Chris Papoudaris

Project Manager DC-Move/APP-Move

Hamburg, Germany

Experience

Feb 2023 - Feb 2025
2 years 1 month
Cottbus, Germany

Project Manager DC-Move/APP-Move

LEAG AG

  • Took over PM in ongoing project with as-is recording & analysis
  • Restructuring & re-basing project foundations
  • Added IT processes & infrastructure from app requirements
  • App cookbook (CMO, FMO), move strategy & planning incl. dependencies
  • Represented project in international steering committee (EPC, EPH)
  • Represented project in national steering committee with provider (T-Systems)
  • Represented project in national corporate steering committee (IT management)
  • Stakeholder management on various levels (IT, business, provider, external)
  • Support in strategic, architectural and operational tasks
  • Single point of contact for DC move, infra & app parts for internal & external stakeholders
  • Project monitoring and reporting at management, move team and business levels
  • Integrated into LEAG program management incl. dependencies
  • Defined project basics and execution incl. risk and issue management
  • Adjusted processes, infrastructure and app basics for the move
  • Organizational, functional and technical leadership incl. move strategy
  • Defined move guidelines, preparations and requirements
  • Delta analysis of app requirements regarding IT processes & infrastructure
  • Closed existing gaps for basic app move setup
  • Defined and executed app cookbook elements (CMO, FMO, cutover plan)
  • Quality assurance of app cookbooks with SLA adjustments
  • Developed and implemented high-availability solutions
  • Developed move strategy incl. dependencies & monitoring parameters
  • Prepared decision templates for strategic, architectural & operational issues
  • Adjusted and optimized service delivery model (service catalog, teams, tools)
  • Defined project-specific parameters with provider incl. contract changes
  • Defined and executed app wave planning and individual move schedules
  • Supported move issues (prioritization, provider, technology)
  • Coordinated with provider on move parameters (server orders, firewall requests)
  • Handled individual app adjustments and rescheduling on issues
  • Documented status in overall move schedule
  • Handed over app-specific to LEAG operations regular business
  • Completed FMO hypercare and CMO cleanup incl. cancellations
  • Caught up postponed tasks during app move
  • Lessons learned, project closure report and formal closing
Jan 1997 - Present
28 years 7 months
Hamburg, Germany

Managing Partner

CPP Consult GmbH

  • Business consulting and overall design/implementation in the IT sector
Jan 1994 - Dec 1998
3 years
Hamburg, Germany

Consultant

CompuNet Computer-Vertriebs GmbH

  • Consulting and support of customer projects in IT functional environment
Jan 1993 - Present
31 years 7 months

Managing Partner

ALERT GmbH

  • IT consulting, design, detailed planning and execution in IT environment
Jan 1992 - Dec 1994
2 years
Hamburg, Germany

Senior Consultant

Citycomp Systemhaus GmbH

  • Strategic customer consulting
  • Development, support and maintenance of product solution spectrum
Jan 1992 - Dec 1992
1 year

Corporate Marketing

Computer 2000 AG

  • Comprehensive support of end customers (key accounts) and sales partners in networking and IT environment
Jan 1990 - Dec 1992
3 years
Hamburg, Germany

Systems Consultant

Citycomp Computervertriebs GmbH

  • Systems consulting, design, planning and implementation of Novell-based networks (LAN/WAN)
  • Took over leadership of the support department
Jan 1987 - Dec 1991
4 years
Braunschweig, Germany

Head of PC Coordination

V.A.G Leasing GmbH

  • Design, setup, installation and support of Token Ring networks with cabling, hubs, gateways and WAN connections

Summary

  • IT consulting
  • Areas: IT strategy, IT architecture, IT processes, IT organization, IT technology, data center delivery, data center transition & transformation
  • Focus: evaluation, planning, design and implementation, project management

IT strategy and IT architecture consulting

  • Management and IT management consulting
  • Development and maintenance of an IT strategy
  • Basic definitions and relationships
  • Definitions: vision, mission, role of IT in the company, etc.
  • Definition of high-level/top-level IT principles
  • Components and influencing factors of the IT strategy
  • Development of sub-strategies
  • Interaction between IT strategy and corporate strategy
  • Scenario building for holistic view and decision making
  • Definition of strategy-defining IT processes
  • Development and maintenance of an IT architecture
  • Basics and overall architecture
  • Definition and interplay of sub-architectures
  • In-house development of an IT blueprint
  • Detailing of sub-architecture-specific IT blueprints and IT principles
  • Definition of the IT architecture process
  • Establishment/operation of an IT architecture board
  • Definition of IT standards and ensuring/updating them
  • Linking/interaction with IT strategy
  • Layer model (business processes, applications, technology)
  • Logical and technical architecture layers

IT process and IT organization consulting

  • Business processes
  • Status and development of business processes
  • Business process optimization through IT use
  • Drive and change through IT, impact on business case
  • Interaction and integration of business processes/IT processes
  • IT processes
  • Basics according to ITIL and IBM (LOVEM)
  • Definition and development of IT processes including top processes
  • Grouping and detailing of top processes on 2nd and 3rd levels
  • Detailed development of IT processes from a system management view:
  • Configuration management
  • Problem management
  • Change management
  • In-house development of “generic change” including sub-generic changes (technology, software, procedures)
  • Operations management
  • SLA management
  • Development and detailing of the IT architecture process
  • Link and integration with business processes
  • Tool selection for process design (documentation, simulation)
  • IT methodology
  • In-house developed methodology (iteration including shifting goals)
  • Top-down/bottom-up control loop
  • Multiple iterations including goal shifts
  • Rough/fine breakdown
  • Separation into logical/technical development levels
  • IT organization
  • Derivation of a process-oriented IT organizational structure
  • Optimization/change of existing organizational structures
  • Competence shift and creation of competence centers
  • “Fire brigade” deployment and disaster management in critical cases
  • Planning and execution of social events during reorganizations, motivation building and support of key players
  • Benchmarking (COMPASS and other survey methods)
  • Establishment of an IT project office and control
  • Project controlling and creation of a unified reporting system
  • Definition and revision of a project manual
  • Operations concepts
  • Development of a general operations concept with subject-specific concepts
  • Creation of a general operations concept framework as a guideline for subject-specific concepts
  • Development of templates for subject-specific operations concepts

