Alfred Idusso
Head of Cyber Operations
Experience
Jan 2017 - Sep 2020
3 years 9 monthsKampala, Uganda
Head of Cyber Operations
Internal Security Organisation
- Led offensive and defensive digital intelligence cyber operations
- Managed integration team using Wireshark for packet analysis and Snort for intrusion detection
- Monitored telecom networks and financial gateways with integration into national ID databases for identity clustering
- Led probes into intrusions on central bank core systems involving unauthorized wireless transfers
- Analyzed IBM mainframe and Oracle database logs via SQL queries and ELK Stack for anomalous API calls
- Conducted blockchain analytics to trace laundered funds through crypto mixers in collaboration with financial intelligence agency
- Directed covert extraction of terabytes of telco subscriber metadata for fraud and data breach investigations
- Employed RFID cloning and MitM proxies followed by SQL injections on Ericsson platforms to retrieve CDRs and SMS logs
- Performed SIM swap and SS7-based OTP interception analysis using Yate analyzers, identifying over 10,000 fraudulent transactions
- Applied deep packet inspection on core networks to map VoIP spoofing and USSD misuse
- Detected interconnect fraud across major operators via bilateral data-sharing and Python/Scapy scripting; audited VoIP gateways for revenue leaks
- Delivered workshops on anti-phishing and social engineering; trained cybersecurity/IT personnel in data preservation
- Prevented multiple data breaches and mitigated attacks on entities such as the central bank, Ministry of Finance, and Post Office
- Developed a classified database of local bank and mobile money fraudsters
Sep 2016 - Present
9 years 5 monthsChief Technical Officer
SIP CyberSafe Security Labs
- Overseeing daily technical operations for the multinational calling card platform
- Negotiating SIP trunking and interconnect agreements with network partners
- Managing a geographically distributed VAS technical team responsible for support of global business partners
- Involved in procurement and negotiation of bilateral telecommunications service exchanges
May 2005 - Present
20 years 9 monthsLinux Technical Director
Great Lakes Communications
- Administering Asterisk systems for voice services
- Overseeing daily technical operations for the multinational calling card platform
- Negotiating SIP trunking and interconnect agreements with network partners
- Managing a geographically distributed VAS technical team for technical support
- Procuring and negotiating bilateral telecommunications services with partners
- Performing system administration tasks
Jan 2005 - Mar 2006
1 year 3 monthsKampala, Uganda
IT Manager
K2 Informatics
- Administered Microsoft Exchange 2000, Norton for Exchange, and Active Directory
- Managed day-to-day operations of 30 workstations and 4 servers
- Added, modified, and deleted network user profiles
- Performed daily backups on Windows 2000 Advanced Server file servers
- Installed critical patches and service packs for operating systems and applications
- Set up, maintained, and administered computer networks for internal and client organizations
- Installed software and configured servers for internal and client computers
- Maintained a virus- and spam-free environment through daily definition updates
- Managed shared network resources including printers, scanners, and projectors
- Trained staff in basic IT proficiency and resolved workstation and network issues
- Maintained central file server data for over 100 projects across six countries
- Updated and reported hardware and software inventory status monthly
- Reported technical operations and issues to the head office in Denmark
Jan 2000 - Dec 2003
4 yearsKampala, Uganda
Content & Data Manager
True African (Uganda) Limited
- Installed, configured, and maintained SMS database servers for the 197 service
- Configured, troubleshooted, and supported TCP/IP-based Ethernet LANs at data provider premises
- Trained users to manage LAN accounts and update SMS database servers
- Installed printer drivers and provided network printer support
- Developed and deployed websites and web servers at customer sites
- Created web interfaces for updating data to SMS database servers
- Created POP3 mail accounts on client machines
- Installed and supported Windows 95/98 workstations on a Microsoft network
Jan 1997 - Dec 1998
2 yearsKampala, Uganda
On-siteTrainee Computer and Network Technician
Uganda Online (CFI Uganda)
- Connected new clients to the network using TCP/IP and configured modems on-site
- Maintained and updated the client database, adding new users and disconnecting expired subscriptions
- Assembled personal computers for the Kampala market, performed hardware troubleshooting and repair
- Installed operating systems and application software; provided training on Visual Basic, C, and C++
Summary
Over 25 years of experience working in telecoms and security industry, holding both technical and managerial positions.
Specialties: The protection from cyber attacks of large enterprise corporate platforms; tracking and locating cyber attackers, cyber forensics (post incident response).
Telco: Building independent voice communication systems, intergration with telco & other business vox systems; planning and implementation of vox networks; Working with Voip systems, H323 & SIP, interconnection protocols & codecs; planning to create a new product line, implementing an Internet based telephone product which provided all the features of land-based telephone systems.
Skills
- Telecommunications
- Voip
- Internet Services
Languages
English
AdvancedEducation
Jan 1998 - Dec 2001
Osmania University
Bachelor of Computer Applications · Computer Science · Hyderabad, India
Jan 1996 - Dec 1998
St. Mary's College, Kisubi
Uganda Advanced Certificate of Education (UACE) · Kisubi, Uganda
Certifications & licenses
Microsoft Certified Professional
Microsoft Certified Professional
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