Kristian (Dr.) Carstensen

Owner

Cologne, Germany

Experience

Jan 2009 - Jul 2024
15 years 7 months
Cologne, Germany

Owner

Carstensen Management GmbH

  • Interim management in IT

  • General management in IT-related service companies

  • IT project management and program management

  • Business process analysis and reorganization

  • Change management

  • Leadership personality with 22 years of experience as general manager of IT-related service companies; for twelve years as an independent interim manager.

  • Strong project management skills at the interface between business and IT.

  • Long-standing practice in analyzing and reorganizing business processes as well as initiating and steering change processes.

  • Executive and line mandates in service and IT service companies

  • Optimization and digitization of business processes in the IT environment

  • Professionalization and taking on program and project responsibility (agile, classical and hybrid approaches)

  • Business model development in and for service companies

  • Realignment and restructuring of business units (turnaround & change management)

  • International management and project experience (USA, UK, NL, Sweden)

  • Leading and professionalizing project teams on site and virtually; cross-functional, cross-divisional and cross-company

  • Management experience in small and medium organizations up to DAX30 corporations

  • Proven success through far-sighted planning, sound economic decision-making and through committed, situationally adapted, persuasion-based leadership

  • Leadership responsibility for up to 150 FTE and budget and results responsibility up to 30 MEUR

  • Analytical mindset, high abstraction ability, structured and methodical

  • Methods and tools for process modeling (BPMN, UML, Aris)

  • Project management and collaboration software (MS SharePoint, MS Project, Jira, Confluence)

  • Products of the MS Office 365 family (MS Excel, MS PowerPoint, MS Teams)

  • IT-related services and IT services

  • Healthcare (health insurers, ÖGW, large hospitals)

  • Insurance

  • E-commerce, retail and wholesale

  • Publishing and media

Jan 2004 - Dec 2009
6 years

Managing Director

Deutsche Post Direkt GmbH

Jan 2002 - Dec 2004
3 years

Managing Director

Claritas Deutschland Data + Services GmbH

Jan 1998 - Dec 2002
3 years

Managing Director

Hoppenstedt Financial Information GmbH

Jan 1993 - Dec 1999
6 years

Analyst

Primark Wefa GmbH

Jan 1988 - Dec 1994
6 years
Frankfurt, Germany

Research Associate

Johann-Wolfgang-Goethe-Universität

Summary

Leadership personality with 22 years of experience as general manager of IT-related service companies; for twelve years as an independent interim manager. Strong project management skills at the interface between business and IT. Long-standing practice in analyzing and reorganizing business processes as well as initiating and steering change processes.

  • Executive and line mandates in service and IT service companies

  • Professionalization and taking on program and project responsibility (agile, classical and hybrid approaches)

  • Realignment and restructuring of business units (turnaround & change management)

  • Optimization and digitization of business processes in the IT environment

  • Business model development in and for service companies

  • International management and project experience (USA, UK, NL, Sweden)

  • Management experience in small and medium organizations up to DAX30 corporations

  • Leadership responsibility for up to 150 FTE and budget and results responsibility up to 30 MEUR

  • Leading and professionalizing project teams on site and virtually; cross-functional, cross-divisional and cross-company

  • Proven success through far-sighted planning, sound economic decision-making and through committed, situationally adapted, persuasion-based leadership

  • Analytical mindset, high abstraction ability, structured and methodical

Languages

German
Native
English
Advanced

Education

Johann-Wolfgang-Goethe-University

PhD · Economics · Frankfurt, Germany

Graduate Faculty, New School for Social Research

Economics · New York, United States

University of Bremen

Diploma · Economics · Bremen, Germany

Certifications & licenses

Certified Business Analyst Professional

IIBA

PRINCE2 Foundation

PRINCE2 Practitioner

Professional Scrum Master

Professional Scrum Product Owner

Service Management (ITIL® v4)