Mohammed Abadel

Business start-up and Continuing Education

Frankfurt, Germany

Experience

Jan 2024 - Sep 2024
9 months

Business start-up and Continuing Education

Professional reorientation and development in the field of IT and artificial intelligence.

  • Evaluation of further training opportunities in the field of artificial intelligence
  • Development of a business plan for self-employment in the AI sector
  • Development of an offline chatbot for Excelsior GmbH
  • Preparation for the AWS certification “AWS Certified Solutions Architect – Associate” to expand cloud competencies
Sep 2021 - Dec 2023
2 years 4 months

Site Reliability Engineer

BMW Group

Optimization and monitoring of system reliability and performance using modern DevOps practices and monitoring technologies.

  • Co-leading the cross-team rollout initiative of Dynatrace for >90% of all Connected Car microservices
  • Defining/configuring reliability SLIs and SLOs for the 36 critical service chains in the Connected Car context (Dynatrace, Terraform)
  • Configuring Dynatrace and maintaining Terraform templates for the service chains (Dynatrace, Bitbucket, Terraform, Jenkins)
  • Responsible for generating and sending SLO reports (Terraform, Bitbucket, Jenkins)
  • Creating and technically approving user stories to implement functional and non-functional requirements (Jira, Confluence)
  • Designing, implementing and maintaining dashboards for the critical service chains (Dynatrace)
  • Developing and conducting a training program (4x/year) to train all product teams (Dynatrace, Confluence, PowerPoint, MS Teams)
  • Supporting regular DevOps processes for the development and deployment of company-wide monitoring services (via troubleshooting in Kubernetes, among others)
  • Designing and implementing Dynatrace integrations with third-party systems (Dynatrace plugins, AWS CloudWatch)
Feb 2021 - May 2021
4 months

Site Reliability Engineer

Commerzbank AG

Stabilization and optimization of the online banking system by improving monitoring, alert processes and infrastructure management, as well as supporting incident analysis and resolution.

  • Co-responsible for stabilizing online banking
  • Developing strategies to increase the stability of online banking
  • Optimizing monitoring and alert processes (Dynatrace)
  • Defining action guidelines for production incidents
  • Supporting interdisciplinary teams in root cause analysis (Dynatrace)
  • Infrastructure administration and maintenance of a .NET application (Windows Server, IIS Web Server, MS SQL Server, SQL Server Management Studio)
  • IT provider management
May 2019 - Dec 2020
1 year 8 months

IT Operations Manager

Hyundai Capital Bank Europe GmbH

Responsible for the operation and monitoring of IT infrastructure as well as managing IT providers.

  • Ensuring availability and performance of IT infrastructure (Cisco ISE, Active Directory, Lansweeper, MS Server)
  • Executing and monitoring software upgrades and integration projects (e.g., DATEV)
  • Managing and quality-assuring external IT service providers
  • Supporting IT security measures and audit processes
  • Contributing to the company-wide Windows 10 rollout through planning, coordination and technical problem solving
  • Providing first- and second-level support
  • Reporting to management to support decision-making
Oct 2018 - May 2019
8 months

IT Infrastructure Teamlead

GEA Group

Leading the strategic migration of Windows servers and related applications to the Azure Cloud.

  • Leading project teams of up to three members
  • Conducting comprehensive analyses of MS Windows servers and SQL servers to prepare for migration
  • Developing and executing migration plans for Windows servers into the Azure environment
  • Prioritizing and allocating tasks to ensure efficient project workflows
  • Creating and presenting status reports to management for decision support
Apr 2013 - Oct 2018
5 years 7 months

IT-Administrator/ Team Lead

Commerzbank AG

Implementing complex IT projects with a focus on infrastructure, application integration and development support.

  • Supporting projects from planning to implementation (MPLS link setup, Microsoft Surface Hub, etc.)
  • Building and managing infrastructure for third-party applications (F5 BIG-IP, MS server and network setup in DEV/Test/Prod)
  • Integration and deployment management of specialized software solutions (IIS web server, PKI management)
  • Administration of Windows servers and SQL servers
  • Technical support for the development and test team (Eclipse IDE rollout, IDE troubleshooting, firewall exceptions, etc.)
  • 2nd level support for the production team

Languages

Arabic
Native
English
Advanced
German
Advanced

Education

Apr 2005 - Aug 2012

Technische Hochschule, Köln

Diplom · Wirtschaftsinformatik · Cologne, Germany

Oct 2002 - Apr 2005

Universität zu Köln

Wirtschaftsinformatik · Cologne, Germany

Oct 2001 - Jul 2002

Studienkolleg der Universität Potsdam

Potsdam, Germany

Certifications & licenses

Certified Kubernetes Administrator