Armin Beuth-Wimmer
Interim Manager
Experience
Interim Manager
Self-employed
Head of Service & Technical Support
RCT Power GmbH
- Worldwide service commissioning and maintenance for energy storage / emergency power supply of PV systems
- Sales, operational and strategic alignment
- Disciplinary and professional personnel and budget responsibility
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Building and optimizing the service organization
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Organization of product training for customers and external service providers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
Head of International Service
ENGIE Refrigeration GmbH
- Worldwide service commissioning and maintenance for refrigeration technology / cooling machines
- Sales, operational and strategic alignment
- Disciplinary and professional personnel and budget responsibility
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Organization of product training for customers and external service providers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
Head of After Sales Service in the DACH region
GOHL-KTK GmbH
- Service commissioning and maintenance for cooling tower systems
- Sales, operational and strategic alignment
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Disciplinary and professional personnel and budget responsibility
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
- KPI implementation with appropriate reporting
Head of After Sales Service in Substation Automation
ABB AG
- Sales, operational and strategic alignment
- Ensuring process quality of maintenance, repair, spare parts handling
- Disciplinary and professional personnel and budget responsibility
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
- Participation in domestic and international fairs and exhibitions
- Special tasks: plant contracts in procurement; HR recruitment concept; export control for specific areas; representation of ABB AG in Germany
Head of Service and Project Management in Metrology for the Photovoltaic Industry
GP Solar GmbH
- Commercial, operational and strategic alignment of a worldwide service team
- Ensuring process quality of maintenance, repair, spare parts handling and calibration
- Disciplinary and technical responsibility for staff and budgets
- Establishment and optimization of the global service organization
- Technical documentation
- Project management
- Acquisition of services and service training
- Contract design and agreements for external service providers and suppliers
- Participation in domestic and international trade shows and exhibitions
- Export control
Interim Manager Service / Customer Service / After Sales
KomSiNet GmbH & Co. KG
- Implementation of suitable quality management reporting, ticket system, complaint management and CRM tool
- Improvement of the service structure, process design and reporting
- Commercial After Sales, operational and strategic alignment
- Creation of a customer satisfaction analysis
- Definition of target agreements for employees
- Recruitment of skilled personnel according to requirements
- Contract design and agreements for external service providers and suppliers
Head of Metrology Customer Service for the High-Voltage Sector
Baur Prüf- und Messtechnik GmbH
- Commercial, operational and strategic alignment of a globally active customer service
- Ensuring process quality of maintenance, repair, spare parts handling and calibration
- Disciplinary and technical responsibility for staff and budgets
- Implementation of 1st/2nd/3rd level support and ticket system for incident history
- Acquisition of services and service training
- Contract agreements with suppliers and global sales representatives
- Coordination of suppliers
- Participation in domestic and international trade shows and exhibitions
Transfer Company for Professional Reorientation
Siemens AG
Head of Service Function in the Banking Sector at the Frankfurt/M. Location
Siemens Telekommunikations Service GmbH & Co. OHG
- Responsible for the commissioning department in system and product business
- Disciplinary and technical responsibility for staff and budgets
- Involvement in socially responsible restructuring
- Acquisition of services
- Temporary staffing for installation and maintenance
- Escalation and complaint management
- Support of key accounts
- Preparation of offers and monthly forecast for sales and order intake
- Implementation of agreed business objectives and quality improvements with partners from sales, development and production
Head of Order Management and Processes Central Region
Siemens Telekommunikations Service GmbH & Co. OHG
- Responsible for the entire order processing in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Cost-effective and on-time scheduling
- Implementation and optimization of processes
- Adapting processes to market requirements
- Performance improvement through shorter lead times
- Providing service manuals and documentation
- Procuring services including contract agreements
- Creating internal service guidelines and notices
- Analyzing customer satisfaction and defining action plans
Assembly Manager Frankfurt/M. and Darmstadt
Siemens Telekommunikations Service GmbH & Co. OHG
- Responsible for the commissioning department in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Building an assembly team for carrier sales
- Commissioning and on-site training for customers
- Qualifying assigned employees
- Socially responsible restructuring
- Negotiations and development discussions with customers, representatives and distributors
Head of Service for Wetzlar and Fulda
Siemens AG
- Responsible for all service and maintenance in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Achieving successful business results in the pilot phase alongside a responsible executive
- Acting as deputy head of sales
- Collecting and analyzing market data on competitor activities
- Preparing quotes
Project Manager for System Business with Top Banking Clients
Siemens AG
- Responsible project manager in system business for top banking clients
- Drafting an international service framework agreement with central remote handling, involving all Siemens AG country subsidiaries
- Bringing international experience into the project
Head of Service Region Saxony (Chemnitz and Dresden)
Siemens AG
- Responsible for service and maintenance in system business
- Disciplinary and professional responsibility for personnel and budgets
- Socially responsible restructuring
- Sustainable customer retention
- Acquiring service contracts
- Contracting with subcontractors
- Asset management
- Managing key accounts
Project Manager and Product Specialist for Trading / Executive System
Siemens AG
- Global deployment in Asia, South America, North America, the Middle East, South Africa, and Europe
- Set up a service structure and spare parts supply
- Built an intercultural network
- Created service documentation
- User and service trainings
- Technical support
- Crisis management
- Sustainable customer retention during product launch
- Excellent crisis management using global resources
Systems Specialist and Service Technician
Siemens AG
- Maintenance and troubleshooting processes of telecommunication systems
Electrical Assembler in workshop operations
Siemens AG
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Manufacturing (20 years), Energy (14.5 years), Telecommunication (14 years), Information Technology (7 years), and Banking and Finance (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Operations (41.5 years), Customer Service (24 years), Project Management (22.5 years), Quality Assurance (6 years), Human Resources (3 years), and Sales (2.5 years).
Skills
- Over Several Years In A Leadership Role With Professional And Disciplinary Responsibility (Up To 50 Employees, Direct Reporting And €40m P.a.)
- Planning And Organizational Skills
- Result-oriented Work Style
- Versatile
- Quality Management
- Certified As Internal Auditor
- Experience In Financial And Investment Planning, Streamlining And Efficiency Improvements, Profitability Analysis
- Broad Knowledge In Customer Service, After Sales, Service Processes And Service Acquisition
- Entrepreneurial Mindset
- Global Service Experience Through Assignments Abroad, E.g. 8 Months In The Usa And Building An International Customer Service And Support Structure In Asia
- Experience With Erp Systems (Baan, Sap)
- Project Management
- Export Control
- Contract Drafting, Purchasing With Suppliers And Service Providers
- Procurement / Plant Contracts
Languages
Education
Siemens AG
Apprenticeship with qualification as telecommunications electronics technician · Frankfurt, Germany
Siemens AG
Apprenticeship with qualification as telecommunications installer · Frankfurt, Germany
Eduard Spranger School
Intermediate school leaving certificate · Secondary school · Frankfurt, Germany
Certifications & licenses
Legal and substantive structuring of maintenance contracts
ERP LN basics
Berlitz English intensive course in Dublin
Proof of competence audit according to DIN ISO 19011
Quality management representative certificate DIN EN ISO 9000:2000 ff
Leadership culture, Siemens as a corporate citizen
Increasing effectiveness in management
Business management processes
Successful service business management
Business management processes and controlling
Project management
Internal auditor
Profile
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