Natalie Schmitz - Change & Communication Expert

Q: Where is Natalie based?

Natalie is based in Essen, Germany and prefers 100% remote projects.

Q: What languages does Natalie speak?

Natalie speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Natalie have?

Natalie has at least 5 years of experience. During this time, Natalie has worked in at least 10 different roles and for 6 different companies . The average length of individual experience is 1 year and 6 months . Note that Natalie may not have shared all experience and actually has more experience.

Q: What is Natalie's latest experience?

Natalie's most recent position is Change & Communication Expert at Healthcare Cooperation .

Q: What companies has Natalie worked for in recent years?

In recent years, Natalie has worked for Healthcare Cooperation , Life Science Start-up , Service Provider in Dialogue Marketing , B2B Crowd-supported solutions Start-up , and Service Provider im Dialogmarketing .

Q: Which industries is Natalie most experienced in?

Natalie is most experienced in industries like Biotechnology , Professional Services , and Healthcare . Natalie also has some experience in Advertising and Information Technology (IT) .

Q: Which business areas is Natalie most experienced in?

Natalie is most experienced in business areas like Project Management , Human Resources (HR) , and Strategy and Planning . Natalie also has some experience in Quality Assurance (QA) , Information Technology (IT) , and Customer Service .

Q: Does Natalie have any certificates?

Natalie has 6 certificates . Among them, these include: Certified Change Management Expert , Change Manager , and Manager for Applied AI Transformation .

Q: What is the availability of Natalie?

Natalie is immediately available full-time for suitable projects.

Recommended expert

Essen, Germany

Experience

Jan 2024 - Feb 2025

1 year 2 months

Change & Communication Expert

Healthcare Cooperation

Strategic consulting on knowledge transfer, change management and communication
Stakeholder communication and engagement
Development and implementation of change strategies
Change impact analyses
Ensuring quality gates
Regular project communication (newsletter/intranet/Confluence/social media)
Building and establishing a network of change agents
Design and implementation of relevant processes
Coaching of executives
Planning and execution of all change management activities
Regular health checks to evaluate change readiness
Facilitation of reviews and workshops, including lessons learned
Empowerment of specific target groups
Design and facilitation of working sessions
Coordination of implementation partners
Risk assessments and action planning

Jan 2023 - Dec 2023

1 year

Change Manager / Interim Learning & Development Manager; Internal Communication Manager

Life Science Start-up

Design and implementation of training concepts based on agile principles and methods
Increment planning and ensuring agile project delivery using Scrum in the L&D tribe
Stakeholder communication and engagement
Development and implementation of change strategies
Change impact analyses
Design and implementation of relevant processes
Coaching of executives
Release management
Selection of learning tools
Facilitation of reviews
Data-driven analysis for user acceptance
Empowerment of target groups
Design and facilitation of workshops and training sessions
Gathering and evaluating requirements (requirement management)
Creating an overview of used IT systems
Regular health checks to evaluate change readiness
Regular knowledge assessments
Risk management in change management
Optimization of internal communication channels and systems
Communication of company decisions
Implementation of relevant processes
Creation of an editorial plan
Generation of target-group-oriented communication
Selection of the appropriate tools to strategically and precisely share information

May 2022 - Dec 2022

8 months

Change Manager Digital Transformation

Life Science Start-up

Requirement Management
Release management
Empowerment of end users
Independent design and implementation of a communication structure
Support of knowledge transfer
Comprehensive release notes management
Increment planning and ensuring agile project delivery using Scrum in the digital landscape area
Facilitation of reviews
Design and facilitation of workshops and training sessions

Apr 2022 - Jun 2022

3 months

Active Sourcing Expert / Change Manager

Service Provider in Dialogue Marketing

Responsibility for roadmapping (design + strategy)
Comprehensive evaluation of the current situation
Confident presentation of solution models
Creation of suitable requirement profiles and personas
Development of a catalog of measures with an action plan
Executive coaching

Dec 2021 - Jun 2022

7 months

Vendor Manager and Interim Change Manager

Life Science Start-up

Ensuring the implementation and adaptation of the L&D strategy based on regular quality checks
Design and implementation of standardized quality processes
Comprehensive support of the quality assurance area
Independent implementation of necessary IT structures
Empowerment of employees at various hierarchy levels
Stakeholder communication and engagement
Increment planning and ensuring agile project delivery
Facilitation of reviews

Jul 2021 - Sep 2021

3 months

Active Sourcing Expert

B2B Crowd-supported solutions Start-up

Set up a recruiting model for a Dutch start-up and launch it in the German market in an agile project environment
Roadmapping (design + strategy)
Market analysis
Creating requirement profiles
Planning and implementing solution models
Design and moderation of workshops and training sessions

