Jean-louis Tsalefac - Area Manager - Aftersales Operations

Recommended expert

Ansbach, Germany

Experience

Jul 2022 - Present

3 years 7 months

France

Area Manager - Aftersales Operations

E80 Group

Development and quotation of technical solutions
Design of high-performance solutions
Management of aftersales operations, teams and budget
Documentation revision

Nov 2021 - Jul 2022

9 months

Vichy, France

Hub Technical Manager - Aftersales Operations - Key Account Manager

ABB Group

Management of aftersales operations, teams and budget
Support customer and internal departments in the swift resolution of product and system related issues

Nov 2016 - Oct 2021

5 years

Saint-Aubin, France

Certification Engineer and Business Development

UL International France

Certification of appliances
Development of the French market

Oct 2015 - Nov 2016

1 year 2 months

Ossona, Italy

Field Service Engineer

Comat Filtration Technologies & Systems

Machinery calibration & testing
Diagnosis & repair
Automation PLC Siemens S7 programming
Redaction of maintenance procedures & protocols
Machine commissioning at client site
After sales maintenance interventions
Technical assistance
Redaction of check-up protocols

Mar 2015 - Aug 2015

6 months

Goiana, Brazil

Industrial Maintenance - Process Engineering

Magneti Marelli Spa - Fiat Chrysler Automotive

Study and formulation of a new bubble for the recording of intervention to failure with analysis of root cause (breakdown analysis)
Definition of a computer system for the collection and classification of the stops
Evaluation of plant performance and maintenance activities with the extrapolation of TBF parameters, MTTR, TBR, MTBR, part of the plant for the duration and frequency event
Definition of maintenance KPIs

May 2013 - Jun 2013

2 months

Recife, Brazil

IT Assistant / Intern

HBS (Host Broadcasting Services)

Assist with supervision and implementation of the technical requirements
Coordinate the technical set up of all general technical facilities
Technical operations for multilateral and unilateral broadcast production/services
Coordinate and connect the venue technical facilities, such as big screens, CATV, PA
Coordinate the cable pathway installations and the venue technical drawing library

Feb 2013 - Mar 2013

2 months

Italy

Laboratory Manager

Politecnico di Torino

Proxy management via web
Computer control via multiple pings

Apr 2012 - Jun 2012

3 months

Verrès, Italy

Industrial Maintenance - Internship

Brabant Alucast Italy

Study and design of a new form for recording failure interventions with root cause analysis (breakdown analysis)
Definition of a computer system for collecting and classifying stoppages
Evaluation of plant performance and maintenance activities by extrapolating TBF parameters, MTTR, TBR, MTBR for each part of the plant based on event duration and frequency
Definition of maintenance KPIs

Sep 2006 - May 2007

9 months

Yaoundé, Cameroon

Hardware and Software Maintenance Technician

ISSC (International Software Systems of Cameroon)

Diagnosis and repair of hardware and software failures

Skills

Programming: C, C#, C++, Vb Excel, Nxc, Arduino, Vhdl, Plc Siemens, Matlab/simulink, Fortran 77, Python Basics, Kollmorgen Basic
Cad: Solidworks, Autocad, Peps
Office: Office Package, Latex, Linux, Mac
Automatics: Automatic Controls, Robotics, Plc, Industrial Computer Sciences And Field Network, Real Time Operating Systems, Automatic Control Technology, Digital Control Technologies And Architecture, Automated Guided Vehicle (Agv) Architecture
Interests: Scientific Reviews, Technologies, Running, Football, Music, Traveling To Appreciate Other Cultures And Lifestyles And Discover The World And Its Curiosities
Culture: Good Worldwide Culture
Communication: Good Communication Skills Gained Through Experiences And Teamwork