Andreas Bruchwitz

Senior Technology Consultant

Andreas Bruchwitz
Berlin, Germany

Experience

Jan 2021 - Sep 2022
1 year 9 months
Berlin, Germany

Senior Technology Consultant

BearingPoint

  • Insurance project: SME for further development of Salesforce Service Cloud (flows, process builder, person accounts, assignment rules), requirements engineering and close collaboration with PO and IT
  • Logistics project: test manager and requirements engineer managing a team of 5 Salesforce developers, backlog refinement, user story creation, UAC, quality assurance and release management
Sep 2019 - Dec 2020
1 year 4 months
Berlin, Germany

Salesforce Specialist

ACCENTURE

  • Healthcare project: implementation of Salesforce Health Cloud including Field Service Lightning with Lightning Scheduler/Dispatcher Console (process builder, record types, person accounts, ETM)
  • Consumer Goods project: setting up a demo of Consumer Goods Cloud and preparing presentation material to showcase
  • SME for an internal Sales Cloud project: setup of MVP Sales Cloud instance for demo purposes
  • Support new joiners with study material, providing guidance on Admin and Sales Cloud Consultant certification
Sep 2018 - Mar 2019
7 months
Melbourne, Australia

Business Analyst

MIS IMPLANTS

  • Continuously evaluate overall workflow, equipment and processes to ensure resources are optimized for maximum efficiency
  • Lead testing and rollout of new dental laboratory software Evident to optimize lab processes and increase productivity
  • Lead testing and rollout of new CRM Zoho to centralize sales processes and increase sales
  • Identify future training needs and create a curriculum to facilitate training
  • Create process documentation, workflows, knowledge articles and self-service guidance for business processes and software
Sep 2017 - Mar 2018
7 months
Sydney, Australia

Data & Analytics Manager

MACROVUE

  • Salesforce Administrator responsible for Lightning setup from scratch managing 5 licences including administration of users, profiles, permission sets, dashboards, reports, fields, record types, sales processes, workflows, validation rules and page layouts
  • Analyze customer investment behavior using SQL and Excel, website behavior using Google Analytics and Heap
  • Increase CTR through sign-up process and landing page optimization
Apr 2016 - Apr 2017
1 year 1 month
Berlin, Germany

Product Analyst

SUITEPAD GmbH

  • Salesforce Administrator managing 30 licences including administration of users, profiles, permission sets, dashboards, reports, fields, record types, sales processes, workflows, validation rules and page layouts
  • Analyze customer behavior, sales and clicks using Tableau Software
  • Perform competitor analysis (SWOT) to identify areas to improve business
  • Proactively perform Salesforce and MS Excel trainings with 10+ employees
Apr 2014 - Mar 2016
2 years
Berlin, Germany

Senior Product Owner Salesforce

DOCPLANNER

  • Ownership of the global Salesforce Sales Cloud roll-out (5 countries) and Service Cloud setup
  • Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, refine and prioritise user stories
  • Develop and manage the Sales Cloud product vision and roadmap
  • Managing a team of 5 Salesforce Admins/Developers

Summary

I am a Business graduate with 6 years multinational working experience & a proven track record of implementing more efcient Sales Operations & Reporting processes. Specialised in Sales Cloud & Service Cloud, data analysis & visualisation; report building & dashboard creation; fast learner & multi-tasker.

Skills

Technical Skills:

  • Salesforce.com
  • Sales Cloud
  • Service Cloud
  • Soql

Functional Skills:

  • Jira
  • Agile
  • Project Management
  • Scrum

Languages

German
Native
English
Elementary

Education

Oct 2022 - Present

BSP Business School Berlin

M.A. Business Administration · Business Administration · Berlin, Germany

Apr 2015 - Jun 2015

National University

MBA Business Administration & Management (Exchange) · Business Administration & Management · San Diego, United States

Oct 2009 - Mar 2014

Free University of Berlin

B.Sc. Economics · Economics · Berlin, Germany

Certifications & licenses

Certified Salesforce Professional

PSM I

PSPO I

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