Nov 2020 - Nov 2021

1 year 1 month

Chief of Staff

Service Provider im Dialogmarketing

Implementation of an organization with structures, processes and governance framework
Increment planning and ensuring agile project execution according to Scrum
Design and implementation of learning & development for inbound service teams (3 projects with 40 team members each)
Building, training and support of a successful outbound team (35 members) in the health sector
Design, development and implementation of quality management
Design of a people experience framework and action plan

Oct 2020 - Mar 2021

6 months

People Experience Expert

Service Provider im Dialogmarketing

Reducing turnover and absentee rates within a department
Roadmapping (design + strategy)
Organization, execution and evaluation of employee surveys
Design and implementation of solution models to improve employee satisfaction considering all factors (e.g. improving recruiting and onboarding process, enhancing general working conditions and conducting leadership coaching)
Creating requirement profiles and personas
Stakeholder communication and engagement
Catalogue of measures and action plan

Jul 2020 - Oct 2020

4 months

Business Development Manager and Change Manager

Dienstleister im Bereich Personalvermittlung

Transformation and expansion of the existing business model
Sparring with management and operational implementation
Leadership coaching
Communication with all stakeholders and stakeholder engagement
Development of the change strategy
Change management
Empowering teams at different hierarchy levels
Design and facilitation of sales workshops and training sessions

Jul 2020 - Oct 2020

4 months

Interim Change Manager

Service Provider im Dialogmarketing

Transformation of a pure service team into an effective service & sales unit including roadmapping
Sparring with management and operational implementation
Leadership coaching
Communication with all stakeholders and stakeholder engagement
Change management
Empowering teams at different hierarchy levels
Design and facilitation of workshops and training sessions

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Biotechnology (2 years), Professional Services (1.5 years), Healthcare (1 year), and Advertising (1 year).

Biotechnology

Professional Services

Healthcare

Advertising

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (4.5 years), Human Resources (2.5 years), Quality Assurance (1.5 years), Strategy (1.5 years), Information Technology (1 year), and Customer Service (1 year).

Project Management

Human Resources

Quality Assurance

Strategy

Information Technology

Customer Service

Skills

It Skills:

Microsoft Office 365
Sap
Userlane
Atlassian Confluence
Atlassian Jira
Oce Personal (Salesforce)
Oce Digital (Salesforce)
Zendesk
Talkdesk
Adobe Learning Manager
Qualtrics

Competencies:

Knowledge Transfer (Design + Delivery)
Agile Project Management
Change Management And Communication
People And Culture Management
Project Management And Control
Process Optimization And Implementation
Facilitation And Coaching

Languages

German

Native

English

Advanced

Certifications & licenses

Certified Change Management Expert

Change Manager

IHK

Manager for Applied AI Transformation

IHK

People & Culture Manager

IHK

Certified Trainer

Certified Scrum Master Pro

Profile

Created

February 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Natalie based?

Natalie is based in Essen, Germany and prefers 100% remote projects.

What languages does Natalie speak?

Natalie speaks the following languages: German (Native), English (Advanced).

How many years of experience does Natalie have?

Natalie has at least 5 years of experience. During this time, Natalie has worked in at least 10 different roles and for 6 different companies. The average length of individual experience is 1 year and 6 months. Note that Natalie may not have shared all experience and actually has more experience.

What roles would Natalie be best suited for?

Based on recent experience, Natalie would be well-suited for roles such as: Change & Communication Expert, Change Manager / Interim Learning & Development Manager; Internal Communication Manager, Change Manager Digital Transformation.

What is Natalie's latest experience?

Natalie's most recent position is Change & Communication Expert at Healthcare Cooperation.

What companies has Natalie worked for in recent years?

In recent years, Natalie has worked for Healthcare Cooperation, Life Science Start-up, Service Provider in Dialogue Marketing, B2B Crowd-supported solutions Start-up, and Service Provider im Dialogmarketing.

Which industries is Natalie most experienced in?

Natalie is most experienced in industries like Biotechnology, Professional Services, and Healthcare. Natalie also has some experience in Advertising and Information Technology (IT).

Which business areas is Natalie most experienced in?

Natalie is most experienced in business areas like Project Management, Human Resources (HR), and Strategy and Planning. Natalie also has some experience in Quality Assurance (QA), Information Technology (IT), and Customer Service.

Does Natalie have any certificates?

Natalie has 6 certificates. Among them, these include: Certified Change Management Expert, Change Manager, and Manager for Applied AI Transformation.

What is the availability of Natalie?

Natalie is immediately available full-time for suitable projects.

What is the rate of Natalie?

Natalie's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.