Lutz Klinkhammer - Senior Project Manager

Duisburg, Germany

Experience

Jul 2023 - Oct 2023

4 months

Interim takeover of project management for 3 projects within a network renewal innovation program of 12 projects
Introduced a structured project approach and set up reporting standards for the various projects within the program guidelines
Held regular status meetings with project teams and consolidated the results within the program

Feb 2022 - Dec 2022

11 months

Served as a management coach and sparring partner to an IT department head
Acted as a project management coach on various IT projects for construction applications
Managed the service transfer of various construction applications

Nov 2020 - Feb 2021

4 months

Led the FI workstream with internal customer staff and external IT service providers
Implemented requirements for the new SAP BYD ERP system with integration to materials management software and a document management system
Managed the user acceptance testing in FI and integrated FI into the company-wide end-to-end processes

Jul 2016 - Jun 2019

3 years

Designed and implemented standard build processes to replace analog, wired data services with digital signal technology for large and business customers
Managed the company-wide delivery process including vendor coordination, infrastructure connection, acceptance procedures, customer implementation, and handover to operations
Ensured the company-wide billing processes for customer and partner invoicing

Jul 2015 - Jun 2019

4 years

Designed and implemented standard build processes for various cloud and hosting services with or without technical connection to the data center
Implemented an online portal for order management and deployed various cloud services
Ensured the company-wide billing processes for customer and partner invoicing
Coordinated collaboration with international partners (China, UK, US)
Coached operational project managers in running projects based on project management methodology

Jul 2011 - Dec 2012

1 year 6 months

Connecting around 1,600 high-security broadband lines and secure mobile connections, focusing on ensuring the contractually agreed delivery and service management

Mar 2010 - Jun 2011

1 year 4 months

Sub-project manager in a large migration project in telecommunications (> 5 million private customers, > 700,000 tariff rates, order processing, billing and CRM)
Responsible for all interfaces between the client and the external software vendor
Quality management and monitoring of operational tests for each software iteration
Ensuring that customer and quality requirements are met in every iteration
Preparing all acceptance documents for each delivered software iteration

Sep 2009 - Feb 2010

6 months

Setting up a new business reporting system (legally required external and internal business reports)
Analysis results used by database experts for reverse engineering the data warehouse (due to existing copyrights)
Replacing the existing banking system and continuing bank operations after shutting down the old banking data center