Jens-Uwe Weidner
Senior Projekt Manager
Experience
Interim Manager Customer Success
paymenttools
Responsible for leading the Customer Success department of Paymenttools, including the Teams “Customer Care” and “Rollout Management”. External face of the company to existing and new customers, building strong relationships, driving customer engagement and promoting long-term loyalty
Project Delivery Manager
paymenttools
Enabling and supporting the timely and customer-oriented software development in an international, agile project environment in the area of payment services
Managing Partner
juwe121 Consulting
Consulting with a focus on project and delivery management. Process optimization with a strong view to increase the effectiveness of the organization and customer interaction.
Latest topics: Project Management, Transformation Management, Shopfloor, Scrum Master
Managing Partner
process&people - Consulting Partner
Responsible for the acquisition and successful execution of projects in a variety of industries (aviation, consumer goods, Service Industry, IT, Production, …). Together with our clients, we supported and optimized their business in the areas of process optimization (with Lean Management methodology), organizational development, strategy and project management.
Acting as the international representative for p&p in Switzerland I support the international development of the company.
Chief of Staff to VP Americas / Senior Manager Strategy, Business Processes, & IT
Lufthansa
- Multi-Project Monitoring & Reporting, defining & driving strategic initiatives, organizing and conducting international Senior Management Workshops
- Responsible for the business process optimization team in North & Latin America. Together we managed the successful execution over 50 different project with significant KPI improvements. We trained more than 200 employees with the basics of the Lean Management methodology. And we developed tailor-made IT solutions that provided optimized workflows
Director Airport Services Venezuela & Caribean
Lufthansa
Working as the Airport / Station Manager in Caracas I fulfilled my personal dream to work in South America one day. Together with a wonderful team of over 25 employees, in a highly complicated military controlled environment where the authority’s focus is on finding drugs, we managed to optimize all airport processes. We increased the punctuality of the LH flights from 0% at the beginning to a stable operation with over sustainable >90% on-time departures within a few months.
Head of Ground Operation
Lufthansa
As the Head of the ground operation department of Lufthansa in Stuttgart I was responsible for over 80 daily flights and a team of 35 employees. I learned to “lead and steer” my team and our suppliers. It was a very important learning experience for my future work life especially how to work successfully & respectfully together with the German workers council and staff associations.
Manager International IT & Reservation Systems
Lufthansa
Coming from university I was looking for a job in the IT departments to understand the difficulties airlines had (and have) to develop new software. Within a short time, I had the possibility to learn and understand how the Aviation-IT systems work. I also was responsible for the Account Management of the Chinese & Asian Pacific RES systems. On international projects with other airlines, we worked on changing and renewing the airline IT worldwide. On long journey that until today has not been finished…
Summary
Languages
Education
Hochschule für Wirtschaft und Recht Berlin
Master of Arts · European Administrative Management · Berlin, Germany
Berufsakademie Stuttgart
BA, Business Administration · Stuttgart, Germany
IHK Frankfurt
Luftverkehrskaufmann, Aviation/Airway Management and Operations · Frankfurt, Germany
Certifications & licenses
Cross Cultural Trainings South America / US
Executive Education Leadership Course
Lean SixSigma Black Belt Certification Course
SCRUM Master
Volunteer FIFA Confedcup 2005
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