Marcel (Manuel) Hainer

Consultant & Interim Manager

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Mainz, Germany

Experience

Nov 2021 - Present
4 years 3 months

Consultant & Interim Manager

Self-employed

  • Leading client and project teams as a consultant
  • Managing specialist departments as an interim manager
  • Building and optimizing existing teams and organizations
  • Revenue and budget responsibility
  • Optimizing and scaling existing sales channels
  • Setting up, monitoring and analyzing relevant key figures
  • Developing and executing marketing and communication campaigns
  • Pitching and selecting suitable marketing and digital agencies
  • Identifying new business areas (business development)
  • (Further) development and realignment of existing business models
  • Optimizing existing pricing and assortment strategies
Aug 2019 - Oct 2021
2 years 3 months
Ingelheim am Rhein, Germany

Manager Brand Stores & E-Commerce

Weber Stephen Deutschland GmbH

  • Leading the brand store and e-commerce team including the brand store in Berlin

  • Revenue and budget responsibility

  • Leading a team of 10 employees

  • Acquiring new partners as well as planning, production and roll-out of new stores

  • Further development of the existing store concept

  • Developing and producing all POS communication materials including promotions

  • Increased Weber.com revenue from €4M to €8M in 2 years

  • 50% cost reduction in store construction with better quality

  • Growth from 5 to 30 stores in EMEA within 2 years

Aug 2017 - Jul 2019
2 years
Düsseldorf, Germany

Head of Global Retail Marketing

Grohe AG

  • Leading the global Grohe Trade and Retail Marketing team of 5 employees

  • Budget responsibility

  • Optimizing existing POS fixtures (DIY, specialist retailers & showrooms)

  • Selecting and managing agencies and service providers

  • Developing and producing all POS communication materials

  • Successfully launched three new POS fixture concepts in Europe

  • Achieved significant cost reduction (approx. 25%) in production, warehousing, and logistics

  • Implemented a Web2Print solution for in-store communication

Nov 2014 - Jul 2017
2 years 9 months
Munich, Germany

Senior Consultant/Project Manager

Envolved GmbH

  • Strategy consultant for customer centricity

  • Consulting focus: CRM and loyalty

  • Industry focus: fashion, FMCG and customer loyalty programs

  • Evaluated existing customer loyalty programs (UK, DE, IT) – fuel retailer

  • Project lead for digital transformation – German frequent flyer program

  • Strategic repositioning of the loyalty program – German frequent flyer program

Aug 2013 - Sep 2014
1 year 2 months
Munich, Germany

Consultant

Accenture AG

  • Strategy consultant for consumer goods & retail

  • Consulting focus: digitalization, omni-channel & outsourcing

  • Industry focus: fashion, FMCG

  • Built a global KPI dashboard – FMCG

  • Market & trend analysis for customer acquisition – fashion

Nov 2011 - Aug 2013
1 year 10 months
Herzogenaurach, Germany

History Communication Manager

adidas AG

  • Led the “Online Archive” project team with up to 3 external staff

  • Coordinated the internal IT department and external agencies

  • Created content for the adidas “Walk of Fame” (company museum)

  • Developed and implemented a communication strategy for corporate history

  • Optimized the internal archive search and introduced a remote version

  • Managed internal and external go-live of the adidas online archive

  • Provided historical content for marketing campaigns

  • Established the department within the company and brand strategy

Jul 2010 - Oct 2011
1 year 4 months
Herzogenaurach, Germany

CRM Project Manager

adidas AG

  • Led the CRM IT team with up to 6 external staff and agencies

  • Built a CRM system landscape for storing customer data

  • Established a communication platform for personalized email delivery

  • Implemented automated and personalized email campaigns

  • Developed a personalized and targeted customer approach

  • Introduced initial customer data and audience analyses

  • Launched personalized and automated customer communication

  • Developed the prototype for a digital customer club (now adiClub)

  • Increased revenue from €15 to €50 million within 12 months

Nov 2007 - Jun 2010
2 years 8 months
Herzogenaurach, Germany

Trade and Retail Marketing Manager

adidas AG

  • Introduced and monitored retail marketing KPIs

  • Developed and implemented a global mystery shopping program

  • Conducted customer behavior studies

  • Designed shop-in-shop solutions

  • Executed POS campaigns

  • Project lead for the opening of the world's largest adidas store in Beijing

  • Managed campaign planning, timing, and deliverables

  • Successfully launched a global mystery shopping program

  • Established a global go-to-market strategy

  • Successfully launched adidas Outdoor in adidas-owned retail stores

May 2006 - Oct 2007
1 year 6 months
Portland, United States

Marketing Trainee

adidas AG

  • Strategic Sports Marketing EMEA
  • Digital Marketing USA (stationed abroad in Portland, Oregon)
  • Global Brand Communications
  • Sales Associate at adidas Store Frankfurt
  • Business Unit Olympics
  • Range Management Area Central
Jan 2005 - Mar 2005
3 months
Spain

Product Management

adidas Espania S.A.

Aug 2004 - Dec 2004
5 months
United Kingdom

Sports Marketing & Communication

adidas UK Limited

Sep 2002 - Mar 2003
7 months
Germany

Logistics

BMW AG

Skills

  • Agile And Traditional Project Management Methods
  • Staff Management, Leadership And Coaching
  • Microsoft Office
  • Various Crm Systems
  • Mountain Biking, Golf, Cooking & Grilling, Hiking

Languages

German
Native
English
Advanced

Education

Oct 2011 - Jun 2013

Deggendorf University of Applied Sciences

Master of Business Administration, Business Start-up & Management · Business Administration · Deggendorf, Germany · 1.7

Oct 2003 - Jun 2006

Deggendorf University of Applied Sciences

Diploma in Business Administration, Marketing & Service Management · Business Administration · Deggendorf, Germany · 2.2

Certifications & licenses

Organizational Development

Gutenberg School of Business

Systemic Coach

Gutenberg School of Business

Train The Trainer

Chamber of Industry and Commerce Lower Bavaria

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