Andreas Bruchwitz
13x Certified Salesforce Professional | PSM I | PSPO I | Salesforce Coach
Experience
Dec 2023 - Present
1 year 4 months Berlin, Germany
RemoteManaging Salesforce Consultant
Nextview Germany GmbH
• Manufacturing project: SME for development of existing Sales Cloud instance (500 licenses), managing a team of 5 people. Heavily focused on improving automations and ensuring best practice development.
Oct 2022 - Nov 2023
1 year 2 months Berlin, Germany
RemoteSenior Product Owner Salesforce
Docplanner
- Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, refine and prioritise user stories
- Develop and manage the Sales Cloud product vision and roadmap
- Managing a team of 5 Salesforce Admins/Developers
Jan 2020 - Sep 2022
1 year 9 months Berlin, Germany
Senior Technology Consultant
BearingPoint
- Insurance project: SME, further development of SF Service Cloud (flows, process builder, person accounts, assignment rules), requirements engineering, close collaboration with PO & IT
- Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers, backlog refinement, user story creation, UAC, quality assurance, release management
Sep 2019 - Dec 2020
1 year 4 months Berlin, Germany
Salesforce Specialist
Accenture
- Healthcare project: Implementation SF Healthcloud incl. Field Service Lightning with Lightning Scheduler/Dispatcher Console (process builder, record types, person accounts, ETM)
- Consumer Goods project: Setting up a Demo of Consumer Goods Cloud, preparing presentation material to showcase
- SME for an internal Sales Cloud project: Setup of MVP Sales Cloud instance for demo purposes using SCRUM methodology
- Supporting new joiners with study material, providing guidance on Admin & Sales Cloud Consultant certification
Sep 2018 - Mar 2019
7 months Melbourne, Australia
Business Analyst
MIS Implants
- Continuously evaluating overall workflow, equipment, processes to ensure resources are optimized for maximum efficiency
- Lead in testing & rollout of new Dental Laboratory Software Evident in order to optimize lab processes & increase productivity
- Lead in testing & rollout of new CRM "Zoho" to centralize Sales processes & increase Sales
- Identify future training needs & create a curriculum to facilitate that training
- Create process documentation/workflows, knowledge articles & selfservice guidance for business processes & software
- Ownership of the global Salesforce Sales Cloud roll-out (5 countries) and Service Cloud setup
Sep 2017 - Mar 2018
7 months Sydney, Australia
Data & Analytics Manager
Macrovue
- Salesforce Administrator: responsible for Lightning Setup from scratch managing 5 licences incl. administration of users, profiles, permission sets, dashboards, reports, fields, record types, sales processes, workflows, validation rules & page layouts
- Analyzing Customer investment behavior using SQL & Excel, Website behavior using Google Analytics & Heap
- Increasing CTR through sign-up process/landing page optimization
Apr 2016 - Apr 2017
1 year 1 month Berlin, Germany
Product Analyst
SuitePad GmbH
- Salesforce Administrator managing 30 licences incl. administration of users, profiles, permission sets, dashboards, reports, fields, record types, sales processes, workflows, validation rules & page layouts
- Analyze customer behavior, sales & clicks using Tableau Software
- Perform Competitor analysis (SWOT) to identify areas to improve business
- Proactively performing Salesforce/MS Excel trainings with 10+ employees
Summary
Welcome to my profile❗
I am Andreas Bruchwitz, an experienced Senior Salesforce Consultant and All Star Ranger living in Berlin. My passion lies in Salesforce.com leveraging the power of Sales and Service Cloud to scale any business and automate as much as possible using declarative solutions.
S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?
✅ Sales Cloud
⮞ Lead Management (Sales process, record types, dynamic forms, assignment rules etc.)
⮞ Setup of Products & Price Books
⮞ Paths & Guidance for Success
⮞ Reporting & Dashboards
⮞ Multi-Currency-Management
⮞ Territory Management
✅ Service Cloud
⮞ Case Management
⮞ Entitlement process with milestones
⮞ Omni-Channel setup
⮞ WhatsApp setup
⮞ Email-to-Case setup
✅ Declarative Automation using Flows
✅ Formulas and Validation Rules
✅ Integrations
⮞ Zapier
⮞ Aircall CTI
⮞ Mailchimp
⮞ Zendesk
⮞ GoToWebinar
✅ Data Migration
⮞ Pipedrive to Salesforce
⮞ MS Excel to Salesforce
C̲e̲r̲t̲i̲f̲i̲c̲a̲t̲i̲o̲n̲s̲
⮞ Salesforce Certified Associate
⮞ Salesforce Certified AI Associate
⮞ Salesforce Certified Business Analyst
⮞ Salesforce Certified UX Designer
⮞ Salesforce Certified Sales Representative
⮞ Salesforce Certified Admin
⮞ Salesforce Certified Advanced Admin
⮞ Salesforce Certified Platform App Builder
⮞ Salesforce Certified Sales Cloud Consultant
⮞ Salesforce Certified Service Cloud Consultant
⮞ Salesforce Certified Data Architect
⮞ Salesforce Certified Sharing and Visibility Architect
⮞ Salesforce Process Automation Accredited Professional
⮞ Professional Scrum Product Owner (PSPO I)
⮞ Professional Scrum Master (PSM I)
I am looking forward to collaborating with you.
Best regards,
Andreas
Languages
English
Native
German
Native
Education
Apr 2015 - Jun 2015
National University
MBA · Business Administration & Management (Exchange) · San Diego, United States
Apr 2014 - Mar 2016
BSP Business School Berlin
M.A. · Business Administration · Berlin, Germany
Oct 2009 - Mar 2014
Free University of Berlin
B.Sc. · Economics · Berlin, Germany
Certifications & licenses
PSM I
Scrum.org
13x Certified Salesforce Professional
Salesforce
PSPO I
Scrum.org
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