José Bartolomé - Manager SAM Service Development

Q: Where is José based?

José is based in Munich, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does José speak?

José speaks the following languages: Spanish (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does José have?

José has at least 48 years of experience. During this time, José has worked in at least 9 different roles and for 7 different companies . The average length of individual experience is 5 years and 10 months . Note that José may not have shared all experience and actually has more experience.

Q: What is José's latest experience?

José's most recent position is Manager SAM Service Development at BWI GmbH .

Q: What companies has José worked for in recent years?

In recent years, José has worked for BWI GmbH and GKK Dialog .

Q: Which industries is José most experienced in?

José is most experienced in industries like Manufacturing , Information Technology (IT) , and Construction . José also has some experience in Automotive , Aerospace and Defense , and Government and Public Administration .

Q: Which business areas is José most experienced in?

José is most experienced in business areas like Information Technology (IT) , Supply Chain Management , and Business Intelligence . José also has some experience in Accounting , Finance , and Quality Assurance (QA) .

Q: Which industries has José worked in recently?

José has recently worked in industries like Automotive , Aerospace and Defense , and Information Technology (IT) .

Q: Which business areas has José worked in recently?

José has recently worked in business areas like Business Intelligence , Customer Service , and Marketing .

Recommended expert

Munich, Germany

Experience

Mar 2023 - Jul 2024

1 year 5 months

Munich, Germany

Manager SAM Service Development

BWI GmbH

Analyzed existing customer reports in MS Excel and identified improvement and automation measures
Performed QA for existing reporting
Upgraded existing MS Excel reports to the BI system (MicroStrategy ONE). Created a concept and implemented it as part of a project
Created a technical support manual for the automated reports
Developed and documented Nintex workflows to automate reporting
Developed and documented PowerShell scripts to integrate data sources into the MicroStrategy ONE BI system
Connected external data sources to SharePoint for automated, regular updates of existing procurement master data

Jan 2021 - Jun 2022

1 year 6 months

Munich, Germany

Data Analysis & Corporate KPI Reporting for the Customer Interaction Center of BMW AG

GKK Dialog

Integrated data with Einstein Analytics Dataflows and Recipes to enable KPI analysis of marketing performance
Visualized hotline backlog at the queue level using Salesforce Tableau CRM (aka Einstein Analytics)
Visualized marketing campaign performance, including conversion rate analysis

Mar 2020 - Dec 2020

10 months

Munich, Germany

Data Analysis & Corporate KPI Reporting for the Customer Interaction Center of BMW AG

Westhouse Consulting

Provided business support during the migration of the old company CRM system (TopDrive) to the new generation CRM (Salesforce)
Analyzed marketing campaign performance, including conversion rate analysis

Oct 2014 - Nov 2019

5 years 2 months

Munich, Germany

Data Analysis & Reporting Corporate Data Integration

Siemens AG

Migrated KPI reports from PowerPoint to PrimeFaces charts using Oracle SQL (94 charts)
Created graphics to analyze EDI penetration worldwide
Created graphics to analyze department performance
Analyzed the impact of the corporate restructuring on the department
Analyzed the performance and quality of IT service providers
Developed and implemented a ticket preprocessor to improve ticket quality

Oct 2006 - Sep 2014

8 years

Munich, Germany

Accounting, Billing & Reporting Corporate Service EDI

Siemens AG

Created various billing models for the department
Migrated the accounting and billing system from a mainframe environment (BS2000) to a client-server architecture (Linux Oracle)
Maintained and enhanced the department's billing system (€10M/year, 800 customers)

Jan 1998 - Sep 2006

8 years 9 months

Munich, Germany

System Architect Corporate Service EDI

Siemens AG

Design, development and implementation of the department's billing system in a mainframe environment (BS2000, Cobol)

Jul 1988 - Dec 1997

9 years 6 months

Munich, Germany

Senior Software Programmer

Siemens AG

Design, development and maintenance of a cross-departmental inventory management system in a mainframe environment (BS2000, UTM-D, UDS-D)
Extension of the system into an ordering system
Maintenance of a material master data system, implemented in 10 countries

Nov 1983 - Jun 1988

4 years 8 months

Madrid, Spain

Application Programmer

Siemens SA

Responsible for maintaining the warehouse and order system
Migration of reports from BS1000 to BS2000 using Easytrieve
Development of system-level software for an integrated processing system (BS2000, UTM, UDS)

