Frank G.
Independent Management Consultant
Experience
Apr 2003 - Present
22 years 9 monthsIndependent Management Consultant
On-Target-Consulting
Jan 2002 - Dec 2003
2 yearsHead of Process and Project Management
IT MobilCom Multimedia GmbH
Jan 2000 - Dec 2002
3 yearsSenior IT Process and Project Manager
IT MobilCom Communicationstechnik GmbH
Jan 1999 - Dec 2000
2 yearsArchitect/Developer/Project Manager
IT MobilCom Communicationstechnik GmbH
Jan 1998 - Dec 1999
2 yearsHead of User Helpdesk/Support
IT MobilCom Communicationstechnik GmbH
Jan 1997 - Dec 1998
2 yearsIT Operations and Support
IT MobilCom Communicationstechnik GmbH
Jan 1994 - Dec 1997
4 yearsApprenticeship as a Data Processing Clerk
DV-Organisation, Diakonissenanstalt Flensburg & IHK Flensburg
Summary
The name On-Target-Consulting wasn't chosen by chance: my aim is to deliver client projects on time, within budget, and with quality. To achieve this, I usually prepare a requirements specification at the start of the project, which also includes the business processes developed together with the client. Based on this professional foundation, the project can then be tendered and/or executed with internal resources.
Thanks to my many years of experience, I am then able to set up a solid financial and time plan for the project. During the project's execution, I see myself as the responsible party and driving force (technically, organizationally, and commercially) until it is handed over to regular operations.
This mainly includes the following activities:
- Technical coordination during implementation
- Monitoring deadlines and budgets
- Managing internal and external service providers
- Tracking open issues and deliveries
- Acceptance of trades and services
- Quality assurance
- Risk tracking and mitigation
- Escalation & de-escalation at all levels (as needed)
- Transparent reporting to my client
Skills
I Offer Consulting In The Following Areas:
- Project Management (V-model Xt/scrum)
- Process Automation (Bpm)
- Digital Transformation
- Requirements Management (Cpre)
- Product Owner (Scrum)
- Product Development
- Service Engineering
- Interim Management
- Procurement Of Services And Trades (Evb-it)
- Management Of Internal And External Service Providers
I Specialize In The Following Industries:
- Telecommunications
- Internet Services
- Broadband Services
- Information Technology
- Public Sector Clients
- (Healthcare)
Soft Skills
- Leadership (Experience With Teams Up To 120 People)
- Motivation
- Facilitation
- Communication
- Training/coaching
Methodology
- Project Management (V-model Xt/scrum)
- Process Automation (Bpm)
- Requirements Management (Cpre)
- Product Owner (Scrum)
- Procurement Of Services And Trades (Evb-it)
- Service Engineering
- Product Development
Solutions/systems
- Rating & Billing
- Billing Mediation
- Provisioning Mediation
- Order Management
- Technical Resource Management
- Document Management/archiving
- Eai And Workflow Solutions
- Crm Systems
- (E)cms Systems
- Erp Systems
- E-commerce Solutions (B2b, B2c)
- Customer Self Care & Self Service
- Online Services
- Process Control
Tool Knowledge
- Atlassian Jira
- Atlassian Confluence
- Aris 10
- Bizagi Process Modeler
- Camunda Modeler
- Elo Office
- Fabasoft Egov Suite
- Mindmanager
- Ms Loop
- Ms Office 365
- Ms Planner
- Ms Project
- Ms Sharepoint
- Ms Teams
- Ms Visio
- Signavio Process Editor
- Xmind
Database Systems
- Informix
- Mysql
- Ms Access
- Ms Sql
- Oracle
Operating Systems
- Unix Systems (Sun Solaris/linux)
- Ms Windows 2007, 2008, 2010 & 2011
Languages
German
NativeEnglish
AdvancedEducation
Oct 1994 - Jun 1997
Diakonissenanstalt Flensburg & IHK Flensburg
IT Data Processing Clerk · Flensburg, Germany
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University of Applied Sciences Entrance Qualification · Germany
Certifications & licenses
Certified Professional for Requirements Engineering Foundation Level (CPRE)
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