Hoa T.
English/Vietnamese AI Trainer
Experience
Jan 2025 - Dec 2025
1 yearUnited States
Vietnamese AI Trainer
Alignerr, Meta
- Evaluated AI-generated responses for linguistic precision, conversational flow, and cultural appropriateness, identifying gaps and improvement areas.
- Rewrote low-quality outputs to align with established quality standards, ensuring clear, natural, and user-friendly language.
- Maintained consistency in tone and style to enhance the overall effectiveness of AI communication.
Jan 2025 - Dec 2025
1 yearUnited States
English/Vietnamese AI Trainer
Invisible Technologies, Google
- Model comparison & quality assessment: Evaluated Gemini’s and competitors’ responses for language adherence, instruction following, factual accuracy, clarity, and effectiveness of visual layout and aids.
- Prompt engineering & conversation testing: Created targeted follow-up prompts to more accurately assess conversation quality and uncover potential improvement areas.
- Evidence-based feedback: Provided detailed, turn-referenced justifications and ensured score–evidence alignment, addressing client feedback for reliable and consistent evaluation.
- Comprehensive evaluation tasks: Performed diverse assessment types such as error discovery, listening comprehension, preference triad, and speaking evaluations, helping enhance ChatGPT’s overall output quality.
Jan 2025 - Dec 2025
1 yearUnited States
Vietnamese Rewriter (AI Training)
Magnon Sancus, Google
- Content rewriting: Rewrote Gemini-generated in-depth responses to improve fluency, coherence, readability, helpfulness, factual accuracy, and cultural relevance.
- Quality evaluation: Evaluated rubric properties to verify that AI-generated responses met client expectations and internal quality standards.
- Guideline development: Wrote and refined internal guidelines for Vietnamese response generation and evaluation, helping standardize quality and ensure consistency across tasks.
- Comparative analysis: Ranked and analyzed different AI model responses and assessed competitors’ AI outputs to identify strengths and areas for improvement.
- Collaboration & feedback: Provided clear, constructive feedback to enhance AI model training and align with project safety and factuality requirements.
Jan 2025 - Dec 2025
1 yearUnited States
Vietnamese Culture Expert (AI Training)
Welo Data
- AI response evaluation: Evaluated AI-generated content for accuracy, grammatical correctness, and cultural relevance, ensuring high-quality outputs.
- Content refinement: Identified issues and delivered refined, high-quality rewritten responses to enhance model performance.
- Prompt and response creation: Created natural Vietnamese prompts and sample responses to improve conversational datasets and expand training material.
- Collaboration: Worked with global teams to support continuous improvement of AI language models and maintain quality standards.
Jan 2025 - Dec 2025
1 yearKorea, Republic of
Freelance Linguist
ZEP QUIZ
- Localized and translated content: Adapted English educational materials into Vietnamese, ensuring translations were clear, accurate, and culturally relevant.
- Quality assurance: Reviewed AI-generated translations to identify grammatical issues, awkward phrasing, cultural mismatches, and provided corrections for natural, user-friendly language.
- Consistency & compliance: Maintained consistency of terminology and formatting across all website sections, while respecting HTML tags and technical constraints.
- Feedback & documentation: Provided detailed feedback on localization quality and documented issues for continuous improvement of translation processes.
Jan 2024 - Dec 2024
1 yearFreelance Translator/Ads Quality Rater/Language Expert/Recruiter
- Translator (STAR Vietnam): Translated documents in financial and technology domains.
- Ads quality rater (Welocalize): Reviewed and rated Google ads to help improve AI-driven recommendation algorithms.
- Language expert (Vaidik Eduservices): Reviewed prompts for grammatical accuracy, identified whether they were human-generated or machine-translated, and provided feedback to enhance overall quality.
- Recruiter (HBR Holdings, Team One): Sourced, attracted, and hired top talent to meet the organization’s staffing needs.
Jan 2022 - Dec 2022
1 yearJournalist
LeLa Journal
- Researched and wrote feature articles on a wide range of topics, including science, lifestyle, fitness, health, psychology, and education.
- Conducted in-depth interviews with professionals such as health coaches, chefs, artists and their sponsors, kickboxing trainers, yoga teachers, and veterinarians.
Jan 2021 - Dec 2021
1 yearWriter
A Bowl of Rice
- Wrote, translated (English–Vietnamese), and revised documentary and explainer video scripts for international development agencies such as UNICEF, UNFPA, and GIZ.
- Produced educational content on topics including climate change, the Sustainable Development Goals, child development, and youth participation.
- Managed a personal YouTube channel: defined the target audience and created detailed script outlines covering content structure, camera shots, and storytelling questions.
Jan 2021 - Dec 2021
1 yearCoordinator
UNICEF NextGen Viet Nam
- Managed the recruitment process and internal structures; interviewed potential members for the NextGen Steering Committee.
- Created communication materials and social media posts to highlight UNICEF’s lifesaving work in Vietnam, attracting more than 200 new volunteers within one month.
- Organized and participated in weekly core-team meetings; tracked key deadlines and progress to ensure initiatives were completed on time.
Jan 2020 - Dec 2020
1 yearCommunications Intern
Tre Publishing House
- Coordinated with the project manager to propose marketing strategies, including social content plans, PR angles, and events to promote both new releases and backlist titles.
- Managed Facebook and Instagram accounts, producing high-quality content for social media posts, PR articles, and press releases.
- Created basic illustrations and visuals using Photoshop and Canva.
- Worked as a photographer for outdoor and live-event photo shoots.
Jan 2019 - Dec 2021
3 yearsFreelance Video Translator
Zing News
- Translated video content from English to Vietnamese.
Jan 2018 - Dec 2018
1 yearContent Marketing Intern
Summit English Center
Jan 2017 - Dec 2017
1 yearEditorial Intern
Let’s Viet Channel
Jan 2017 - Dec 2017
1 yearFreelance Internal Publication Writer
Nguyen Hoang Group
Jan 2016 - Dec 2019
4 yearsFreelance Journalist
Office of Communications and Enterprise Relations, University of Social Sciences and Humanities (USSH)
- Produced journalistic content for university communications.
Summary
Passionate writer and AI trainer with 8 years of experience in journalism, communications, and AI training. I have collaborated with leading technology companies such as OpenAI, Google, and Meta on diverse AI training campaigns to help models produce accurate, high-quality outputs.
Language is my strength: I have worked as a journalist, translator, and content creator for many years. I love reading and exploring new ideas, and I believe in kindness and optimism. I am determined to give back to society and contribute to improving people’s lives.
Languages
Vietnamese
NativeEnglish
AdvancedEducation
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Bachelor’s Degree · Journalism and Communications
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