket system
- Creating documentation
Apr 2017 - May 2018
1 year 2 monthsFridolfing, Germany
1st & 2nd Level Support
Weihs IT
- Printer maintenance for defects or wear
- Fault analysis and troubleshooting
- Issue resolution
- Checking inventory and ordering parts
- Logging service requests (incidents)
- Performing updates and maintenance
- Handling general inquiries and service requests
- Configuring network printers
- Maintaining and handling tickets in the internal ticket system
- Creating documentation
May 2016 - Mar 2017
11 months1st & 2nd Level Support
- Replacing old hardware with new hardware
- Data backup
- Integrating Outlook archives, printers, and networks
- Implementing hardware according to specifications
- Logging issues and providing technical support via email and phone
- Installing software and setting up devices
- Installing drivers
- Configuring peripherals (e.g., Zebra printers)
- Training users on the transition from Windows 7 to Windows 10
- Troubleshooting
- Performing BIOS setups
- Using general code to unlock BIOS
- Deploying Windows 10 images
- Receiving, transporting, and commissioning new devices
- Reinstalling Windows 7 on PCs and laptops
Feb 2016 - Apr 2016
3 months1st Level Support / Rollout Technician
- Replacing old hardware with new hardware
- Installing Windows 7 (approx. 400 devices)
- Training users
- Providing technical advice to users
- Creating documentation
Summary
I am a seasoned rollout technician with extensive experience in hardware installation, system rollouts, user training, and detailed documentation. I excel in Windows deployments, mobile device management, and network installations across various environments such as offices and large technical buildings. I have managed setups from iPads to complex WLAN infrastructures while providing hands-on support and troubleshooting.
My work is built on practicality, sharp technical insight, and a commitment to quality service. I continuously adapt to evolving technologies and requirements, always ensuring that every rollout or support task is completed with precision and reliability.
Languages
German
AdvancedEnglish
IntermediateCertifications & licenses
Driver's license
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