Alfred I.
Head of Cyber Operations
Experience
Jan 2017 - Sep 2020
3 years 9 monthsKampala, Uganda
Head of Cyber Operations
H.323 Internal Security Organisation (ISO)
- Led cyber operations in offensive and defensive digital intelligence
- Managed an integration team utilizing tools such as Wireshark for packet analysis and Snort for intrusion detection
- Conducted real-time monitoring of telecom networks and financial gateways with integration into national ID databases for identity clustering
- Led probes into intrusions on central banking core systems involving unauthorized wireless transfers
- Analyzed IBM mainframe and Oracle database logs via SQL queries and ELK Stack to trace anomalous API calls
- Used blockchain analytics scripts to follow laundered funds through crypto mixers in collaboration with financial investigative authorities
- Directed covert extraction of terabytes of telco subscriber metadata to investigate telecom-enabled fraud and data breaches
- Employed RFID cloning and man-in-the-middle proxies for physical-to-digital intrusion, followed by SQL injections on Ericsson platforms to retrieve call detail records and SMS logs
- Targeted SIM swaps and SS7-based OTP interception using Yate analyzers to detect rogue base transceiver station signals, identifying over 10,000 fraudulent transactions
- Applied deep packet inspection on core networks to map VoIP spoofing and USSD misuse
- Detected interconnect fraud across operators via bilateral data sharing and Python/Scapy scripts simulating tariff bypasses and audited VoIP gateways for revenue leak detection
- Delivered workshops on anti-phishing and social engineering for financial institution staff and trained cybersecurity and IT personnel in government agencies on data preservation
- Prevented multiple data breaches through real-time resource deployment and mitigated dozens of attacks on entities including the central bank, ministry of finance, and postal service
- Built a classified database of Kampala-based bank and mobile money fraudsters
Sep 2016 - Present
9 years 3 monthsChief Technical Officer
SIP CyberSafe Security Labs
- Overseeing daily technical operations for our multinational calling card platform
- Managing SIP trunking and negotiating interconnect agreements for an expanding network of partners
- Overseeing technical operations and managing a geographically distributed VAS technical team responsible for technical support for business partners around the world
- Involved in purchases and negotiations of bilateral exchange of telecommunications services with partners
May 2005 - Nov 2016
11 years 7 monthsKampala, Uganda
On-siteTechnical Director
Great Lakes Communications
- Managed Asterisk-based voice platform operations
- Oversaw MySQL database administration for service provisioning and rating
- Developed PHP scripts for service automation and reporting
- Managed IP network infrastructure and system administration tasks
- Oversaw the digital security of various endpoints or terminating telecom equipment, routers and switches
Jan 2005 - Mar 2006
1 year 3 monthsKampala, Uganda
IT Manager
K2 Informatics
- Administered Microsoft Exchange 2000, Norton for Exchange, and Active Directory, including user provisioning and mailbox management
- Performed day-to-day administration of a network of 30 workstations and 4 servers
- Managed user profiles, daily backups on Windows 2000 Advanced Server fileservers, and installation of patches and service packs
- Setup, maintained, and administered computer networks for internal and client organizations
- Conducted software installations and server configurations for internal and external clients
- Maintained a virus- and spam-free working environment through daily definition updates and system inoculations
- Managed shared network resources including printers, scanners, and projectors
- Trained staff in basic IT proficiency and responded to technical queries and problems
- Maintained a central fileserver storing data for over 100 projects across six countries and updated a hardware and software inventory monthly
- Reported technical matters to head office in Denmark
Jan 2000 - Dec 2003
4 yearsKampala, Uganda
Content & Data Manager
True African (Uganda) Limited
- Installed, configured, and maintained SMS database servers for the MTN 197 service
- Configured, troubleshot, and supported TCP/IP-based Ethernet LANs at data provider premises
- Trained users to update data directly to SMS database servers
- Installed printer drivers and provided network printer support
- Developed websites and installed web servers at customer sites
- Created web interfaces for updating data to SMS databases
- Created POP3 mail accounts on client machines
- Installed and supported Windows 95/98 workstations on a Microsoft network
Jan 1997 - Dec 1998
2 yearsKampala, Uganda
Trainee Computer and Network Technician
Uganda Online (CFI Uganda)
- Connected new clients to the network using TCP/IP and configured modems at client sites
- Maintained and updated client subscription database
- Assembled personal computers, performed hardware troubleshooting and repair
- Installed operating systems and application software
- Trained users in Visual Basic, C, and C++ programming languages
Summary
Over 25 years of experience working in telecoms and security industry, holding both technical and managerial positions. Specialties: The protection from cyber attacks of large enterprise corporate platforms; tracking and locating cyber attackers, cyber forensics (post incident response). Telco: Building independent voice communication systems, intergration with telco & other business vox systems; planning and implementation of vox networks; Working with Voip systems, H323 & SIP, interconnection protocols & codecs; Personal details planning to create a new product line, implementing an Internet based telephone product which provided all the features of land-based telephone systems.
Languages
English
NativeEducation
Jan 1998 - Dec 2001
Osmania University
Bachelor of Computer Applications · Computer Science · Hyderabad, India
Jan 1996 - Dec 1998
St. Mary's College, Kisubi
UACE · Kisubi, Uganda
Certifications & licenses
Microsoft Certified Professional
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