Jan 1981 - Oct 1983

2 years 10 months

Madrid, Spain

Job Automation and Reporting

Dragados y Construcciones

Job automation including Job Control Language development in a mainframe environment (IBM 370)
Report generation using various Computer Associates tools

Jan 1975 - Dec 1980

6 years

Madrid, Spain

Program Library Management and Reporting

INTECSA

Maintenance of the program library and its documentation
Report generation for the HR department in a mainframe environment (IBM 360)

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Manufacturing (22 years), Information Technology (21 years), Construction (3 years), Automotive (2.5 years), Aerospace and Defense (1.5 years), and Government and Administration (1.5 years).

Manufacturing

Information Technology

Construction

Automotive

Aerospace and Defense

Government and Administration

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (46 years), Supply Chain Management (14 years), Business Intelligence (8.5 years), Accounting (8 years), Finance (8 years), and Quality Assurance (6.5 years).

Information Technology

Supply Chain Management

Business Intelligence

Accounting

Finance

Quality Assurance

Summary

Proactive mindset for all new challenges and technologies
Strong analytical skills to optimize the use, consolidation, and integration of existing data
Open empirical approach, committed to finding the most efficient and simplest solution for customer needs
Rapid prototyping to foster customer creativity
Many years of experience in platform migrations

Skills

Tech. Expertise: Salesforce Reports, Dataflows, Recipes, Dashboards (Expert)
Tech. Expertise: Data Warehouse (Good)
Tech. Expertise: Oracle Sql (Expert)
Tech. Expertise: Data Analytics (Good)
Tech. Expertise: Integration (Good)
Tech. Expertise: Javascript (Expert)
Tech. Expertise: Excel (Expert)
Tech. Expertise: Microstrategy One (Expert)
Tech. Expertise: Powershell (Good)
Tech. Expertise: Edi – Electronic Data Interchange (Good)
It Skills: Salesforce Tableau Crm (Expert)
It Skills: Nintex Workflows And Forms (Expert)
It Skills: Sharepoint (Expert)
It Skills: Windows (Good)
It Skills: Linux (Good)

Languages

Spanish

Native

German

Advanced

English

Advanced

Education

Oct 1974 - Jun 1975

Escuela de Nautica de Bilbao

Merchant Marine · Bilbao, Spain

Oct 1973 - Jun 1974

Physics

Oct 1960 - Jun 1972

Colegio Nuestra Sra. del Recuerdo

Madrid, Spain

...and 1 more

Profile

Created

August 2024

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is José based?

José is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does José speak?

José speaks the following languages: Spanish (Native), German (Advanced), English (Advanced).

How many years of experience does José have?

José has at least 48 years of experience. During this time, José has worked in at least 9 different roles and for 7 different companies. The average length of individual experience is 5 years and 10 months. Note that José may not have shared all experience and actually has more experience.

What roles would José be best suited for?

Based on recent experience, José would be well-suited for roles such as: Manager SAM Service Development, Data Analysis & Corporate KPI Reporting for the Customer Interaction Center of BMW AG, Data Analysis & Reporting Corporate Data Integration.

What is José's latest experience?

José's most recent position is Manager SAM Service Development at BWI GmbH.

What companies has José worked for in recent years?

In recent years, José has worked for BWI GmbH and GKK Dialog.

Which industries is José most experienced in?

José is most experienced in industries like Manufacturing, Information Technology (IT), and Construction. José also has some experience in Automotive, Aerospace and Defense, and Government and Public Administration.

Which business areas is José most experienced in?

José is most experienced in business areas like Information Technology (IT), Supply Chain Management, and Business Intelligence. José also has some experience in Accounting, Finance, and Quality Assurance (QA).

Which industries has José worked in recently?

José has recently worked in industries like Automotive, Aerospace and Defense, and Information Technology (IT).

Which business areas has José worked in recently?

José has recently worked in business areas like Business Intelligence, Customer Service, and Marketing.

What is José's education?

José attended Escuela de Nautica de Bilbao for Merchant Marine.

What is the availability of José?

José is immediately available full-time for suitable projects.

What is the rate of José?

José's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.