Mohammed Abadel
Business Start-up and Continuing Education
Experience
Business Start-up and Continuing Education
Self-Employment
- Evaluation of further training options in the field of artificial intelligence
- Development of a business plan for self-employment in the AI sector
- Development of an offline chatbot for Excelsior GmbH
- Preparation for the "AWS Certified Solutions Architect – Associate" certification to expand cloud skills
Site Reliability Engineer
BMW Group
- Co-led the initiative for the cross-team rollout of Dynatrace for over 90% of all Connected Car microservices
- Defined and configured reliability SLIs and SLOs for 36 critical service chains in the Connected Car context (Dynatrace, Terraform)
- Configured Dynatrace and maintained Terraform templates for the service chains (Dynatrace, Bitbucket, Terraform, Jenkins)
- Responsible for generating and sending SLO reports (Terraform, Bitbucket, Jenkins)
- Created and reviewed user stories to implement functional and non-functional requirements (Jira, Confluence)
- Designed, implemented, and maintained dashboards for the critical service chains (Dynatrace)
- Developed and supported a training program (4x/year) to train all product teams (Dynatrace, Confluence, PowerPoint, MS Teams)
- Supported regular DevOps processes for developing and deploying company-wide monitoring services (via troubleshooting in Kubernetes, among others)
- Designed and implemented Dynatrace integrations with third-party systems (Dynatrace plugins, AWS CloudWatch)
Site Reliability Engineer
Commerzbank AG
- Co-responsible for stabilizing online banking
- Developed strategies to increase the stability of online banking
- Optimized monitoring and alert processes (Dynatrace)
- Defined action guidelines for production incidents
- Supported interdisciplinary teams with root cause analyses (Dynatrace)
- Administered and maintained infrastructure for a .NET application (Windows Server, IIS web server, MS SQL Server, SQL Server Management Studio)
- Managed IT service providers
IT Operations Manager
Hyundai Capital Bank Europe GmbH
- Ensured availability and performance of the IT infrastructure (Cisco ISE, Active Directory, Lansweeper, MS Server)
- Carried out and monitored software upgrades and integration projects (e.g., DATEV)
- Managed and assured quality of external IT service providers
- Supported IT security measures and audit processes
- Contributed to the company-wide Windows 10 rollout through planning, coordination, and technical troubleshooting
- Provided first- and second-level support
- Reported to management to support decision making
IT Infrastructure Teamlead
GEA Group
- Led project teams of up to three members
- Conducted comprehensive analyses of MS Windows Servers and SQL servers for migration preparation
- Developed and implemented migration plans for Windows Servers to the Azure environment
- Prioritized and assigned tasks to ensure efficient project workflows
- Created and presented status reports to management to support decision making
IT Administrator / Team Lead
Commerzbank AG
- Project support from planning to implementation (MPLS circuit setup, Microsoft Surface Hub, etc.)
- Setting up and managing infrastructure for third-party applications (F5 BIG-IP, Microsoft server and network setup in DEV/Test/Prod)
- Integration and deployment management of specialized software solutions (IIS web server, PKI management)
- Administration of Windows servers and SQL servers
- Technical support for the development and testing teams (Eclipse IDE rollout, IDE troubleshooting, firewall openings, etc.)
- 2nd level support for the production team
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (7.5 years), Automotive (2.5 years), Information Technology (0.5 years), Food and Beverage (0.5 years), and Manufacturing (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (11 years), Project Management (6 years), Product Development (0.5 years), and Strategy (0.5 years).
Languages
Education
Cologne University of Applied Sciences
Diploma in Business Information Systems · Business Information Systems · Cologne, Germany
University of Cologne
Business Information Systems · Cologne, Germany
University of Potsdam Studienkolleg
Potsdam, Germany
Certifications & licenses
Certified Kubernetes Administrator
Scrum Master
Profile
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