Lutz Klinkhammer
Senior Project Manager
Experience
Senior Project Manager
- Interim takeover of project management for 3 projects within a network renewal innovation program of 12 projects
- Introduced a structured project approach and set up reporting standards for the various projects within the program guidelines
- Conducted status meetings with the project teams and consolidated the results across the program
Management Coach and Senior Project Manager
- Management coach and sparring partner for an IT department head
- Project management coach on various IT projects for construction applications
- Project manager for service transfer of different construction applications
Workstream Lead Finance & Project Management Coach
- Led the FI workstream with internal client staff and external IT service providers
- Implemented requirements for the new SAP BYD ERP system with connection to materials management software and the document management system
- Managed the user acceptance test in FI and integrated FI into company-wide end-to-end process flows
Project Manager Build
- Designed and implemented standard build processes to replace analog, wired data services with digital signal technology for large and business customers
- Managed the company-wide delivery process including vendor management, infrastructure connections, acceptance procedures, customer implementation, and handover to operations
- Ensured company-wide billing processes for customer and partner invoicing
Project Manager Build
- Designed and implemented standard build processes for various cloud & hosting services, with or without technical connectivity to the data center
- Implemented an online order management portal and deployed various cloud services
- Ensured company-wide billing processes for customer and partner invoicing
- Coordinated collaboration with international partners (China, UK, US)
- Coached operational project managers on project execution using project management methodology
Project Lead
- Connecting about 1600 highly secured broadband lines and secured mobile connections, focusing on ensuring the contractually guaranteed Delivery & Service Management
Project Manager
- Sub-project manager in a large migration project in telecommunications (> 5 million private customers, > 700,000 tariff plans, order processing, billing and CRM)
- Responsible for all interfaces between the client and the external software provider
- Quality management and monitoring of the operational tests for each software iteration
- Ensuring the fulfillment of customer and quality requirements in every iteration
- Preparing all acceptance documents for each delivered software iteration
Senior Business Analyst
- Setting up a new business reporting (external and internal reports required by law)
- Using analysis results for reverse engineering the data warehouse by database experts (due to existing copyrights)
- Replacing the existing banking system and continuing banking operations after shutting down the old banking data center
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (5.5 years), Information Technology (5 years), Construction (1 year), Utilities (0.5 years), and Banking and Finance (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (8 years), Information Technology (5 years), Operations (4.5 years), Finance (3.5 years), Quality Assurance (1.5 years), and Business Intelligence (0.5 years).
Languages
Education
University of Duisburg
Diploma in Economics · Business Informatics and Corporate Management · Duisburg, Germany
Certifications & licenses
IPMA Level B Senior Project Manager
COBIT Practitioner Training
Certified ITIL BridgeV.3
Certified ITIL FoundationTraining
Certified ITIL Practitioner
IT Service Management / Service Level Management
Scrum – Efficient Projects Through Agile Methods
Profile
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