Mahmoud S.

CRM/Power Platform Technical Consultant and Solution Architect

Frankfurt am Main, Germany

Experience

Jul 2022 - Present
3 years 6 months
Frankfurt am Main, Germany

CRM/Power Platform Technical Consultant and Solution Architect

Freelancer

  • System analysis and requirement engineering
  • Designing and architecting system components
  • Application consultation and best practices
  • Developing system components
  • Implementing Power Platform adoption and governance
  • Migrating data to target system using best practices
  • Conducting end-user trainings
Aug 2019 - Jun 2022
2 years 11 months
Frankfurt am Main, Germany

CRM Senior Technical Consultant

Fellowmind

  • Analyzing customer business requirements

  • Designing and architecting the system (hardware, software, environment, applications, and integration)

  • Implementing customer requirements

  • Consulting on best practices and latest techniques

  • Power Platform topic owner (learning, sharing, and advising)

  • Power Platform Security/Governance advisor for environment strategy, DLPs, security, and CoE

  • Supporting marketing with Power Platform activities (organizing sessions, conferences, etc.)

  • Supporting the company to market and sell Dynamics and Power Platform in Germany

  • Key Projects**

  • Clariant: Analyzed, designed, and migrated all CRM database to Cloud CRM using Scribe online and architected enterprise apps

  • B.Braun: Advised and implemented Power Platform governance strategy, designed and developed low-code applications (canvas, model-driven)

Dec 2018 - Jul 2019
8 months
Riyadh, Saudi Arabia

Lead Dynamics CRM Consultant

Takamol

  • Analyzing customer business requirements

  • Designing and architecting the system (hardware, software, environment, applications, and integration)

  • Developing application using Dynamics CRM, SharePoint, MS .NET, SQL Server, JavaScript, SSRS, and SSIS

  • Key Projects**

  • Mowaamah: Assessment and certification of companies to assess the suitability of the working environments for disabled employees (Dynamics CRM, SharePoint, JavaScript, WCF, and SSRS)

Sep 2015 - Dec 2018
3 years 4 months
Riyadh, Saudi Arabia

Lead Dynamics CRM Consultant

ITWorx

  • Analyzing customer business requirements

  • Providing technical and business consultations

  • Designing and architecting the system (hardware, software, environment, applications, and integration)

  • Developing application using Dynamics CRM, SharePoint, MS .NET, SQL Server, JavaScript, SSRS, and SSIS

  • Key Projects**

  • Mowaamah: Assessment and certification of companies to assess the suitability of the working environments for disabled employees (Dynamics CRM, SharePoint, JavaScript, WCF, and SSRS)

  • Saudi Exports: Exhibitions management to market Saudi Arabia’s exports (Dynamics CRM, WCF, and SSRS)

Feb 2011 - Apr 2015
4 years 3 months
Cairo, Egypt

Senior Dynamics CRM Consultant

Veripark

  • Developing application using Dynamics CRM, MS .NET, SQL Server, JavaScript, SSRS, and SSIS

  • Developing design and deployment documents

  • Conducting user and developer trainings

  • Key Projects**

  • Gulf International Bank: Virtual banking, retail banking, corporate banking, case management, loyalty management, and call center management (Dynamics CRM, SSRS)

  • Ahli United Bank: Retail banking, sales force management, and incentive management (Dynamics CRM, SSRS, SSIS)

  • National Bank of Kuwait: Retail banking and call center management (Dynamics CRM, SSRS)

May 2009 - Dec 2010
1 year 8 months
Cairo, Egypt

Software Engineer

Soft Solutions

  • Developing application using Dynamics CRM, MS .NET, SQL Server, and JavaScript

  • Key Projects**

  • Auto Lease: Cars finance management system (Dynamics CRM, SSRS)

  • First Lease: Real estate finance management (Dynamics CRM, SSRS)

Aug 2008 - Jul 2009
1 year
Egypt

Diploma in Software Engineering

Information Technology Institute

Sep 2001 - Jul 2006
4 years 11 months
Egypt

Bachelor in Pharmaceutical Science

Helwan University

Summary

experienced in analysing, designing and developing applications on top of Dynamics 365 and Power Platform, seeking new challenges.

Languages

Arabic
Native
English
Advanced
German
Intermediate

Education

Aug 2008 - Jul 2009

Information Technology Institute

Software Engineering · Egypt

Sep 2001 - Jul 2006

Helwan University

Pharmaceutical Science · Egypt

Certifications & licenses

CRM Catalyst

MB-210

MB-400

MB-600

MCT

PL-200

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