LingChuang S.
Chinese Language Trainer
Experience
Aug 2025 - Aug 2025
1 monthChinese Language Trainer
LingoTribe
- Delivered interactive Chinese language training sessions with AI-assisted tools.
- Designed and conducted scenario-based dialogues, real-life conversation simulations, and pronunciation correction.
- Provided feedback on tone, fluency, and cultural appropriateness to enhance learner experience.
- Received excellent evaluations and fair compensation, proving adaptability and teaching capability.
Jan 2020 - Present
5 years 11 monthsXi'An, China
E-commerce Operations Manager
Xi'an Chenshuo Trading Co., Ltd.
- Drafted and optimized store product descriptions, promotional content, and customer communication scripts.
- Collaborated with designers to ensure accurate and appealing product visuals and text alignment.
- Guided customer service teams by writing and refining response templates.
- Produced weekly PPT reports analyzing store data, highlighting trends, and recommending strategies.
- Coordinated with brand partners (Yili, Junlebao) to align messaging with company guidelines.
E-commerce Operator
Juliang Network Technology Co., Ltd.
- Oversaw multiple online stores (Taobao, Tmall, Pinduoduo) and ensured consistency of brand voice.
- Analyzed and reported marketing performance data (UV, PV, conversion rates, etc.).
- Conducted competitor copy analysis to recommend improvements in messaging and positioning.
Intern
Lanzhou Xinhai Green Food Co., Ltd.
- Supported Taobao store promotion and copywriting.
- Developed content plans and tracked effectiveness of campaigns.
- Assisted with drafting marketing materials for new customer outreach.
E-commerce Operator
Qinhan Sports Studio
- Managed Taobao store content and product listings, including promotional campaigns.
- Reviewed and adjusted copy for clarity, persuasiveness, and customer engagement.
- Conducted market analysis on new products and created purchase and sales strategies.
Summary
Native Chinese speaker with 6 years of professional experience in e-commerce operations, specializing in content writing, copyediting, and cross-functional communication. Skilled in drafting, reviewing, and optimizing written materials for accuracy, clarity, and tone. Experienced in guiding teams on product descriptions, refining customer service scripts, and preparing analytical reports. Proven ability to adapt language use across formal and informal contexts, ensuring both linguistic precision and cultural relevance.
Languages
Chinese
NativeEnglish
AdvancedEducation
Oct 2016 - Jun 2019
Lanzhou Petrochemical Vocational and Technical University
Associate Degree in E-commerce · E-commerce · Lanzhou, China
Certifications & licenses
Driver’s License: C-Class
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