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Jean-Louis Tsalefac
Area Manager - Aftersales Operations
Experience
Jul 2022 - Present
3 years 9 monthsFrance
Area Manager - Aftersales Operations
E80 Group
- Development and quotation of technical solutions
- Design of high-performance solutions
- Management of aftersales operations, teams and budget
- Documentation revision
Nov 2021 - Jul 2022
9 monthsVichy, France
Hub Technical Manager - Aftersales Operations - Key Account Manager
ABB Group
- Management of aftersales operations, teams and budget
- Support customer and internal departments in the swift resolution of product and system related issues
Nov 2016 - Oct 2021
5 yearsSaint-Aubin, France
Certification Engineer and Business Development
UL International France
- Certification of appliances
- Development of the French market
Oct 2015 - Nov 2016
1 year 2 monthsOssona, Italy
Field Service Engineer
Comat Filtration Technologies & Systems
- Machinery calibration & testing
- Diagnosis & repair
- Automation PLC Siemens S7 programming
- Redaction of maintenance procedures & protocols
- Machine commissioning at client site
- After sales maintenance interventions
- Technical assistance
- Redaction of check-up protocols
Mar 2015 - Aug 2015
6 monthsGoiana, Brazil
Industrial Maintenance - Process Engineering
Magneti Marelli Spa - Fiat Chrysler Automotive
- Study and formulation of a new bubble for the recording of intervention to failure with analysis of root cause (breakdown analysis)
- Definition of a computer system for the collection and classification of the stops
- Evaluation of plant performance and maintenance activities with the extrapolation of TBF parameters, MTTR, TBR, MTBR, part of the plant for the duration and frequency event
- Definition of maintenance KPIs
May 2013 - Jun 2013
2 monthsRecife, Brazil
Assistant - IT / Internship
HBS (Host Broadcasting Services)
- Assisted with supervising and implementing technical requirements
- Coordinated the technical setup of all general technical facilities
- Handled technical operations for multilateral and unilateral broadcast productions/services
- Coordinated and connected venue technical facilities, such as big screens, CATV and PA systems
- Coordinated cable pathway installations and managed the venue's technical drawing library
Feb 2013 - Mar 2013
2 monthsItaly
Laboratory Manager
Politecnico di Torino
- Managed web proxy
- Monitored computers with multiple pings
Apr 2012 - Jun 2012
3 monthsVerrès, Italy
Industrial Maintenance - Internship
Brabant Alucast Italy
- Studied and designed a new template for recording interventions and failures with root cause analysis
- Defined a computer system for collecting and classifying downtime events
- Evaluated plant performance and maintenance activities by extracting TBF, MTTR, TBR and MTBR parameters and analysing downtime duration and frequency
- Defined maintenance KPIs
Sep 2006 - May 2007
9 monthsYaoundé, Cameroon
Hardware and Software Maintenance Technician
ISSC (International Software Systems of Cameroon)
- Diagnosed and repaired hardware and software failures
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (5.5 years), Professional Services (5 years), Automotive (4 years), Energy (0.5 years), and Information Technology (0.5 years).
Manufacturing
Professional Services
Automotive
Energy
Information Technology
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (6 years), Customer Service (5.5 years), Sales (5.5 years), Quality Assurance (5.5 years), Product Development (3.5 years), and Information Technology (1 year).
Operations
Customer Service
Sales
Quality Assurance
Product Development
Information Technology
Skills
Programming: C, C#, C++, Vb Excel, Nxc, Arduino, Vhdl, Plc Siemens, Matlab/simulink, Fortran 77, Python Basics, Kollmorgen Basic
Cad: Solidworks, Autocad, Peps
Office: Office Package, Latex, Linux, Mac
Automatics: Automatic Controls, Robotics, Plc, Industrial Computer Sciences And Field Network, Real Time Operating Systems, Automatic Control Technology, Digital Control Technologies And Architecture, Automated Guided Vehicle (Agv) Architecture
Interests: Scientific Reviews, Technologies, Running, Football, Music, Traveling To Appreciate Other Cultures And Lifestyles And Discover The World And Its Curiosities
Culture: Good Worldwide Culture
Communication: Good Communication Skills Gained Through Experiences And Teamwork
Languages
French
NativeEnglish
AdvancedItalian
AdvancedPortuguese
AdvancedSpanish
IntermediateEducation
Oct 2015 - Jun 2016
CEDEPE Business School - Laureate International Universities
MBA, Management of Automotive Projects · Management of Automotive Projects · Recife, Brazil
Oct 2012 - Jun 2015
Polytechnic University of Turin
Master in Mechatronics · Mechatronics · Italy
Oct 2012 - Jun 2015
Federal University of Pernambuco
Master in Computational Mechanics and Mechanical Projects · Computational Mechanics and Mechanical Projects · Recife, Brazil
...and 1 more
Certifications & licenses
Mechatronics Chartered Engineer
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Jean-Louis based?
Jean-Louis is based in Bezons, France and can operate in on-site, hybrid, and remote work models.
What languages does Jean-Louis speak?
Jean-Louis speaks the following languages: French (Native), English (Advanced), Italian (Advanced), Portuguese (Advanced), Spanish (Intermediate).
How many years of experience does Jean-Louis have?
Jean-Louis has at least 12 years of experience. During this time, Jean-Louis has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 1 year and 4 months. Note that Jean-Louis may not have shared all experience and actually has more experience.
What roles would Jean-Louis be best suited for?
Based on recent experience, Jean-Louis would be well-suited for roles such as: Area Manager - Aftersales Operations, Hub Technical Manager - Aftersales Operations - Key Account Manager, Certification Engineer and Business Development.
What is Jean-Louis's latest experience?
Jean-Louis's most recent position is Area Manager - Aftersales Operations at E80 Group.
What companies has Jean-Louis worked for in recent years?
In recent years, Jean-Louis has worked for E80 Group, ABB Group, and UL International France.
Which industries is Jean-Louis most experienced in?
Jean-Louis is most experienced in industries like Manufacturing, Professional Services, and Automotive. Jean-Louis also has some experience in Energy, Information Technology (IT), Media, and Entertainment and Publishing.
Which business areas is Jean-Louis most experienced in?
Jean-Louis is most experienced in business areas like Operations, Sales, and Quality Assurance (QA). Jean-Louis also has some experience in Customer Service, Product Development, and Information Technology (IT).
Which industries has Jean-Louis worked in recently?
Jean-Louis has recently worked in industries like Professional Services, Manufacturing, and Automotive.
Which business areas has Jean-Louis worked in recently?
Jean-Louis has recently worked in business areas like Sales, Quality Assurance (QA), and Customer Service.
What is Jean-Louis's education?
Jean-Louis holds a Master in Management of Automotive Projects from CEDEPE Business School - Laureate International Universities, a Master in Mechatronics from Polytechnic University of Turin, a Master in Computational Mechanics and Mechanical Projects from Federal University of Pernambuco and a Bachelor in Mechatronics Engineering from Polytechnic University of Turin.
Does Jean-Louis have any certificates?
Jean-Louis has 1 certificate: Mechatronics Chartered Engineer.
What is the availability of Jean-Louis?
Jean-Louis is immediately available full-time for suitable projects.
What is the rate of Jean-Louis?
Jean-Louis's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Jean-Louis?
To hire Jean-Louis, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1000
750
500
250
Market avg: 660-820 €
Market avg: 660-820 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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