Design, conception and implementation

  • Infrastructure (cabling)
  • Structured cabling systems
  • Planning of consolidation points and equipment
  • Cable selection for fiber (SM, MM) and copper cables, connectors
  • Cabling of headquarters (campus) and branch offices
  • Network (LAN)
  • Network topologies and protocols, IP planning
  • Design, evaluation and selection of switch components
  • Routing and switching, VLAN/ELAN design, SNA integration
  • Planning and implementation of highly available network structures
  • Network (WAN)
  • WAN topologies and provider networks
  • Conducting selection procedures and awarding provider contracts
  • Remote access for fixed and mobile branches of various sizes and connection technologies
  • Systems (client, server, host, printing, telecom)
  • Definition, classification, selection/use of system technology
  • Definition/selection of Wintel systems and thin client environments
  • Server planning, selection, setup and commissioning/operations
  • Server consolidation/re-centralization
  • Host integration (IBM, SIEMENS, Unix derivatives)
  • Telecom integration as part of call center operations
  • Operating systems (evaluation and use)
  • MS-based client systems (W95/98, WNT 3.51/4.0, W2000/XP)
  • Thin clients (Microsoft, Citrix)
  • Server systems (Novell, NT4.0, W2000, .NET, Linux)
  • Host integration (HP-UX, SUN Solaris, IBM Z-OS)
  • Network services (evaluation, use and integration)
  • Setup of communication structures (MS Exchange, Lotus Notes)
  • Planning, commissioning and operation of network services (e.g. directory, file, print, database, imaging, web, etc.)
  • Directory design (NDS, AD)
  • Integration into existing environments
  • Middleware (evaluation and integration)
  • Selection/integration of components for communication, message transport, object access and transactions
  • Applications (evaluation and integration)
  • Definition of presentation layer
  • Integration of application programming (internal, external)
  • Technical consulting/support for application development
  • Definition of database access methods, database selection and integration
  • High-level planning of EIS/MIS systems

Internet, intranet and extranet (evaluation and use)

  • Cascaded DMZ zones and related services for internal and external access
  • Cascaded firewall deployment/rules
  • Use of mail relays
  • Email virus protection
  • Provision of web and FTP services
  • Integration/support of web application services
  • Migration planning (planning and use)
  • Migration of LAN structures
  • Migration of WAN structures and providers
  • Migration of (MS) client environments
  • Migration of Novell/NT servers
  • Ensuring operations during migration phase
  • Availability/recovery planning (planning and use)
  • Server hardware (Intel) and server OS clusters (Novell, MS)
  • Application clusters (Notes)
  • Service and restart procedures
  • Data center failover concepts
  • Re-centralizations and 24x7 operations
  • Security planning (planning and use)
  • Review of overall security concept
  • Definition of trust zones and protection mechanisms
  • Testing sub-areas with simulated attacks
  • Hardening of the IT environment, especially servers
  • System management (planning and use)
  • Development and setup of a SM architecture
  • Tool selection and commissioning/operations in parts of client-server environments
  • Integration into the overall environment (incl. Tivoli products)
  • Feasibility analyses
  • Review of existing concepts/decisions
  • Creation of feasibility studies for decision support
  • Critical evaluation of existing parameters

Project management and project work

  • Project management
  • Taking over project management with teams up to 10 people
  • Supporting project management with teams up to 60 people
  • Taking over overall project management
  • Sometimes dual project management with client PM
  • Handling projects with
  • Project planning (goals, resources, parameters, budget, etc.)
  • Project execution and control
  • Project documentation and internal review
  • Quality and budget assurance
  • Handover of solution to operations management
  • Preparation/execution of external review sessions
  • Coaching project staff and client PMs
  • Driving critical decision points
  • Project methodology (mix of in-house and MSF)
  • Social skills and mediation
  • As an external PM, enforcing tough decisions with appropriate conflict culture
  • Project controlling and management reporting
  • Project risk management and mitigation
  • Project quality measures (design, control)
  • Project work
  • Joining ongoing or new project teams
  • Technical contributions not limited to one area
  • Goal and team orientation
  • Supporting project management
  • Taking over key sub-areas/sub-projects
  • Project types
  • Working in strategic, architecture-defining and technical projects
  • Technical project management as well as process developments
  • Extensive project planning for server/mail migrations
  • Leading strategy and architecture projects (incl. SM)

Languages

German
Native
Greek
Native
English
Advanced

Education

Oct 1982 - Jun 1987

Private Fachhochschule Wedel

Graduate Computer Scientist · Business Informatics · Wedel, Germany

Oct 1979 - Jun 1982

Volksbank Gifhorn

Bank Clerk · Gifhorn, Germany

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Advanced Technical College Entrance Qualification in Business

Certifications & licenses

IPMA

PMI

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