Hoa T. - English/Vietnamese AI Trainer

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Ho Chi Minh City, Viet Nam

Experience

Jan 2025 - Dec 2025

1 year

United States

Vietnamese AI Trainer

Alignerr, Meta

Evaluated AI-generated responses for linguistic precision, conversational flow, and cultural appropriateness, identifying gaps and improvement areas.
Rewrote low-quality outputs to align with established quality standards, ensuring clear, natural, and user-friendly language.
Maintained consistency in tone and style to enhance the overall effectiveness of AI communication.

Jan 2025 - Dec 2025

1 year

United States

English/Vietnamese AI Trainer

Invisible Technologies, Google

Model comparison & quality assessment: Evaluated Gemini’s and competitors’ responses for language adherence, instruction following, factual accuracy, clarity, and effectiveness of visual layout and aids.
Prompt engineering & conversation testing: Created targeted follow-up prompts to more accurately assess conversation quality and uncover potential improvement areas.
Evidence-based feedback: Provided detailed, turn-referenced justifications and ensured score–evidence alignment, addressing client feedback for reliable and consistent evaluation.
Comprehensive evaluation tasks: Performed diverse assessment types such as error discovery, listening comprehension, preference triad, and speaking evaluations, helping enhance ChatGPT’s overall output quality.

Jan 2025 - Dec 2025

1 year

United States

Vietnamese Rewriter (AI Training)

Magnon Sancus, Google

Content rewriting: Rewrote Gemini-generated in-depth responses to improve fluency, coherence, readability, helpfulness, factual accuracy, and cultural relevance.
Quality evaluation: Evaluated rubric properties to verify that AI-generated responses met client expectations and internal quality standards.
Guideline development: Wrote and refined internal guidelines for Vietnamese response generation and evaluation, helping standardize quality and ensure consistency across tasks.
Comparative analysis: Ranked and analyzed different AI model responses and assessed competitors’ AI outputs to identify strengths and areas for improvement.
Collaboration & feedback: Provided clear, constructive feedback to enhance AI model training and align with project safety and factuality requirements.

Jan 2025 - Dec 2025

1 year

United States

Vietnamese Culture Expert (AI Training)

Welo Data

AI response evaluation: Evaluated AI-generated content for accuracy, grammatical correctness, and cultural relevance, ensuring high-quality outputs.
Content refinement: Identified issues and delivered refined, high-quality rewritten responses to enhance model performance.
Prompt and response creation: Created natural Vietnamese prompts and sample responses to improve conversational datasets and expand training material.
Collaboration: Worked with global teams to support continuous improvement of AI language models and maintain quality standards.

Jan 2025 - Dec 2025

1 year

Korea, Republic of

Freelance Linguist

ZEP QUIZ

Localized and translated content: Adapted English educational materials into Vietnamese, ensuring translations were clear, accurate, and culturally relevant.
Quality assurance: Reviewed AI-generated translations to identify grammatical issues, awkward phrasing, cultural mismatches, and provided corrections for natural, user-friendly language.
Consistency & compliance: Maintained consistency of terminology and formatting across all website sections, while respecting HTML tags and technical constraints.
Feedback & documentation: Provided detailed feedback on localization quality and documented issues for continuous improvement of translation processes.

Jan 2024 - Dec 2024

1 year

Freelance Translator/Ads Quality Rater/Language Expert/Recruiter

Translator (STAR Vietnam): Translated documents in financial and technology domains.
Ads quality rater (Welocalize): Reviewed and rated Google ads to help improve AI-driven recommendation algorithms.
Language expert (Vaidik Eduservices): Reviewed prompts for grammatical accuracy, identified whether they were human-generated or machine-translated, and provided feedback to enhance overall quality.
Recruiter (HBR Holdings, Team One): Sourced, attracted, and hired top talent to meet the organization’s staffing needs.

Jan 2022 - Dec 2022

1 year

Journalist

LeLa Journal

Researched and wrote feature articles on a wide range of topics, including science, lifestyle, fitness, health, psychology, and education.
Conducted in-depth interviews with professionals such as health coaches, chefs, artists and their sponsors, kickboxing trainers, yoga teachers, and veterinarians.

Jan 2021 - Dec 2021

1 year

Writer

A Bowl of Rice

Wrote, translated (English–Vietnamese), and revised documentary and explainer video scripts for international development agencies such as UNICEF, UNFPA, and GIZ.
Produced educational content on topics including climate change, the Sustainable Development Goals, child development, and youth participation.
Managed a personal YouTube channel: defined the target audience and created detailed script outlines covering content structure, camera shots, and storytelling questions.

Jan 2021 - Dec 2021

1 year

Coordinator

UNICEF NextGen Viet Nam

Managed the recruitment process and internal structures; interviewed potential members for the NextGen Steering Committee.
Created communication materials and social media posts to highlight UNICEF’s lifesaving work in Vietnam, attracting more than 200 new volunteers within one month.
Organized and participated in weekly core-team meetings; tracked key deadlines and progress to ensure initiatives were completed on time.

Jan 2020 - Dec 2020

1 year

Communications Intern

Tre Publishing House

Coordinated with the project manager to propose marketing strategies, including social content plans, PR angles, and events to promote both new releases and backlist titles.
Managed Facebook and Instagram accounts, producing high-quality content for social media posts, PR articles, and press releases.
Created basic illustrations and visuals using Photoshop and Canva.
Worked as a photographer for outdoor and live-event photo shoots.

Jan 2019 - Dec 2021

3 years

Freelance Video Translator

Zing News

Translated video content from English to Vietnamese.

Jan 2018 - Dec 2018

1 year

Content Marketing Intern

Summit English Center

Jan 2017 - Dec 2017

1 year

Editorial Intern

Let’s Viet Channel

Jan 2017 - Dec 2017

1 year

Freelance Internal Publication Writer

Nguyen Hoang Group

Jan 2016 - Dec 2019

4 years

Freelance Journalist

Office of Communications and Enterprise Relations, University of Social Sciences and Humanities (USSH)

Produced journalistic content for university communications.

Summary

Passionate writer and AI trainer with 8 years of experience in journalism, communications, and AI training. I have collaborated with leading technology companies such as OpenAI, Google, and Meta on diverse AI training campaigns to help models produce accurate, high-quality outputs.

Language is my strength: I have worked as a journalist, translator, and content creator for many years. I love reading and exploring new ideas, and I believe in kindness and optimism. I am determined to give back to society and contribute to improving people’s lives.