Hagen Steinbeck
IT Quality Manager
IT Quality Manager
Stadtwerke Bielefeld
The goal of the project is to develop a sustainable and effective IT quality management strategy for the IT department of Stadtwerke Bielefeld. This includes defining relevant roles and stakeholders, setting up an IT QM system, and enabling a new employee to successfully fill and further develop this role.
- Analysis of the initial situation
- Inventory of current processes and structures
- Development of a QM framework
- Definition of metrics to measure quality
- Creation of a structured process for IT project quality assurance
- Development of standards and templates
- Planning, execution, and follow-up of lessons learned events
Environment: SharePoint, BIC Platform, MS Office, SMAX-ITSM
Test Manager / Coordinator
Stadtwerke Stuttgart
Support of the redevelopment/migration of the entire service portfolio of a regional energy provider. The previous services (meter management, billing, personnel, etc.) were provided by external service providers and are now handled independently within the company's own IT department.
- Design, setup, and maintenance of test environments
- Support of interface integration tests
- Creation and maintenance of the test case portfolio in Xray
- Training in Xray
- Monitoring and reporting of test executions, as well as defect and deviation management
- Defect management
Environment: JIRA, Xray, Confluence, Signavio
Freelancer
IT Quality Manager
Dataport
IT Quality Manager in software development. The project develops the platform for online services for citizens, in line with the Online Access Act (OZG). This included defining technical requirements, selecting suitable test infrastructures, and ensuring a stable and scalable environment for system, integration, and acceptance testing.
- Responsibility for the quality management area
- Analysis of existing quality requirements
- Design, setup, and management of test environments
- Monitoring and reporting of test executions, as well as defect and deviation management
- Creation of a catalog of quality criteria and derivation of quality gates
- Participation in regular meetings in development and testing
- Planning, execution, and follow-up of lessons learned events
Environment: JIRA, Confluence, Azure DevOps, ARIS, MS Office, Ranorex, BrowserStack, SauceLabs
Senior Consultant
BQnow – Business Quality now Keil
Head of Quality Management, Project Manager
DEBAG – Deutsche Backofenbau GmbH
- Head of Quality Management (07/2018 – 03/2021)
Led company-wide quality management. Established a QM system based on DIN ISO 9001 and carried out internal audits for continuous improvement of quality requirements.
- Company-wide coordination of QM and QA
- Analysis, implementation, and control of QM processes
- Conducting internal and external audits
- Direct reporting to management
- Personnel management
Environment: Sage ERP b7, SharePoint, Confluence, MS Office
- Project Manager (11/2019 – 03/2020)
Project management for the spin-off of a production line. The work included coordination and communication at all involved levels until the line was operational at the new location.
- Execution of the production line relocation
- Coordination of internal departments
- Planning and coordination of external companies and services
- Controlling time, budget, and resources
Environment: Sage ERP b7, MS Office
Senior Consultant, Team Lead, TOSCA Specialist
VIESSMANN
The client develops components for existing heating systems to make them smart and internet-connected. The project scope ranged from analyzing requirement specifications to defining use cases, deriving test cases, and executing tests on physical systems. This included defining technical requirements, selecting suitable test infrastructures, and ensuring a stable and scalable environment for system, integration, and acceptance testing.
- Creation of test documentation
- Design, setup, and maintenance of test environments
- Analysis of system requirements
- Planning of test resources (team)
- Technical contact for test execution
- Defect management
- Monitoring and reporting of test executions, as well as defect and deviation management
Environment: JIRA, Confluence, JIRA Xray, TOSCA Testsuite
Senior Consultant, Team Lead, TOSCA Specialist
Stuttgarter Börse
Development of proprietary trading software in collaboration with an international development team. Based on existing use cases, requirements were derived, test cases were defined, and test execution was carried out.
- Analysis of business concepts in trading
- TOSCA TestCaseDesign creation
- Planning of test resources (team)
- Creation and execution of logical and concrete test cases
- Maintenance of test data
- Monitoring and reporting of test executions, as well as defect and deviation management
- Quality assurance of the test portfolio
Environment: TOSCA Testsuite, MS Office, Confluence
Analyst, Test Designer
Bayerische Landesbank
Support in executing provided test cases. The client supplied test cases based on Excel documentation. An import was created to map the portfolio in TOSCA. Personalized execution lists were then provided to the client for processing.
- Analysis of business concepts in lending
- Development of an Excel <-> TOSCA import template
- Creation of execution lists and test assignments
- Provision of tenants for test execution
- Documentation and control of test execution
- Monitoring and reporting of test executions, as well as defect and deviation management
Environment: TOSCA Testsuite, MS Office
Senior Consultant
QIQ Qcentris intelligent Quality GmbH
The consultant has solid knowledge in business informatics, quality management, and software development. His expertise is complemented by extensive hands-on experience in project management and test management, always focusing on key aspects such as time, budget, and resources. These skills contribute to a strong leadership profile aimed at comprehensive software quality assurance. He demonstrates high commitment and solution orientation, even in complex tasks. As a dependable team player, he brings deep technical knowledge. He acquired the necessary management tools during his many years as a quality manager. An efficient and goal-oriented way of working is one of his special strengths.
State Cooperative Education Academy Bautzen
Bachelor of Science · Business Informatics · Bautzen, Germany
Quality Auditor
TÜV
Quality Officer
TÜV
ISTQB Certified Tester – Agile Tester
Certified Professional for Project Management
ITIL Foundation Level
Tricentis TOSCA Testsuite Certified User, Foundation Level
Trade Fair Management
ISTQB Certified Tester, Foundation Level
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